Customer reviews from Dyson
Dyson - Spot+Scrub Ai Wet and Dry Robot Vacuum - Matched Black/Blue
Average customer rating
5
(29 Reviews)
Rating breakdown 29 reviews
5 Stars
29
4 Stars
0
3 Stars
0
2 Stars
0
1 Star
0
100%of customers recommend this product.
(
29 out of
29)
Customer Reviews for Dyson - Spot+Scrub Ai Wet and Dry Robot Vacuum - Matched Black/Blue
Customer Rating
5
Amazing tech!!
on March 16, 2026
Posted by: Alexandra
from Fort Worth, TX
Gender:Female
[This review was collected as part of a promotion.] This is hands down THE COOLEST APPLIANCE I OWN NOW! This is a big boy, comes with 1 filter for vacuumed, 1 reservoir for dirty water & a clean water reservoir. Plug it in, charge it up, set up the app & watch it go to work! It swivels, it can move from tile to carpet easily, swirves and swivels, it’s just so cool & im still learning as i go. Best thing for my white floors!! Gifted complimentary from Dyson for review.
I would recommend this to a friend!
Response from DysonBy Dyson Customer Service, March 19, 2026
Hi there, thank you so much for sharing such fantastic feedback, and we truly appreciate you taking the time to tell us about your experience with the Dyson robot vacuum cleaner. We are delighted to hear that it has become such a significant part of your routine and is working so well. If you need any kind of guidance, we kindly invite you to connect with our live chat or voice support team. We truly appreciate your positive review and your trust in Dyson.
Written by a customer while visiting Dyson
Customer Rating
5
Absolutely Robust! Versatile and Effective!
on March 15, 2026
Posted by: Shivy
from Okemos,MI
Gender:Female
[This review was collected as part of a promotion.] I absolutely love how Robust , Sturdy and Versatile the Dyson Spot+Scrub Vacuum is! I have been using Dyson products for years and was intrigued to try their wet and dry robot vacuum. I take pride in keeping my home clean and vacuuming and mopping is a part of my daily routine. The convenience of Wet and Dry functions worked out perfect for my household. I would recommend taking your time to understand how it works using the My Dyson app. The set up is easy and it comes with clear instructions. I love how Effortlessly it takes care of the spills and the stain detect technology takes care of all stains effectively. I appreciate that it cleans repeatedly until the mess is taken care of. The battery lasts pretty long (almost 200 minutes). It cleans every corner and helps me design my personalised cleaning needs. My perfect cleaning partner for a spotless home I take pride in! The quiet mode setting is so helpful during meetings and nap time. I received this product complimentary from Dyson and I am happy to present my honest review!
I would recommend this to a friend!
Response from DysonBy Dyson Customer Service, March 16, 2026
Hello, thank you for sharing your detailed feedback. We are delighted to hear that the Dyson Spot+Scrub AI robot vacuum is delivering robust, versatile cleaning performance and making daily vacuuming and mopping effortless for you. It's rewarding to know that features like the wet and dry functionality, stain-detect technology, and quiet mode are fitting so well into your routine and home environment. Combining personalized cleaning with long battery life and easy app control reflects our ongoing commitment to advanced, user-focused technology. We truly value your loyalty and honest review, it’s experiences like yours that inspire us to keep innovating. If you ever have questions or need support, please reach out to our chat or voice support team at any time. Thank you again for your thoughtful feedback.
Written by a customer while visiting Dyson
Customer Rating
5
Can’t suggest it more!
on March 16, 2026
Posted by: Desiib
Gender:Female
[This review was collected as part of a promotion.] Gifted by Dyson. This is the best robot vacuum I’ve ever owned. It both vacuums and mops. It mapped my house very quickly and it offers so many different modes and functions. It’s saved me so much time because it actually does a good job. Can’t suggest it more.
I would recommend this to a friend!
Response from DysonBy Dyson Customer Service, March 19, 2026
Hi there, thank you for sharing such wonderful feedback about the Dyson robot Vacuum. We are glad to hear that Dyson is saving your time by doing great work. If you have questions or need support, please reach out on live chat or call, so we can assist you. Your satisfaction is important to us, and we remain committed to helping you get the most from your cleaning solutions.
Written by a customer while visiting Dyson
Customer Rating
5
This is the future!
on March 16, 2026
Posted by: Anonymous
[This review was collected as part of a promotion.] This is the future! I can’t believe the technology, ease of use and how clean it keeps my floors with very little effort on my part.
