Customer reviews from Dyson
Dyson - Spot+Scrub Ai Wet and Dry Robot Vacuum - Matched Black/Blue
Average customer rating
5
(29 Reviews)
Rating breakdown 29 reviews
5 Stars
29
4 Stars
0
3 Stars
0
2 Stars
0
1 Star
0
100%of customers recommend this product.
(
29 out of
29)
Customer Reviews for Dyson - Spot+Scrub Ai Wet and Dry Robot Vacuum - Matched Black/Blue
Customer Rating
5
I no longer think about cleaning the floors. Love
on March 6, 2026
Posted by: Sabina F.
from Boca Raton, Fl
Gender:Female
[This review was collected as part of a promotion.] I have always loved Dyson products so I was really looking forward to the release of this new vacuum. As a mom of two kids clean floors never last long in my home, so I was excited to try it. After using it I can honestly say it fully met my expectations. It vacuums and washes the floors at the same time and easily handles crumbs, dust, and little spills that appear during the day. I usually run it in the morning after breakfast and it takes care of everything while I focus on other things. The smart cleaning system recognizes dirtier areas and cleans them more thoroughly which makes the whole process effortless. For me this is truly the best thing that could happen in a busy home with kids. It feels like my personal assistant and my right hand because I no longer think about cleaning the floors or spending time on it. I just let it work and enjoy a clean home. gifted by Dyson. complimentary from dyson
I would recommend this to a friend!
Response from DysonBy Dyson Customer Service, March 14, 2026
Thank you so much for sharing your thoughtful review and for being a loyal Dyson owner. We’re delighted to hear that the new vacuum has made such a positive difference in your busy home and is meeting your expectations. If you ever need assistance, please feel free to connect with us via Live Chat or call our support team at 866-693-9766. We're always here to help!
Written by a customer while visiting Dyson
Customer Rating
5
Makes everyday cleaning so much easier
on March 6, 2026
Posted by: Nataliia
from Clearwater, Florida
Gender:Female
[This review was collected as part of a promotion.] I’m a mom of two kids, so our floors are almost never perfectly clean. There are always crumbs after snacks, spilled juice, toys on the floor — something is always happening. Before this, I often felt like I was constantly sweeping or quickly wiping the floor.
With this robot, things have honestly become a lot easier. It does a really good job picking up crumbs, dust, and all those little things that seem to appear on the floor when you have kids. Especially around the kitchen table — that’s usually where the biggest mess happens after meals. The suction is strong enough to grab everything in one go, which saves so much time.
I also like how it moves around the house. It navigates pretty carefully around toys, chair legs, and other things on the floor. With kids, that really matters because our floors are rarely completely clear. Using it feels really effortless — I don’t have to think about it or wrestle with it, which is a big part of the “ergonomics” for me. It just gets the job done with minimal effort.
It’s also fairly quiet. Sometimes I run it while the kids are playing or watching cartoons and it doesn’t bother anyone. I’ve also noticed that the air feels a little fresher afterward — the filtration system really traps dust and tiny particles, which is nice in a busy household where dirt builds up fast.
Honestly, for me it’s just a huge help in everyday life. When you have kids, little messes happen all the time, and it’s really nice having something that can handle that without me constantly having to step in. It keeps the floors clean, the air cleaner, and saves me so much energy — I honestly don’t know how I managed before it. Gifted by Dyson.
I would recommend this to a friend!
Response from DysonBy Dyson Customer Service, March 10, 2026
Thank you for your kind words. We’re delighted to hear that our robot vacuum makes everyday cleaning easier for your busy household. It means a lot to us that you shared how it handles everything from spills to little crumbs effortlessly. Thanks for being part of the Dyson family!
Written by a customer while visiting Dyson
Customer Rating
5
Finally, there’s someone smart in our house
on March 9, 2026
Posted by: Ujilik
from Cleveland Ohio
Gender:Female
[This review was collected as part of a promotion.] complimentary from Dyson
Even though I was joking in the title, this vacuum cleaner really is very smart, and thanks to it, my dream of waking up to a clean and tidy floor has finally come true! I have two sons, one a teenager and the other a toddler, and no matter how much I clean during the day, the floor is always covered in crumbs by the evening. I also have a cat that constantly sheds hair. And since I put the younger one to bed early, there’s no way for me to clean in the evening.
