Customer reviews from Samsung US
Samsung - 5.3 cu. ft. Bespoke AI Laundry Ventless Heat Pump Dryer Combo All-in-One Ultra Capacity Washer with AI Home - Ivory
Average customer rating
4.7
(867 Reviews)
Rating breakdown 867 reviews
5 Stars
690
4 Stars
108
3 Stars
46
2 Stars
8
1 Star
15
96%of customers recommend this product.
(
486 out of
508)
Customer Reviews for Samsung - 5.3 cu. ft. Bespoke AI Laundry Ventless Heat Pump Dryer Combo All-in-One Ultra Capacity Washer with AI Home - Ivory
Customer Rating
5
Loving the Ventless combo washer
on May 10, 2026
Posted by: Good reviews
[This review was collected as part of a promotion.] The washer and dryer is working amazing so far and the auto sensing load is useful so I don’t have to guess.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best features
on May 9, 2026
Posted by: Everythingsogood
from Virginia
[This review was collected as part of a promotion.] It’s so amazing. I love it when it cleans everything so well
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best laundry ever
on May 9, 2026
Posted by: Sady
from Las vegas , nevada
[This review was collected as part of a promotion.] Amazing the best washing machine ever nice to use by phone and fits every where with a ton of clothes
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great combo unit
on May 9, 2026
Posted by: udiealot
from Hamilton ohio
[This review was collected as part of a promotion.] I rent a house and the laundry room is pretty small so I love the fact that it's 2 units in 1. I love being able to throw everyone in and let it do it's thing. I take out the clean and dry clothes and hang them. I love how you set it and forget it and just go about your day. I was a sceptic of these devces but now I cannot live without one. Also it's so ways to use. I recommend these combo units to anyone who is like me and wants to make laundry as easy as possible.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love it
on May 9, 2026
Posted by: Maggies combo
from Chiefland, Fl.
[This review was collected as part of a promotion.] It's a beautiful machine It's compact Has the water heater in it and it's ventlessAnd very convenient
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Good
on May 9, 2026
Posted by: Bmoney
from 4326 W Bethany Dr
[This review was collected as part of a promotion.] Works well and I'm glad I bought it for the most part.
I would recommend this to a friend!
Features
4
Performance
3
Design
3
Value
3
Response from Samsung USBy Geraldine, Samsung, May 14, 2026
Hi Bmoney,
It’s great to know that your Samsung All-in-One Combo has been working well overall and that you’re satisfied with your decision.
Feedback on how it performs in daily use helps us make meaningful improvements moving forward.
If you reach out to us in the future, please include reference number 1152493312 so our team can easily locate your information.
We truly value your business.
Geraldine
Samsung Care
It’s great to know that your Samsung All-in-One Combo has been working well overall and that you’re satisfied with your decision.
Feedback on how it performs in daily use helps us make meaningful improvements moving forward.
If you reach out to us in the future, please include reference number 1152493312 so our team can easily locate your information.
We truly value your business.
Geraldine
Samsung Care
Written by a customer while visiting Samsung US
Customer Rating
5
Best convenience
on May 8, 2026
Posted by: DavetheRave
[This review was collected as part of a promotion.] Beautiful machine. I love the convenience of being able to set it and forget it. It's all done.
Written by a customer while visiting Samsung US
Customer Rating
4
Convenient machine but long cycle times.
on May 8, 2026
Posted by: JJTP
[This review was collected as part of a promotion.] Over all very happy with the machine, it is nice to just throw everything in and it comes out washed and dried no need to switch loads. I would not recommend this to a family though, because the cycle time is very long. As a single person though who only had a load or two of laundry to do a week, the long cycle time does not bother me unless I’m washing my comforter which takes around 4 hours total, but any household with more then two people, you would never get caught up on your laundry at the pace this machine goes.
I would recommend this to a friend!
Features
4
Performance
3
Design
4
Value
4
Written by a customer while visiting Samsung US