Customer reviews from whirlpool.com
Whirlpool - 28 in. Wide 18 cu. ft. Top-Freezer Counter-Depth Refrigerator with Total Coverage Cooling - Black
Average customer rating
4 out of 5
4
(6 Reviews)
Open Ratings Snapshot
Rating breakdown 6 reviews
5 Stars
2
4 Stars
2
3 Stars
2
2 Stars
0
1 Star
0
60%of customers recommend this product. 
(
3 out of 5
)
Best Buy Privacy Policy
Customer Reviews for Whirlpool - 28 in. Wide 18 cu. ft. Top-Freezer Counter-Depth Refrigerator with Total Coverage Cooling - Black
Customer Rating
5 out of 5
5
Obviously like the style and is also quieter.
on August 3, 2026
Posted by: Panda3846
from Calgary, Alberta
(This review was collected as part of a promotion.) Purchased black fridge at the end of June as my other appliance was old and was malfunctioning.
Love this new fridge as it matches the colour of my other appliances which are also black in colour and they are also Whirlpool appliances.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
3 out of 5
3
Hear it
on July 29, 2026
Posted by: Tam’s frig
[This review was collected as part of a promotion.] I frequently hear it running and I never noticed my old refrigerator running definitely hear this one and it sounds off or something-not a smooth even noise, but still working
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com
Customer Rating
4 out of 5
4
Nice look
on July 23, 2026
Posted by: PapaSam217
[This review was collected as part of a promotion.] All working well. Background running noise is a bit noisy
Written by a customer while visiting whirlpool.com
Customer Rating
4 out of 5
4
good product
on July 22, 2026
Posted by: DevEd
[This review was collected as part of a promotion.] Good product. Refrigerator thermometers we bought confirm it is cooling to the correct freezer and fridge temperatures. Adequate fridge capacity. Door storage is plentiful which helps with overcrowded shelves. Would have preferred two crisper drawers instead of one large one. Only drawback - whirring/grinding and motor noise is very loud when unit is self defrosting or temperature is being cooled down. Can hear it the next room! Makes me want to call for service to see if this is normal.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5 out of 5
5
Refrigerator/freezer
on July 17, 2026
Posted by: MMcW
[This review was collected as part of a promotion.] The refrigerator is fine. No complaints. The only thing missing was the bar for a door shelf. Whirpool is sending.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
3 out of 5
3
on July 10, 2026
Posted by: zero123
[This review was collected as part of a promotion.] lighting not enough.................................................................
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com