Customer reviews from Samsung US
Samsung - 5.3 cu. ft. Bespoke AI Laundry Ventless Heat Pump Dryer Combo All-in-One Ultra Capacity Washer with AI Home - Ivory
Average customer rating
4.7
(867 Reviews)
Rating breakdown 867 reviews
5 Stars
690
4 Stars
108
3 Stars
46
2 Stars
8
1 Star
15
96%of customers recommend this product.
(
486 out of
508)
Customer Reviews for Samsung - 5.3 cu. ft. Bespoke AI Laundry Ventless Heat Pump Dryer Combo All-in-One Ultra Capacity Washer with AI Home - Ivory
Customer Rating
5
Good
on September 12, 2026
Posted by: SASHA
[This review was collected as part of a promotion.] used to dry it's very good I like the smart things that probably though God try to get it Great t go o understand that you have been fgyevre
and then Loop it around the neck part come on
yes you tighten it you want to used to dry it's very good I
like the
smart things that probably
and then Loop it around the neck part come on
yes you tighten it you want to used to dry it's very good I
like the
smart things that probably
Written by a customer while visiting Samsung US
Customer Rating
3
Works great - just wish it was bigger
on September 12, 2026
Posted by: Beno
from IL
[This review was collected as part of a promotion.] Works great. I just wish it was bigger to fit more in the loads. Overall drys and washes well. Love the quick wash feature
Features
3
Performance
3
Design
4
Value
3
Response from Samsung USBy Geraldine, Samsung, September 17, 2026
Hello Beno,
We're glad to hear the washing, drying, and Quick Wash features have been working well for you. We also appreciate your feedback regarding capacity, as insights like yours help us better understand what customers value most in their laundry appliances.
If additional assistance is needed, we're here to help.
Geraldine
Samsung Care
We're glad to hear the washing, drying, and Quick Wash features have been working well for you. We also appreciate your feedback regarding capacity, as insights like yours help us better understand what customers value most in their laundry appliances.
If additional assistance is needed, we're here to help.
Geraldine
Samsung Care
Written by a customer while visiting Samsung US
Customer Rating
3
Still trying to figure it out
on September 12, 2026
Posted by: Nashfan
Wish it had 220. Need better information. Trying to watch utube videos to work it . That's about it just need help with things on it .
Response from Samsung USBy Jeffrey, Samsung, September 21, 2026
Hi Nashfan, thank you for sharing your experience with your Laundry Combo. We know there's a lot to explore with the various features and settings, and we'd like to learn more about what you'd like help with so we can provide the most relevant guidance.
Feel free to reach out through any of the contact options below using the reference number 1153182320 for prompt assistance:
1. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
2. Facebook Messenger: https://m.me/samsungsupport
3. X: https://x.com/messages/compose?recipient%20id=18768513
4. Samsung Customer Care: 1-800-726-7864 (1-800-SAMSUNG)
We hope to connect with you soon.
Jeffrey
Samsung Care
Feel free to reach out through any of the contact options below using the reference number 1153182320 for prompt assistance:
1. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
2. Facebook Messenger: https://m.me/samsungsupport
3. X: https://x.com/messages/compose?recipient%20id=18768513
4. Samsung Customer Care: 1-800-726-7864 (1-800-SAMSUNG)
We hope to connect with you soon.
Jeffrey
Samsung Care
Written by a customer while visiting Samsung US
Customer Rating
5
Fantastic machine!
on September 12, 2026
Posted by: IndigoMont
from Cincinnati Ohio
[This review was collected as part of a promotion.] Was unsure about these 2 in 1 washer/dryer combos but love it. Works great, quiet, pretty fast although the all in one does take longer than a traditional washer dryer setup. Clothes come out clean and dry. Love that I don’t have to wait for a cycle to end before leaving or going to bed. Would buy again!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great all-around products
on September 12, 2026
Posted by: Duke
[This review was collected as part of a promotion.] Awesome products and inexpensive for their worth! Great capacity, little to no vibration, multiple cycles to choose from, and the drying times are phenomenal. No excess residual moisture
I would recommend this to a friend!
Features
5
Performance
4
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
All In one all around great machine
on September 11, 2026
Posted by: Danield
from Oklahoma city ok
[This review was collected as part of a promotion.] I absolutely love this product. Laundry has never been easier! I can start a load and forget it. It has lots of cycles to choose from! My clothes will be ready in a couple hours. It has a large capacity, and I never feel any moisture in my clothes after. The machine is super quiet with no vibrations 10/10
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing all in one laundry service
on September 11, 2026
Posted by: Jaye
from Palm Beach Gardens, FL
Amazing all in one wash and dryer combo. I’m able to do my laundry, peacefully and effectively. I love all the smart features. I can add more time to the dryer When I am away, and if I need to fluff up some shirts or blankets, I can do it easily remotely. I love it
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Good
on September 11, 2026
Posted by: Good to shop
from Woodridge
Its good quality for baying I like Samsung products good all appliances too use I love it I am happy
I would recommend this to a friend!
Features
3
Performance
2
Design
4
Value
3
Response from Samsung USBy Khristine, Samsung, September 18, 2026
Hey Good to shop,
Thank you for sharing your enthusiasm for Samsung products. It's wonderful to hear that this purchase has been a great fit for your home and that it's earned a place among the appliances you enjoy using every day. Knowing that you're happy with the quality and overall experience makes your feedback especially meaningful. We truly appreciate your continued trust in Samsung.
We are more than happy to be a part of your laundry care.
Khristine
Samsung Care
Thank you for sharing your enthusiasm for Samsung products. It's wonderful to hear that this purchase has been a great fit for your home and that it's earned a place among the appliances you enjoy using every day. Knowing that you're happy with the quality and overall experience makes your feedback especially meaningful. We truly appreciate your continued trust in Samsung.
We are more than happy to be a part of your laundry care.
Khristine
Samsung Care
Written by a customer while visiting Samsung US