Customer reviews from Samsung US
Samsung - 5.3 cu. ft. Bespoke AI Laundry Ventless Heat Pump Dryer Combo All-in-One Ultra Capacity Washer with AI Home - Ivory
Average customer rating
4.7
(867 Reviews)
Rating breakdown 867 reviews
5 Stars
690
4 Stars
108
3 Stars
46
2 Stars
8
1 Star
15
96%of customers recommend this product.
(
486 out of
508)
Customer Reviews for Samsung - 5.3 cu. ft. Bespoke AI Laundry Ventless Heat Pump Dryer Combo All-in-One Ultra Capacity Washer with AI Home - Ivory
Customer Rating
4
Not bad
on April 30, 2026
Posted by: DarkN9te
from Kansas
[This review was collected as part of a promotion.] Easy to ues, had a fee issues and had to reset it but pretty simple steps to work with
Features
4
Performance
3
Design
4
Value
3
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome machine
on April 30, 2026
Posted by: Hlu72183
from Evansville in
[This review was collected as part of a promotion.] I love how large capacity it is while still being small enough to fit in small spaces. I love the way the buttons are and the little sounds it makes when it’s finished
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great features on this washer dryer combo
on April 30, 2026
Posted by: Madblackninja
[This review was collected as part of a promotion.] Worked great for me no problems at all fast drying
Written by a customer while visiting Samsung US
Customer Rating
5
Great features and easy to install
on April 30, 2026
Posted by: Candygirl
from Springfield, MO
[This review was collected as part of a promotion.] Love it wash and dry in one it works amazingly and the fact that it only needs a regular plug and no vent is amazing :)
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Not a good product
on April 30, 2026
Posted by: Jack
from California
[This review was collected as part of a promotion.] Not a good product it broke more then 3 times within 1 year.
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy Geraldine, Samsung, May 8, 2026
Hi Jack,
Learning about repeated service needs on your Bespoke All-in-One Combo certainly gives us important insight into your experience.
We would like to review the service history and check what support options are available based on the unit’s status. Reaching out to us allows our team to look into prior repairs and share next steps, if needed. You can contact us through any of the support options below:
1. Samsung Community: https://us.community.samsung.com/t5/samsung-community/ct-p/us
2. X: https://x.com/messages/compose?recipient%20id=18768513
3. Facebook Messenger: https://m.me/samsungsupport
4. Samsung Customer Care: 1-800-726-7864 (1-800-SAMSUNG)
Kindly provide this reference number (1152469134) when you reach out so our team can retrieve your information.
We truly value your business.
Geraldine
Samsung Care
Learning about repeated service needs on your Bespoke All-in-One Combo certainly gives us important insight into your experience.
We would like to review the service history and check what support options are available based on the unit’s status. Reaching out to us allows our team to look into prior repairs and share next steps, if needed. You can contact us through any of the support options below:
1. Samsung Community: https://us.community.samsung.com/t5/samsung-community/ct-p/us
2. X: https://x.com/messages/compose?recipient%20id=18768513
3. Facebook Messenger: https://m.me/samsungsupport
4. Samsung Customer Care: 1-800-726-7864 (1-800-SAMSUNG)
Kindly provide this reference number (1152469134) when you reach out so our team can retrieve your information.
We truly value your business.
Geraldine
Samsung Care
Written by a customer while visiting Samsung US
Customer Rating
5
Perfect washer dryer
on April 28, 2026
Posted by: Racheal benike
from Saint paul mn
[This review was collected as part of a promotion.] Satisfied and love the machine plan one buying a second one next year
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Makes laundry a breeze
on April 27, 2026
Posted by: Nelly
from New York
[This review was collected as part of a promotion.] Makes doing laundry so easy! Throw it in before bed and dry clothes in the morning! Not switching loads over to the dryer is a game changer. No issues with clothes not drying either!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Bespoke all in one
on April 25, 2026
Posted by: Proud family man
from Oklahoma City, Oklahoma
[This review was collected as part of a promotion.] What to say.... This is an amazing product. A washer and dryer in 1 is truly a blessing it does loads of laundry extremely quick and efficiently. If you are thinking about buying one do it I promise you will not regret it.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US