Customer reviews from Samsung US
Samsung - 5.3 cu. ft. Bespoke AI Laundry Ventless Heat Pump Dryer Combo All-in-One Ultra Capacity Washer with AI Home - Ivory
Average customer rating
4.7
(867 Reviews)
Rating breakdown 867 reviews
5 Stars
690
4 Stars
108
3 Stars
46
2 Stars
8
1 Star
15
96%of customers recommend this product.
(
486 out of
508)
Customer Reviews for Samsung - 5.3 cu. ft. Bespoke AI Laundry Ventless Heat Pump Dryer Combo All-in-One Ultra Capacity Washer with AI Home - Ivory
Customer Rating
5
He
on May 3, 2026
Posted by: Definitely
[This review was collected as part of a promotion.] Vic.
You have to go to bed are you sure that bump
You have to go to bed are you sure that bump
Written by a customer while visiting Samsung US
Customer Rating
4
East to use but takes lots of time
on May 3, 2026
Posted by: Kaykay
[This review was collected as part of a promotion.] Set up is fast and easy and clothes come out perfectly clean and dry. It holds a full
Load and it saves needed space in my small cabin bathroom. This is located in our summer home.
Load and it saves needed space in my small cabin bathroom. This is located in our summer home.
Written by a customer while visiting Samsung US
Customer Rating
5
Great features all around
on May 3, 2026
Posted by: Averagejoe
[This review was collected as part of a promotion.] It's really fantastic and the capacity is much longer than I expected. The ventless option definitely takes a long time, but in a smaller space definitely worth the exchange. The touch Screen is super cool and sent to AI mode is the best. Now I can set my washer from my phone with SmartThings. It makes doing laundry breeze. Filling the auto dispenser is like filling your car. It’s fantastic not to have to think about it.
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Good
on May 3, 2026
Posted by: Melvin
from 1916 Kingston Ave E
[This review was collected as part of a promotion.] Good Dude perfect quality everything is perfect I like that
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great combo
on May 2, 2026
Posted by: Starks wife
from Arkansas
[This review was collected as part of a promotion.] This product is extremely energy and water efficient. My clothes come out clean and dry every time. It is automatic in the way it shift from wash to dry. It is a washer/dryer in one so you don’t have 2 machines it is very spacious. It is easy to use and very convenient.
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung bespoke
on May 2, 2026
Posted by: Tommy
from Walnut Creek
[This review was collected as part of a promotion.] The Samsung Bespoke All-in-One Washer Dryer (ventless) is a standout appliance that makes laundry effortless. The ability to wash and dry in one cycle without transferring clothes is a huge convenience.
Its ventless heat pump design is energy-efficient and perfect for spaces without external venting. Clothes come out clean, dry, and well cared for, though cycles run a bit longer than traditional dryers.
The sleek Bespoke design looks premium, and the smart features are actually useful. It’s quiet, efficient, and ideal for anyone who wants a simple, modern, all-in-one laundry solution.
Its ventless heat pump design is energy-efficient and perfect for spaces without external venting. Clothes come out clean, dry, and well cared for, though cycles run a bit longer than traditional dryers.
The sleek Bespoke design looks premium, and the smart features are actually useful. It’s quiet, efficient, and ideal for anyone who wants a simple, modern, all-in-one laundry solution.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Nice machine but poor lifespan
on May 2, 2026
Posted by: Swiss
[This review was collected as part of a promotion.] Wore out quickly, already need to replace within 3 years. Other than poor lifespan, it did function well.
Response from Samsung USBy Nicole, Samsung, May 6, 2026
Hello Swiss,
Your feedback emphasizes how important long-term reliability and consistent performance are when choosing an all‑in‑one appliance for everyday use.
It can be surprising when a product performs as expected in daily operation yet reaches the point of replacement sooner than anticipated, especially given the role these appliances play over years of regular cycles.
If you ever need to reach out to Samsung, please include this reference number: 1152459899.
We appreciate hearing from you, and Samsung truly values your business.
Nicole
Samsung Care
Your feedback emphasizes how important long-term reliability and consistent performance are when choosing an all‑in‑one appliance for everyday use.
It can be surprising when a product performs as expected in daily operation yet reaches the point of replacement sooner than anticipated, especially given the role these appliances play over years of regular cycles.
If you ever need to reach out to Samsung, please include this reference number: 1152459899.
We appreciate hearing from you, and Samsung truly values your business.
Nicole
Samsung Care
Written by a customer while visiting Samsung US
Customer Rating
5
Works harder than me!
on May 1, 2026
Posted by: Aubiewankenobi
from Hinesville Georgia
[This review was collected as part of a promotion.] I’m a single momma that works two jobs and this seriously the best thing I have ever bought!!! I never been so happy with a purchase before! Very efficient!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US