Customer reviews from Samsung US
Samsung - 5.3 cu. ft. Bespoke AI Laundry Ventless Heat Pump Dryer Combo All-in-One Ultra Capacity Washer with AI Home - Ivory
Average customer rating
4.7
(867 Reviews)
Rating breakdown 867 reviews
5 Stars
690
4 Stars
108
3 Stars
46
2 Stars
8
1 Star
15
96%of customers recommend this product.
(
486 out of
508)
Customer Reviews for Samsung - 5.3 cu. ft. Bespoke AI Laundry Ventless Heat Pump Dryer Combo All-in-One Ultra Capacity Washer with AI Home - Ivory
Customer Rating
4
Technology at work
on May 6, 2026
Posted by: Midwest bornnraised
[This review was collected as part of a promotion.] Great Appliance has great smart features and is very convenient as it handles everything in one unit I really like being able to manage it with the connected features at save space by being all in one the only downside is that a full load takes longer than I prefer but overall has been a positive experience The capacity has plenty to do a full load of teenagers clothing and the interface is really intuitive The automation is an amazing feature I can set it and forget it fits into a tight space
Written by a customer while visiting Samsung US
Customer Rating
5
Perfect When You Have No Dryer Vent!
on May 5, 2026
Posted by: Hess
from Yakima, WA
[This review was collected as part of a promotion.] Great for situations where you can't vent!
Our house came with a hole in the wall but no duct, rather than tearing apart the walls we tried ventless. So far so good, only one machine taking up space, takes any amount of clothes I throw at it, and it seems to use less power!
It takes about the same amount of time as a traditional washer and dryer but if you don't have anything that can't dry in the load you can just let it dry automatically while you carry on with your day.
I really enjoy the stat display at the end of the wash cycle, it's probably not going to change how I use the washer but it's nice to know what you used.
One thing I wish you could do however, is set it to pause between wash and dry for more than 10 minutes. It's so quiet I don't really notice it's paused and I don't always have my phone on me so I miss the window.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung front-load washer and dryer combo.
on May 5, 2026
Posted by: Anonymous
from Lancaster TX
[This review was collected as part of a promotion.] I’ve been really happy with this Samsung front-load washer and dryer combo. The washer cleans clothes extremely well and uses less water than the older top-load machines I’ve had in the past. Even heavily soiled clothes come out fresh.
The dryer is just as solid. It dries clothes evenly and the sensor dry feature helps prevent over-drying, which is nice because it saves energy and keeps clothes from wearing out too fast.
One thing I like most is how quiet both machines are. Even during the spin cycle the washer doesn’t shake or make a lot of noise. The front-load design also makes it easy to load and unload, especially if you have them on pedestals.
The only downside is that the washer door seal needs to be wiped occasionally to prevent moisture buildup, which is pretty common with front-load machines.
Overall, this Samsung set has been reliable, efficient, and looks great in the laundry room. I’d definitely recommend it if you’re looking for a good front-load washer and dryer.
The dryer is just as solid. It dries clothes evenly and the sensor dry feature helps prevent over-drying, which is nice because it saves energy and keeps clothes from wearing out too fast.
One thing I like most is how quiet both machines are. Even during the spin cycle the washer doesn’t shake or make a lot of noise. The front-load design also makes it easy to load and unload, especially if you have them on pedestals.
The only downside is that the washer door seal needs to be wiped occasionally to prevent moisture buildup, which is pretty common with front-load machines.
Overall, this Samsung set has been reliable, efficient, and looks great in the laundry room. I’d definitely recommend it if you’re looking for a good front-load washer and dryer.
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great product
on May 5, 2026
Posted by: ItzShorty
from Westfield, ma
[This review was collected as part of a promotion.] Absolutely fantastic, I couldn't ask for anything better. Makes things so much easier. The capacity, compactness, efficiency, interface and versatility are beyond compare
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great Features
on May 5, 2026
Posted by: Chris
[This review was collected as part of a promotion.] I love Samsung, is the better option que get in 2026
Written by a customer while visiting Samsung US
Customer Rating
5
Love this Machine!
on May 5, 2026
Posted by: Sbrenney
Was a little concerned about purchasing this washer/dryer combo after reading some of the previous reviews. Have to say all my concerns have been dispelled and I am extremely happy with this machine. The goal was saving time by not having to switch over laundry from washer to dryer. This machine has met this goal and more! One review I read complained about the lint filter. I love the lint filter, it's so much more efficient! Sure, it is in layers, but it comes apart easily and catches the finest lint from each load. Takes less than a minute to clean it out. You'll need to do that pretty much every load, but that was already my habit. Totally love all the wash and dry options too! And each option is easy to dial in on the touch screen. I read about previous concerns about the dryer not drying well. There are times that things are slightly damp at the end of the cycle, but the seems to finish pretty quickly as you pull them out or if they're too damp, there is a dry only cycle that you can run and you can choose a setting in the dry cycle for more dry. As to how clean the laundry comes out, it's very clean. Time of each load will depend on the settings that you choose as well as the type of laundry you are doing.
One of the biggest surprises when we received the machine was the size. I've seen combos that were rather small and would not do much laundry at a time. I was very pleased to find that this unit actually did a slightly larger load that the current top load washer that we have.
So far I have been very impressed with this combo unit and am very glad that we bought it! I would not hesitate to recommend this machine to anyone and if needed would purchase one again.
One of the biggest surprises when we received the machine was the size. I've seen combos that were rather small and would not do much laundry at a time. I was very pleased to find that this unit actually did a slightly larger load that the current top load washer that we have.
So far I have been very impressed with this combo unit and am very glad that we bought it! I would not hesitate to recommend this machine to anyone and if needed would purchase one again.
Written by a customer while visiting Samsung US
Customer Rating
5
Fast machine
on May 5, 2026
Posted by: Ngongong
from Stockton, ca
[This review was collected as part of a promotion.] Great machine, takes 3.5 hours to finish laundry on quickest cycle
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Wonderful washer dryer combo
on May 4, 2026
Posted by: Jacob
from California
[This review was collected as part of a promotion.] I absolutely love this washer dryer combo no complaints super easy use plus the ai makes everything a breeze
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US