Customer reviews from Samsung US
Samsung - 5.3 cu. ft. Bespoke AI Laundry Ventless Heat Pump Dryer Combo All-in-One Ultra Capacity Washer with AI Home - Ivory
Average customer rating
4.7
(867 Reviews)
Rating breakdown 867 reviews
5 Stars
690
4 Stars
108
3 Stars
46
2 Stars
8
1 Star
15
96%of customers recommend this product.
(
486 out of
508)
Customer Reviews for Samsung - 5.3 cu. ft. Bespoke AI Laundry Ventless Heat Pump Dryer Combo All-in-One Ultra Capacity Washer with AI Home - Ivory
Customer Rating
5
Samsung Bespoke Ai Laundry Combo
on May 4, 2026
Posted by: Tim4818
from Los Angeles California
[This review was collected as part of a promotion.] The Samsung Ai Laundry Combo is amazing the interface is so intelligent it can automatically sense your load and it cleans your clothes so well it's also cool because you can use your phone to control it and it can take so much item together it looks so cool and fits perfectly both washes and drys absolutely perfect
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
2
It’s okay…
on May 4, 2026
Posted by: Laundrylady
from Providence, RI
[This review was collected as part of a promotion.] The product takes long to dry. You’d have to run a complete cycle and add additional time with the “timed dry” feature once the first cycle is completed. It takes about 5 hours for the clothes to be done. The amount of clothes you are able to wash at a time is small as well. It can fit a handful of clothing but the big bulkier items would have to wait to either wash by itself or wash in a smaller load. As this tends to leave some of the clothes really damp. Since it’s an all in one it doesn’t take up much space. This does allow you to put this in apartments, studios, college dorms. The look of the combo is sleek. It does give modern and allows you to see clearly on what you’re selecting for your cycle.
No, I would not recommend this to a friend.
Features
2
Performance
1
Design
4
Value
3
Response from Samsung USBy Nicole, Samsung, May 6, 2026
Hello Laundrylady,
Your feedback has a valid point into focus around what someone would reasonably expect from a single‑unit laundry appliance designed to support everyday routines.
Drying performance, load capacity, and overall cycle timing on all‑in‑one units are closely connected, as these appliances are designed to balance fabric care with space‑saving operation, especially in smaller living environments.
This guide covers steps for improving drying performance.
https://www.samsung.com/us/support/troubleshoot/TSG10006774/
This article answers common questions about Samsung all‑in‑one washer dryer combos.
https://www.samsung.com/us/home-appliances/faq/faq-laundry-combo/
If the behavior you’re seeing continues after reviewing the guidance, we can look more closely at your model history, prior service, and available support options.
Please keep this reference number for your records: 1152460246. Feel free to reach us through the following channels:
Samsung Community: https://us.community.samsung.com/t5/samsung-community/ct-p/us
Facebook Messenger: https://m.me/samsungsupport
X: https://x.com/messages/compose?recipient%20id=18768513
Samsung Care: 1‑800‑726‑7864 (1‑800‑SAMSUNG)
We appreciate hearing from you, and Samsung truly values your business.
Nicole
Samsung Care
Your feedback has a valid point into focus around what someone would reasonably expect from a single‑unit laundry appliance designed to support everyday routines.
Drying performance, load capacity, and overall cycle timing on all‑in‑one units are closely connected, as these appliances are designed to balance fabric care with space‑saving operation, especially in smaller living environments.
This guide covers steps for improving drying performance.
https://www.samsung.com/us/support/troubleshoot/TSG10006774/
This article answers common questions about Samsung all‑in‑one washer dryer combos.
https://www.samsung.com/us/home-appliances/faq/faq-laundry-combo/
If the behavior you’re seeing continues after reviewing the guidance, we can look more closely at your model history, prior service, and available support options.
Please keep this reference number for your records: 1152460246. Feel free to reach us through the following channels:
Samsung Community: https://us.community.samsung.com/t5/samsung-community/ct-p/us
Facebook Messenger: https://m.me/samsungsupport
X: https://x.com/messages/compose?recipient%20id=18768513
Samsung Care: 1‑800‑726‑7864 (1‑800‑SAMSUNG)
We appreciate hearing from you, and Samsung truly values your business.
Nicole
Samsung Care
Written by a customer while visiting Samsung US
Customer Rating
5
Perfect for busy moms
on May 4, 2026
Posted by: Boymomma
from Overland Park
[This review was collected as part of a promotion.] We absolutely love the way this holds all of our stuff this has been such a game changer for me being as a busy mom . I get a lot more laundry done with this unit I'm almost excited about doing laundry now. Perfect washer for busy moms
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Excelente
on May 3, 2026
Posted by: Carlo
[This review was collected as part of a promotion.] Good the Samsung washing machine is so helpful and very good device
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great!
on May 3, 2026
Posted by: NM97
[This review was collected as part of a promotion.] The interface is very neat, comes with a lot of options. Not very big, about the size of a normal washer just taller.
I would recommend this to a friend!
Features
5
Performance
4
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best laundry combo
on May 3, 2026
Posted by: Busymom
from Portland
[This review was collected as part of a promotion.] Love these so much. They are perfect for my big family. Easy to use and reliable
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome 💯
on May 3, 2026
Posted by: Hyzag1
[This review was collected as part of a promotion.] Hi tech sharp a design. Both the wife I love it's look and performance.
Written by a customer while visiting Samsung US
Customer Rating
5
Great features
on May 3, 2026
Posted by: Tiara
[This review was collected as part of a promotion.] This was the best thing I've ever bought in 5 years
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US