Customer reviews from whirlpool.com
Whirlpool - 36 in. Wide 29 cu. ft. Family-Sized Capacity French Door Refrigerator with Flexible Temperature Drawer - Print Resist Blk Stnlss
Average customer rating
3.7
(9 Reviews)
Rating breakdown 9 reviews
5 Stars
4
4 Stars
2
3 Stars
0
2 Stars
2
1 Star
1
75%of customers recommend this product.
(
3 out of
4)
Customer Reviews for Whirlpool - 36 in. Wide 29 cu. ft. Family-Sized Capacity French Door Refrigerator with Flexible Temperature Drawer - Print Resist Blk Stnlss
Customer Rating
2
Problems with doors
on December 30, 2025
Posted by: ninavpl
[This review was collected as part of a promotion.] Problems:
I have had this now for 2 weeks. When it was delivered the left door with the icemaker in it was lower and not aligned with the other door. My husband and I took the door off and added a washer to align the door. Prior to that the door would not stay open and even after alignment and adding the washer it still does not stay open making it difficult to get things in/out. I called the repair tech from where I bought it and he took the door off and found the water lines that were going into the door were causing the door not to stay open. Design Flaw.
I am still waiting for a response back to see how this can be fixed.
Pluses: I like the middle and bottom drawers, makes it easier to get to things you need, you just need to remember where you put everything.
I have had this now for 2 weeks. When it was delivered the left door with the icemaker in it was lower and not aligned with the other door. My husband and I took the door off and added a washer to align the door. Prior to that the door would not stay open and even after alignment and adding the washer it still does not stay open making it difficult to get things in/out. I called the repair tech from where I bought it and he took the door off and found the water lines that were going into the door were causing the door not to stay open. Design Flaw.
I am still waiting for a response back to see how this can be fixed.
Pluses: I like the middle and bottom drawers, makes it easier to get to things you need, you just need to remember where you put everything.
Response from whirlpool.comBy Branded Team, Consumer Care, January 6, 2026
Thank you for sharing your insights with us. We value your time and would like to look into the concerns with your Refrigerator. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Instagram at https://www.instagram.com/whirlpoolusa/, so we can look into this matter further for you. When responding, please include your contact information, Refrigerator model/serial number, and reference Case # 891750
We’re looking forward to hearing from you.
Kari V.
We’re looking forward to hearing from you.
Kari V.
Written by a customer while visiting whirlpool.com