Set-up: first of all, set up was SUPER easy! I downloaded the Dyson app which walks you through a quick set-up and directions on how to use it (total process took 10 minutes) to start mapping my house, connect to wifi and quickly initiate the first clean.
Cleaning: I was able to set up automatic cleaning sessions custom to the room based on vacuum + washing levels. I activated one cleaning session remotely while I was at the beach and came home to perfectly clean floors! The machine detects what is carpet and what is hard wood floors (I have an even mix of both). It will vacuum in the front component and follow with the mopping roller, leaving minimal water behind. It also self-dires the mopping roller which I found really cool! I was able to map my upstairs and manually place it upstairs without the dock. The device and dock itself is large but I found a perfect spot in my laundry closet so it’s tucked away. Gifted by Dyson for testing purposes and I couldn’t be happier. Absolutely life changing!
I would recommend this to a friend!
Response from DysonBy Dyson Customer Service, March 20, 2026
Hi there, we are so grateful that you shared your positive experience with us. We are delighted to hear that our vacuums are convenient for cleaning the floors. If you have any questions or require assistance, please contact us via live chat or phone. Your satisfaction is very important to us, and we are always available to help you.
Written by a customer while visiting Dyson
Customer Rating
5
Lifesaver robot vacuum
on March 21, 2026
Posted by: Vivian
from KS
Gender:Female
[This review was collected as part of a promotion.] As a busy mom, this robot vacuum has been such a helpful addition to my daily routine. It takes a lot pressure off keeping the floors clean, especially on busy days when I don’t have enough energy after a long day.
It does a great job covering about 90% of my floors. Since it has a circular shape, it can’t fully reach corners or tight spots. Once a week, I still go in and clean those areas manually, but that’s expected. I like how quiet it is. I can let it run without it being disruptive.
It transitions smoothly between different surfaces like hardwood floors, tile, and carpet without any issues. Even in areas where the flooring is slightly raised, it’s able to climb over and continue cleaning without getting stuck. It’s also low profile enough to glide under the footrest of my dining table which makes the whole process feel seamless.
The app is also very intuitive and easy to use. It maps out the house over time, and I noticed it takes a couple of cleaning sessions for it to fully recognize and log all the furniture, but once it does, the navigation gets much better. I can schedule cleaning through the app when I’m away, so I can come home to clean floors without doing anything.
The only thing I haven’t tested yet is the mopping feature since the box doesn’t come with the cleaning solution. I placed an order and I'm still waiting for it to arrive, so I can’t speak on that part just yet.
Highly recommend if you can afford one. It’s been a really convenient, time saving tool that helps me stay on top of everyday cleaning with minimal effort.
Gifted by Dyson.
It does a great job covering about 90% of my floors. Since it has a circular shape, it can’t fully reach corners or tight spots. Once a week, I still go in and clean those areas manually, but that’s expected. I like how quiet it is. I can let it run without it being disruptive.
It transitions smoothly between different surfaces like hardwood floors, tile, and carpet without any issues. Even in areas where the flooring is slightly raised, it’s able to climb over and continue cleaning without getting stuck. It’s also low profile enough to glide under the footrest of my dining table which makes the whole process feel seamless.
The app is also very intuitive and easy to use. It maps out the house over time, and I noticed it takes a couple of cleaning sessions for it to fully recognize and log all the furniture, but once it does, the navigation gets much better. I can schedule cleaning through the app when I’m away, so I can come home to clean floors without doing anything.
The only thing I haven’t tested yet is the mopping feature since the box doesn’t come with the cleaning solution. I placed an order and I'm still waiting for it to arrive, so I can’t speak on that part just yet.
Highly recommend if you can afford one. It’s been a really convenient, time saving tool that helps me stay on top of everyday cleaning with minimal effort.
Gifted by Dyson.
I would recommend this to a friend!
Response from DysonBy Dyson Customer Service, March 22, 2026
Thank you so much for sharing such thoughtful feedback with us. We’re truly glad to hear how well the robot vacuum has been fitting into your routine and how much convenience it’s bringing to your home. It’s wonderful to know that the cleaning performance, navigation, and app features have all been working smoothly for you. We appreciate you taking the time to share your experience, and your input means a lot to us.