With Dyson, the rules of the game have changed! Now I go to put the baby to bed, and in the meantime my robot vacuums and mops the floors, so our house is always clean. It’s very quiet and doesn’t interfere with sleep at all. The only caveat is that the base needs to be located far from the bedroom because it cleans itself quite loudly.
Another thing I really appreciate is the maneuverability. The robot moves around the house very smoothly, easily navigating around furniture, corners, and other obstacles without getting stuck. It reaches different areas of the floor effortlessly, which makes the cleaning even more effective.
The filtration system is also impressive. It does a great job of trapping dust, pet hair, and fine particles, which helps keep the air in the house feeling cleaner and fresher—something I especially appreciate with a cat and kids.
I also like how ergonomic and well-designed the whole system is. Everything from the app controls to the containers and water tank feels very thoughtfully designed and easy to handle. It’s simple to empty, refill, and maintain without any hassle.
It’s very easy to use and very intuitive. Thanks to the app on your phone, you can program it to suit your needs, from choosing the rooms you want to clean to setting the time you want it to run. It’s also very easy to maintain—the containers are simple to clean and refill, and you can use a special floor cleaning solution.
I can’t put into words how much it has made my life easier, how much time it saves me—time I can now spend with my children instead of cleaning. I’m so happy to have such a helpful assistant.
Even though I was joking in the title, this vacuum cleaner really is very smart, and thanks to it, my dream of waking up to a clean and tidy floor has finally come true! I have two sons, one a teenager and the other a toddler, and no matter how much I clean during the day, the floor is always covered in crumbs by the evening. I also have a cat that constantly sheds hair. And since I put the younger one to bed early, there’s no way for me to clean in the evening.
With Dyson, the rules of the game have changed! Now I go to put the baby to bed, and in the meantime my robot vacuums and mops the floors, so our house is always clean. It’s very quiet and doesn’t interfere with sleep at all. The only caveat is that the base needs to be located far from the bedroom because it cleans itself quite loudly.
Another thing I really appreciate is the maneuverability. The robot moves around the house very smoothly, easily navigating around furniture, corners, and other obstacles without getting stuck. It reaches different areas of the floor effortlessly, which makes the cleaning even more effective.
The filtration system is also impressive. It does a great job of trapping dust, pet hair, and fine particles, which helps keep the air in the house feeling cleaner and fresher—something I especially appreciate with a cat and kids.
I also like how ergonomic and well-designed the whole system is. Everything from the app controls to the containers and water tank feels very thoughtfully designed and easy to handle. It’s simple to empty, refill, and maintain without any hassle.
It’s very easy to use and very intuitive. Thanks to the app on your phone, you can program it to suit your needs, from choosing the rooms you want to clean to setting the time you want it to run. It’s also very easy to maintain—the containers are simple to clean and refill, and you can use a special floor cleaning solution.
I can’t put into words how much it has made my life easier, how much time it saves me—time I can now spend with my children instead of cleaning. I’m so happy to have such a helpful assistant.
I would recommend this to a friend!
Response from DysonBy Dyson Customer Service, March 12, 2026
Hi there, thank you for your heartfelt review! We’re overjoyed to learn that your Dyson robotic vacuum helps you embrace family time instead of worrying about crumbs and cat hair. Your point about the base noise is duly noted such honest feedback helps us improve. If you ever want more tips or support, don’t hesitate to reach out by live chat or call.
Written by a customer while visiting Dyson
Customer Rating
5
Absolute Must Have Works Amazing
on March 4, 2026
Posted by: Naila92
from Dallas
Gender:Female
[This review was collected as part of a promotion.] I was honestly so impressed from the very beginning. Mapping was incredibly easy, the setup was very quick, and the instructions were super simple to follow. What surprised me even more was how fast the MyDyson™ app worked. The app is a big part of this vacuum so with this one, everything loaded instantly, no glitches, no waiting which is very very helpful.
It easily mapped my entire house, and once the map was created, editing it was just as simple. You can customize areas, adjust rooms, and control exactly where you want it to clean. The options are so amazing, you can choose to just vacuum, or vacuum and mop, and even adjust the strength of each setting depending on what your floors need.
