Customer reviews from whirlpool.com
Whirlpool - 28 in. Wide 18 Cu. Ft. Top-Freezer Counter-Depth Refrigerator with Total Coverage Cooling - Black
Average customer rating
4.1 out of 5
4.1
(27 Reviews)
Open Ratings Snapshot
Rating breakdown 27 reviews
5 Stars
12
4 Stars
9
3 Stars
4
2 Stars
2
1 Star
0
62%of customers recommend this product. 
(
13 out of 21
)
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Customer Reviews for Whirlpool - 28 in. Wide 18 Cu. Ft. Top-Freezer Counter-Depth Refrigerator with Total Coverage Cooling - Black
Customer Rating
4 out of 5
4
good product
on July 22, 2026
Posted by: DevEd
[This review was collected as part of a promotion.] Good product. Refrigerator thermometers we bought confirm it is cooling to the correct freezer and fridge temperatures. Adequate fridge capacity. Door storage is plentiful which helps with overcrowded shelves. Would have preferred two crisper drawers instead of one large one. Only drawback - whirring/grinding and motor noise is very loud when unit is self defrosting or temperature is being cooled down. Can hear it the next room! Makes me want to call for service to see if this is normal.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5 out of 5
5
Refrigerator/freezer
on July 17, 2026
Posted by: MMcW
[This review was collected as part of a promotion.] The refrigerator is fine. No complaints. The only thing missing was the bar for a door shelf. Whirpool is sending.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
3 out of 5
3
on July 10, 2026
Posted by: zero123
[This review was collected as part of a promotion.] lighting not enough.................................................................
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com
Showing 25-27 of 27 results 
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