Customer reviews from Samsung US
Samsung - 5.3 cu. ft. Bespoke AI Laundry Ventless Heat Pump Dryer Combo All-in-One Ultra Capacity Washer with AI Home - Ivory
Average customer rating
4.7
(554 Reviews)
Rating breakdown 554 reviews
5 Stars
446
4 Stars
69
3 Stars
24
2 Stars
7
1 Star
8
96%of customers recommend this product.
(
304 out of
318)
Customer Reviews for Samsung - 5.3 cu. ft. Bespoke AI Laundry Ventless Heat Pump Dryer Combo All-in-One Ultra Capacity Washer with AI Home - Ivory
Customer Rating
5
Great features
on July 3, 2026
Posted by: Luv2shop
[This review was collected as part of a promotion.] Greatest washer so good and clean and easy and ready
Written by a customer while visiting Samsung US
Customer Rating
5
Great features!
on July 3, 2026
Posted by: LuvSamsung
from Athens, GA
[This review was collected as part of a promotion.] This product was such a lovely addition to our household. The AI wash and dry helps save water and electricity. The washing machine can clean a large load quickly and efficiently. The “no wrinkles” feature causing ironing clothes later to be unnecessary. The eco friendly mode also helps save money, which is something we appreciate. Thank you Samsung for creating such a lovely product!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent
on July 3, 2026
Posted by: Faizande
from New Jersey
Excellent It's very good actually very excellent the drying is pretty good the cycles are pretty good It's sound not too much and the capacity is pretty good so it's very reliable
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best Ever
on July 3, 2026
Posted by: Jayy
from Phoenix, AZ
[This review was collected as part of a promotion.] My machine is the best, it completely dries all my clothes all in one cycles. It also doesn’t leave any wrinkles and all without making any vibrations! And don’t event get me started on the large capacity.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Happy with my purchase!
on July 3, 2026
Posted by: Seren
I love all the cycles and the ease of operation. Clothes wash and dry well. There is little vibration at all which is a plus. I find it easy to throw something in to get rid of wrinkles. The capacity is quite large, able to wash and dry a large washable living room rug.
Written by a customer while visiting Samsung US
Customer Rating
5
Life Without the Laundry Transfer
on July 3, 2026
Posted by: Foreveryoung
from California
The absolute best part of this machine is the "set it and forget it" convenience. You throw a dirty, sweaty load of clothes in before work or bed, and you return to perfectly clean, dry clothes. There is no forgotten, mildew-smelling laundry sitting in the washer for days.
Massive Capacity: At 5.3 cu. ft., it easily swallows a king-size comforter or a massive week-long pile of jeans and hoodies. You do not sacrifice space by going with an all-in-one unit.The 120V Game Changer: It plugs into a standard wall outlet. If you are converting a closet or an old utility room without a 240V hookup or a vent line, this machine saves you thousands in electrical and HVAC renovations.Auto-Dispense Tank: Filling the detergent and softener reservoirs once a month is incredibly freeing. The machine weighs the load and calculates the perfect amount, saving money on wasted soap.The Auto-Open Door: When the cycle finishes, the door automatically pops open a few inches. This releases the residual steam so your clothes don't sit in a humid chamber and get damp again.
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Bad touchpad
on July 3, 2026
Posted by: Jtgg
from Brownwood TX
The touchpad To start the machine Has never worked And at times the voice activation does not work either.
No, I would not recommend this to a friend.
Features
5
Performance
1
Design
1
Value
1
Response from Samsung USBy Jeffrey, Samsung, July 23, 2026
Hi Jtgg, we understand how important your laundry combo is in your daily routine, and we'd like to take a closer look at your unit and discuss the options available.
When you're ready, feel free to contact us using any of the options below and provide reference number 1152845482 for faster assistance.
1. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
2. Facebook Messenger: https://m.me/samsungsupport
3. X: https://x.com/messages/compose?recipient%20id=18768513
4. Samsung Customer Care: 1-800-726-7864 (1-800-SAMSUNG)
Samsung truly values your business.
Jeffrey
Samsung Care
When you're ready, feel free to contact us using any of the options below and provide reference number 1152845482 for faster assistance.
1. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
2. Facebook Messenger: https://m.me/samsungsupport
3. X: https://x.com/messages/compose?recipient%20id=18768513
4. Samsung Customer Care: 1-800-726-7864 (1-800-SAMSUNG)
Samsung truly values your business.
Jeffrey
Samsung Care
Written by a customer while visiting Samsung US
Customer Rating
5
Work excelent
on July 3, 2026
Posted by: Yudi
Wrinkles
Capacitación
Drying
Cycles
Vibración
Clean
Capacitación
Drying
Cycles
Vibración
Clean
Written by a customer while visiting Samsung US