Customer reviews from Samsung US
Samsung - 5.3 cu. ft. Bespoke AI Laundry Ventless Heat Pump Dryer Combo All-in-One Ultra Capacity Washer with AI Home - Ivory
Average customer rating
4.7
(868 Reviews)
Rating breakdown 868 reviews
5 Stars
691
4 Stars
108
3 Stars
46
2 Stars
8
1 Star
15
96%of customers recommend this product.
(
487 out of
509)
Customer Reviews for Samsung - 5.3 cu. ft. Bespoke AI Laundry Ventless Heat Pump Dryer Combo All-in-One Ultra Capacity Washer with AI Home - Ivory
Customer Rating
5
Fabulous features
on September 6, 2026
Posted by: Jerry
Capacity of the washer and dryer is great and the vibration is excellent you don't hear or feel like the product is actually on that's how quiet it is the cycles are fabulous features that make the product excellent the dryer is the most beautiful and greatest hit because with just one time all the cloths are nice well drydd and the moisture is the best of the best product that has been developed in all the excellent
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent features!
on September 5, 2026
Posted by: JoMi5
from Cottage Hills IL
[This review was collected as part of a promotion.] I LOVE this washer/dryer combo! From only filling the detergent every couple of weeks to all of the wash and dry options, this appliance is tops! I chose ventless as its going in my upstairs bathroom, and some cycles take longer, but normal cycle takes 2 hours start to finish. Perfect trade off of not having to switch out loads. Lastly, it’s so quiet and zero vibration!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Good Ventless Option
on September 5, 2026
Posted by: 4210
from Corpus Christi
[This review was collected as part of a promotion.] If a vented dryer is not an option for you this machine will definitely check that box. The machine is deeper than most but does save space. It does a good job washing and drying however, taking the vent apart to clean it after every wash is work, and the vent broke the first year. The control panel is extremely sensitive and the technology is over the top. My service tech did recommend the extended warranty.
Features
5
Performance
4
Design
4
Value
3
Response from Samsung USBy Geraldine, Samsung, September 13, 2026
Hi 4210,
We're pleased to know your laundry unit has been a good fit for your space and has delivered solid washing and drying performance. We also appreciate you sharing your experience with maintenance and operation, as feedback like this provides valuable insight for our teams.
If you need additional assistance, please know that we're always here to help.
Geraldine
Samsung Care
We're pleased to know your laundry unit has been a good fit for your space and has delivered solid washing and drying performance. We also appreciate you sharing your experience with maintenance and operation, as feedback like this provides valuable insight for our teams.
If you need additional assistance, please know that we're always here to help.
Geraldine
Samsung Care
Written by a customer while visiting Samsung US
Customer Rating
5
Grwat
on September 5, 2026
Posted by: Lylah
Look at capacity And cycles is amazing The drying and the moisture that's not left is absolutely amazingAnd the vibration it doesn't have like others do it's just great
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
We love Samsung
on September 5, 2026
Posted by: Brad
We love ours, it’s quality, does a great job and is quiet.
We also love how it connects to our Samsung smart things.
We also love how it connects to our Samsung smart things.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great Product overall
on September 5, 2026
Posted by: Devp2
from NJ
[This review was collected as part of a promotion.] The Samsung Bespoke AI All-in-One Ventless Combo delivers seamless "set it and forget it" laundry. It eliminates the wet-to-dry clothes transfer entirely, running on a standard 120V outlet with no exterior ducting needed. The generous 5.3 cu. ft. drum easily handles bulky bedding, while the bulk auto-dispense system and intuitive 7-inch LCD make operation effortless. AI OptiWash and Dry finishes everyday loads in under two hours. Just remember that heat-pump drying requires diligent lint filter cleaning and leaves clothes feeling warm rather than piping hot. Overall, it is a game-changer for reclaiming space and saving daily effort.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Combo wash n dry
on September 5, 2026
Posted by: Paintedturtle
from Kentucky
The machine is an excellent machine with one flaw that is the lint trap and device combo Which keeps getting clogged. If you have pets make sure you get a new model
Features
5
Performance
4
Design
3
Value
4
Response from Samsung USBy Glaiza, Samsung, September 13, 2026
Hi Paintedturtle,
We're glad the combo wash and dry convenience has made a positive impression overall, and thank you for sharing your experience as a pet owner using the all-in-one laundry solution.
You may find these cleaning tips helpful for routine care and getting the most from your machine: samsung.com/us/support/answer/ANS10003206/
We appreciate your feedback.
Glaiza
Samsung Care
We're glad the combo wash and dry convenience has made a positive impression overall, and thank you for sharing your experience as a pet owner using the all-in-one laundry solution.
You may find these cleaning tips helpful for routine care and getting the most from your machine: samsung.com/us/support/answer/ANS10003206/
We appreciate your feedback.
Glaiza
Samsung Care
Written by a customer while visiting Samsung US
Customer Rating
5
Use
on September 5, 2026
Posted by: Keh r
More spin longer washing time and pulse rapidly doing great love more off it to better washing and drying
Written by a customer while visiting Samsung US