Setting up cleaning schedules is also very convenient. I love that I can program it for later and not even think about it. It moved around the house very smoothly , not a lot of noise but when it self cleans there is loud noise for few seconds also when its cleaning the mop there is some noise but it was bearable for us, nothing that would bother us too much.
The feature I really, really love? I barely have to do anything. It self-cleans, automatically washes the mop rollers, and even dries them. That drying feature is huge because wet mop liners can get smelly quickly and this completely eliminates that issue.
The app runs smoothly with zero glitches, and the cleaning performance is incredible. My kids make a lot of spills and crumbs, and this picked up everything so well. It truly saves so much time and effort.
If you’re a mom, this is honestly a must have. The AI technology really helps it get into areas thoroughly and makes sure every crumb and spot is cleaned.Complimentary from Dyson
It easily mapped my entire house, and once the map was created, editing it was just as simple. You can customize areas, adjust rooms, and control exactly where you want it to clean. The options are so amazing, you can choose to just vacuum, or vacuum and mop, and even adjust the strength of each setting depending on what your floors need.
Setting up cleaning schedules is also very convenient. I love that I can program it for later and not even think about it. It moved around the house very smoothly , not a lot of noise but when it self cleans there is loud noise for few seconds also when its cleaning the mop there is some noise but it was bearable for us, nothing that would bother us too much.
The feature I really, really love? I barely have to do anything. It self-cleans, automatically washes the mop rollers, and even dries them. That drying feature is huge because wet mop liners can get smelly quickly and this completely eliminates that issue.
The app runs smoothly with zero glitches, and the cleaning performance is incredible. My kids make a lot of spills and crumbs, and this picked up everything so well. It truly saves so much time and effort.
If you’re a mom, this is honestly a must have. The AI technology really helps it get into areas thoroughly and makes sure every crumb and spot is cleaned.Complimentary from Dyson
I would recommend this to a friend!
Response from DysonBy Dyson Customer Service, March 5, 2026
Thank you for sharing such an enthusiastic and detailed review! We’re thrilled to hear how much you’re enjoying the Dyson robot vacuum and how the MyDyson app, AI features, and self-cleaning functions are making cleaning easier and more efficient in your busy home. Your feedback about the easy setup, customisation, and effective cleaning—even after spills and crumbs—makes all the difference to us. It’s fantastic to know our technology is helping save you time and effort, especially with kids in the house! Thanks again for recommending Dyson and for being part of our community.
Written by a customer while visiting Dyson
Customer Rating
5
My Home Has Never Been This Clean❤️
on March 4, 2026
Posted by: Darya85
from Indian Trail, NC
Gender:Female
[This review was collected as part of a promotion.] Gifted by Dyson. I’m honestly very impressed with this robot! It mapped my entire home quickly and now cleans every room with great precision. It reaches corners surprisingly well and picks up dirt and dust effortlessly. I love that it works beautifully on both my rugs and laminate floors. The vacuum is also very quiet, which makes it perfect to run anytime without disturbing the house. The dry and wet cleaning features leave the floors looking spotless. It saves me so much time and keeps my home consistently clean. I truly have no complaints and absolutely love it!
I would recommend this to a friend!
Response from DysonBy Dyson Customer Service, March 5, 2026
Hi there, we love hearing your home has never been this clean! It’s fantastic the robot is picking up every bit of dirt, handling corners, and working quietly through all your rooms. If you have any questions or want cleaning tips in the future, our live chat and phone support are just a click away.
Written by a customer while visiting Dyson
Customer Rating
5
Love It for My New Home
on March 4, 2026
Posted by: KateT
[This review was collected as part of a promotion.] I’ve been using the new Dyson 360 Vis Nav Robot Vacuum, Dyson’s first wet and dry robot vacuum, and I’m honestly impressed. Setup was incredibly straightforward — it was easy to put together and took just a moment to map my floors. Once connected through the Dyson app, managing the robot is seamless. I can schedule cleanings, customize settings, and receive timely notifications, which makes it feel completely hands-off. Now I don’t have to spend hours vacuuming and mopping weekly. Gifted by Dyson.
I would recommend this to a friend!