Written by a customer while visiting Dyson
Customer Rating
5
10/10!
on March 24, 2026
Posted by: charchar9861
[This review was collected as part of a promotion.] This robot vacuum has changed how I clean my house! It quickly mapped my three bedroom home and went straight to vacuuming. The stand is compact, but the vacuum canister is large enough to not have to empty every day and the water canisters also hold a lot. The app is next level at customization, since you can set it to only vacuum certain areas. My favorite is that you can set a schedule and have it vacuum and then mop areas twice, so glad this was offered by Dyson!
I would recommend this to a friend!
Response from DysonBy Dyson Customer Service, March 26, 2026
Hi! Thanks so much for reaching out and sharing your experience. We’re thrilled to hear you're loving your Dyson robot! It’s wonderful to know it has made your daily cleaning routine easier and worry-free. We are also glad you're enjoying the MyDyson app features and the large bin capacity. If you ever have questions or need a hand, we've always got your back!
Written by a customer while visiting Dyson
Customer Rating
5
Great addition to my household
on March 5, 2026
Posted by: TatiS
from Boston, MA
Gender:Female
[This review was collected as part of a promotion.] I’ve been using the Dyson Spot+Scrub Ai robot vacuum cleaner for a little while now, and honestly it’s been such a helpful addition to my home. What I noticed first is how smart it is. The robot actually recognizes things like toys, cables, and random stuff on the floor, so it moves around them instead of getting stuck. That alone saves me from constantly picking things up before cleaning. One feature I really love is the green light that shows dust and stains you normally wouldn’t see. The first time I used it I was surprised how much it picked up that looked invisible before. It also focuses on tougher spots automatically, which is great for little spills or crumbs. Another thing I appreciate is that it cleans its roller while it’s working, so it’s always using fresh water instead of spreading dirt around. The edges and corners also get cleaned really well, which used to be the hardest places for me to reach. The battery life is great too. It runs for a long time and goes back to recharge on its own when needed. I also like being able to control everything from the app, like choosing vacuum only or vacuum and mop. Overall, it makes everyday cleaning so much easier. Instead of worrying about spills, dust, or crumbs, I can just let the robot handle it and focus on other things. For busy homes, it’s honestly a big help. gifted by dyson
I would recommend this to a friend!
Response from DysonBy Dyson Customer Service, March 5, 2026
Hello, thank you for sharing your thoughtful feedback. We are delighted to hear that the Dyson Spot+Scrub Ai robot vacuum has become such a valuable part of your home. It’s great to know the AI-powered obstacle recognition, green dust illumination, and edge-to-edge cleaning are making a real difference for you, these features are designed to make cleaning smarter, easier, and more thorough. We’re especially pleased that you’ve noticed how the self-cleaning roller and flexible cleaning modes help keep your floors spotless, even in those tricky corners and around common household messes. Providing advanced technology that frees up your time and gives you peace of mind is central to our mission at Dyson. If you ever have any questions or need support, please don’t hesitate to reach out to our chat or voice support team. Thank you again for your valuable feedback and for choosing Dyson.
Written by a customer while visiting Dyson
Customer Rating
5
Smart cleaning with powerful results.
on March 5, 2026
Posted by: Tatiana
from Florida
Gender:Female
[This review was collected as part of a promotion.] Setting up the robot through the MyDyson app was quick and easy, and mapping my home made the cleaning process feel very smart and efficient. I used the machine for both wet and dry cleaning, and it handled everyday messes really well. It moves smoothly around the house and focuses on areas that need extra attention, leaving floors looking clean and refreshed. I also like how convenient it is to start or schedule cleaning directly from the app. Complimentary from Dyson
I would recommend this to a friend!
Response from DysonBy Dyson Customer Service, March 5, 2026
Hello, thank you for sharing your feedback. We’re delighted to hear that setting up the Dyson Spot+Scrub Ai through the MyDyson app was quick and easy, and that you’ve experienced smart and efficient cleaning in your home. It’s great to know the machine is handling both wet and dry messes well, navigating smoothly, and focusing on specific areas for a thorough clean. The ability to start or schedule cleaning directly from the app is designed for convenience, so we’re pleased to hear this feature is making a difference for you. At Dyson, we’re committed to combining intelligent technology with thoughtful design to make cleaning as effortless and effective as possible. Your experience supports our mission, and we truly appreciate you taking the time to share it. Should you have any questions or need support in the future, please don’t hesitate to contact our chat or voice support team. Thank you again for your feedback.
Written by a customer while visiting Dyson