Customer reviews from Samsung US
Samsung - 5.3 cu. ft. Bespoke AI Laundry Ventless Heat Pump Dryer Combo All-in-One Ultra Capacity Washer with AI Home - Ivory
Average customer rating
4.7
(867 Reviews)
Rating breakdown 867 reviews
5 Stars
690
4 Stars
108
3 Stars
46
2 Stars
8
1 Star
15
96%of customers recommend this product.
(
486 out of
508)
Customer Reviews for Samsung - 5.3 cu. ft. Bespoke AI Laundry Ventless Heat Pump Dryer Combo All-in-One Ultra Capacity Washer with AI Home - Ivory
Customer Rating
5
awesome combo
on September 9, 2026
Posted by: mackbaddie
[This review was collected as part of a promotion.] so easy for a business we use it for all our towels and it’s great! it’s so easy to load and clean and I love the features where it has Self dispensing washing detergent
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent all around
on September 9, 2026
Posted by: Grov2456
from Oregon
We absolutely love this combo machine. It's got a nice size capacity and cleans amazing and fast. Everything is completely dried and there are minimal vibrations when spinning. It has many cycles and so the options are vast. No wrinkles at all in h clothes. The fact that it holds detergent and softener without needed to pour every time is amazing. Love them!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
If you hate doing laundry- this is for you
on September 9, 2026
Posted by: Gking
from Santa Rosa Beach
[This review was collected as part of a promotion.] Absolutely love this thing! Definitely makes a day of laundry easy work. You have to take care of it for it to work its best, like the lint filter, and the drain pipe. But we love it. Our clothes have never smelled so clean. Very quiet. The AI features are great.
Features
5
Performance
4
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great but with wrinkles
on September 9, 2026
Posted by: Tyler
from Tn
[This review was collected as part of a promotion.] Wrinkles alot but over all my favorite washer and dryer combo really enjoy it popping up on TV
Biggest complaint is they offered a 1 year extended warranty if I connected through smart things and I've done that and use smart things through all my devices but they keep denying my 1 year extended Warranty
Biggest complaint is they offered a 1 year extended warranty if I connected through smart things and I've done that and use smart things through all my devices but they keep denying my 1 year extended Warranty
I would recommend this to a friend!
Features
5
Performance
4
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love the Samsung Combo Washer/Dryer
on September 9, 2026
Posted by: Njh3409
from Fort Worth Texas
[This review was collected as part of a promotion.] I’ve been very impressed with the Samsung Bespoke AI All-in-One Ventless Washer/Dryer Combo. The biggest advantage is being able to wash and dry a full load in the same machine without having to move clothes from the washer to the dryer. Load it, start the cycle, and come back to clean, dry clothes.
The ventless design is also a huge plus. There’s no dryer vent to deal with, and the heat-pump drying system is much more efficient than a traditional electric dryer. Despite combining two appliances into one, the capacity is surprisingly good and works well for everyday laundry.
The AI features do a good job of taking the guesswork out of selecting settings, and the controls are modern and easy to use. I also really like the automatic detergent dispensing—fill the reservoirs and the machine handles the amount needed for each load.
Drying can take longer than a conventional high-powered dryer on certain loads, especially bulky or heavy items, but that’s a reasonable tradeoff for the efficiency and convenience of a ventless heat-pump system.
Overall, the Bespoke AI All-in-One has made doing laundry much more convenient. It saves space, eliminates transferring wet clothes between machines, uses less energy for drying, and has enough smart features to actually be useful rather than gimmicky. I would definitely recommend it to someone looking for a modern all-in-one laundry setup.
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great
on September 8, 2026
Posted by: Mandii
from Junction City kansas
[This review was collected as part of a promotion.] There great ill ne er go back.very easy to use compact fkr the space i had ..............................
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Love the combo
on September 8, 2026
Posted by: Darkblue120
from Syracuse,Ny
No issues. Performs as described. Takes longer to dry from typical stand alone dryer. Smart aI and app Control works well
I would recommend this to a friend!
Features
4
Performance
4
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Convenient all in one, makes doing laundry quicker
on September 8, 2026
Posted by: Rain
from Marshall MI
Washer/dryer easy to operate, makes doing laundry quicker. Pairs with other Samsung appliances. Definitely would recommend
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US