Response from DysonBy Dyson Customer Service, March 5, 2026
Thank you so much for sharing your fantastic review! We’re delighted to hear how smoothly the setup and mapping went with your Dyson 360 Vis Nav Robot Vacuum, and that the app is making cleaning your new home effortless. Your feedback about the hands-off scheduling and customisation really highlights what we aim for—giving you more time for the things you love. We’re thrilled you’re impressed and grateful you chose to share your experience with us. Welcome to the Dyson family!
Written by a customer while visiting Dyson
Customer Rating
5
Such a smart and convenient little helper
on March 4, 2026
Posted by: AnaDze
from Chicago
[This review was collected as part of a promotion.] This Dyson robot vacuum is honestly one of the best helpers in my house. It vacuums and washes the floors at the same time, which saves me so much time. The floors look clean and fresh after every run. I also love that it goes back to the station by itself and cleans itself, so there’s almost nothing for me to do. Just start it and let it work. complimentary from dyson gifted by dyson
I would recommend this to a friend!
Response from DysonBy Dyson Customer Service, March 5, 2026
Thank you so much for your wonderful review and for sharing your experience! We're delighted to hear how much you’re enjoying your Dyson robot vacuum and that it’s become such a helpful, time-saving addition to your home. It’s great to know the simultaneous vacuuming and washing, along with the automatic self-cleaning features, are making everyday cleaning effortless for you. We truly appreciate your feedback and are glad our technology is helping to keep your floors fresh and clean. Thanks again for choosing Dyson!
Written by a customer while visiting Dyson
Customer Rating
5
Next Level Clean: the Dyson Spot+Scrub AI Robot
on March 5, 2026
Posted by: Nicoleschon
from Denver, CO
Gender:Female
[This review was collected as part of a promotion.] I have owned several robot vacuums over the years, but the Dyson Spot+Scrub AI Robot Vacuum is on a completely different level. This is easily the most advanced and robust robot cleaner we have ever had in our home, and it truly feels engineered for real family life. One of the first things I noticed is that the robot sits higher off the ground than many others. That extra clearance is fantastic because it helps it move smoothly over different surfaces and prevents it from getting stuck like some older models I’ve used. It navigates confidently and handles transitions around the house with ease. The technology is also incredibly impressive to watch. The green laser that reveals hidden dust and stains is honestly one of the coolest features. You can actually see it identifying messes on the floor that you might otherwise miss. Watching it track down crumbs, dust, and little spills feels almost futuristic, and the results speak for themselves because my floors were left sparkling clean. I also love that it both vacuums and mops. The cleaning system is very sophisticated and constantly cycles dirty water out while bringing in fresh water from the base. That means it is always cleaning with clean water instead of spreading dirty water around the floor. The roller is washed as it goes, which makes the whole system feel incredibly hygienic and well engineered. The AI navigation is another huge upgrade. It recognizes objects like toys and cables and steers around them instead of getting stuck or tangled. In a busy household that makes a big difference. It also adapts between wet and dry cleaning automatically, lifting the wet roller when it moves onto carpets so nothing gets soaked. After using several different brands of robot vacuums in the past, this one absolutely stands out. The intelligence, cleaning performance, and thoughtful design are all on another level. It truly feels like a premium system built to handle real messes. I would highly recommend the Dyson Spot+Scrub AI robot to anyone looking for a powerful and intelligent robot cleaner. It completely blows anything we have owned before right out of the water. complimentary from dyson
I would recommend this to a friend!
Response from DysonBy Dyson Customer Service, March 5, 2026
Hello, thank you for sharing your feedback. We are delighted to hear that the Dyson Spot+Scrub Ai Robot Vacuum is exceeding your expectations and delivering a new level of smart, powerful cleaning in your home. The advanced navigation, green laser dust illumination, and dual vacuuming and mopping system truly reflect our commitment to engineering innovative machines that solve real-world cleaning challenges. At Dyson, we aim to provide solutions that are robust, intelligent, and user-friendly, just as you described. Your experience with features like seamless surface transitions, self-cleaning rollers, and AI object recognition reinforces our focus on making cleaning as efficient and effortless as possible for busy families. We sincerely appreciate you taking the time to share your experience. Should you have any questions or need support in the future, please don’t hesitate to contact our chat or voice support team. Thank you again for your feedback and for choosing Dyson.
Written by a customer while visiting Dyson