Customer reviews from Samsung US
Samsung - 5.3 cu. ft. Bespoke AI Laundry Ventless Heat Pump Dryer Combo All-in-One Ultra Capacity Washer with AI Home - Ivory
Average customer rating
4.7
(127 Reviews)
Rating breakdown 127 reviews
5 Stars
102
4 Stars
15
3 Stars
5
2 Stars
2
1 Star
3
93%of customers recommend this product.
(
64 out of
69)
Customer Reviews for Samsung - 5.3 cu. ft. Bespoke AI Laundry Ventless Heat Pump Dryer Combo All-in-One Ultra Capacity Washer with AI Home - Ivory
Customer Rating
5
Smart things feature
on May 13, 2026
Posted by: Mglory92
from Fresno, Ca
[This review was collected as part of a promotion.] Just bought it. Probably wont be able to give you a proper review.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Washer
on May 14, 2026
Posted by: iCakes
[This review was collected as part of a promotion.] Great machine all in one. I Tell all my friends about it.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Washer
on May 15, 2026
Posted by: MhbSasa
from Houma Louisiana
[This review was collected as part of a promotion.] Love it very reliable works really well totally worth buying
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love my Bespoke washer dryer combo
on May 15, 2026
Posted by: Ricardo
[This review was collected as part of a promotion.] My washer dryer combo is an amazing investment and I love it.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Combo
on May 15, 2026
Posted by: Lulu93
[This review was collected as part of a promotion.] Love the fact that you are able to wash from start to finish
Written by a customer while visiting Samsung US
Customer Rating
3
Great Performance, but Vent Cleaning Is a Major Is
on May 15, 2026
Posted by: Dotolee
[This review was collected as part of a promotion.] The Samsung AI Combo washer and dryer works great overall, but cleaning the dryer vent is almost impossible. If the vent isn’t cleaned regularly, the drying time increases dramatically. I’ve had loads take more than 5–6 hours to dry completely.
Features
4
Performance
3
Design
1
Value
3
Response from Samsung USBy Nicole, Samsung, May 18, 2026
Hello Dotolee,
We can see why consistent and efficient drying performance is an important part of feeling confident in your laundry routine.
Extended drying times are often linked to airflow restrictions, and keeping airflow paths clear plays a key role in maintaining steady performance in a combo unit like this.
This guide covers steps for improving drying performance.
https://www.samsung.com/us/support/troubleshoot/TSG10006774/
If the behavior continues after reviewing these steps, connecting with Samsung Care can help our team take a closer look at what’s happening and guide you with next steps specific to your wash/dry combo.
Please keep this reference number for your records: 1152507329. Feel free to reach us through the following channels:
Samsung Community: https://us.community.samsung.com/t5/samsung-community/ct-p/us
Facebook Messenger: https://m.me/samsungsupport
X: https://x.com/messages/compose?recipient%20id=18768513
Samsung Care: 1‑800‑726‑7864 (1‑800‑SAMSUNG)
Your trust in Samsung means a great deal to us.
Nicole
Samsung Care
We can see why consistent and efficient drying performance is an important part of feeling confident in your laundry routine.
Extended drying times are often linked to airflow restrictions, and keeping airflow paths clear plays a key role in maintaining steady performance in a combo unit like this.
This guide covers steps for improving drying performance.
https://www.samsung.com/us/support/troubleshoot/TSG10006774/
If the behavior continues after reviewing these steps, connecting with Samsung Care can help our team take a closer look at what’s happening and guide you with next steps specific to your wash/dry combo.
Please keep this reference number for your records: 1152507329. Feel free to reach us through the following channels:
Samsung Community: https://us.community.samsung.com/t5/samsung-community/ct-p/us
Facebook Messenger: https://m.me/samsungsupport
X: https://x.com/messages/compose?recipient%20id=18768513
Samsung Care: 1‑800‑726‑7864 (1‑800‑SAMSUNG)
Your trust in Samsung means a great deal to us.
Nicole
Samsung Care
Written by a customer while visiting Samsung US
Customer Rating
5
Give it a try. You won’t regret it
on May 16, 2026
Posted by: Inno_12
from New york
[This review was collected as part of a promotion.] The best washing and drawer system installed. It has different type of features which allows deep wash and also quick clean for small washed. It cleans out most of the stains in just one wash. The best feature this that it gets connected to the phone really easily and you can just send all the settings for your wash from your phone. You will get a notification if your tv is also connected to SmartThings
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great product
on May 16, 2026
Posted by: Lizy
from Fort worth tecac
[This review was collected as part of a promotion.] I love how I worked. Everything does everything I need and
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US