Customer reviews from Samsung US
Samsung - 85 Class LS03HW Series The Frame Pro 4K UHD SamsungVision AI Smart Tizen TV (2026)
Average customer rating
5
(45 Reviews)
Rating breakdown 45 reviews
5 Stars
43
4 Stars
2
3 Stars
0
2 Stars
0
1 Star
0
100%of customers recommend this product.
(
29 out of
29)
Customer Reviews for Samsung - 85 Class LS03HW Series The Frame Pro 4K UHD SamsungVision AI Smart Tizen TV (2026)
Customer Rating
5
Worth the Hype!
on May 26, 2026
Posted by: Simonsaysmama
from San Clemente
[This review was collected as part of a promotion.] I have wanted the Samsung Frame TV for YEARS, and now that we finally have it, I can honestly say it completely lived up to the hype. It instantly changed the entire feel of our living room and somehow manages to be both functional and beautiful at the same time.
The biggest thing for me was wanting a TV that didn’t dominate the room or feel like a giant black box hanging on the wall. This truly looks like framed art. We had it professionally installed so it would sit perfectly flush against the wall, and I’m really glad we did because that clean built-in look makes such a difference. I also added a thin wooden magnetic frame around it, which made it feel even more custom and high-end.
We ended up getting the Pro version, and honestly… GO PRO. The wireless slim box is one of the coolest features. We hid ours inside a nearby cabinet, so there are zero visible cords and no need to fish wires through the walls. It keeps everything looking incredibly sleek and minimal.
The art mode is probably my favorite feature. We did the yearly art subscription, and there are so many beautiful options to choose from. I love changing the artwork depending on the season, mood, or room vibe, and my kids are obsessed with the fact that we can upload family photos too. People genuinely don’t realize it’s a TV at first, which still makes me laugh every time someone notices.
It’s also super smart and easy to use. All the apps are already built in like Netflix, YouTube, Hulu, and we use the multi-view feature constantly. Being able to have a baseball game on one side while someone else watches a show on the other has already become one of our favorite features.
The picture quality is beautiful and super crisp, clear, and bright without looking harsh or overly processed. Sports look amazing on it, movies feel cinematic, and even cartoons somehow look elevated. The matte screen also helps cut down glare during the day, which I love since our living room gets a lot of natural light. I was also surprised by how good the sound quality is. The audio feels full and balanced for such a slim TV, and dialogue comes through really clearly without constantly adjusting the volume.
Also, the tiny remote is weirdly adorable. My kids think it’s the coolest little gadget ever. I just need to AirTag it before it disappears into the couch forever.
I would recommend this to a friend!
Written by a customer while visiting The Insiders
Customer Rating
4
I can't imagine going back to a normal TV now
on May 28, 2026
Posted by: JoshB001
from Titusville
[This review was collected as part of a promotion.] Setup was much more difficult than expected, but now that it's complete, I love the TV!
The setup manual is for multiple models, not just specifically this model. It would have helped to have one diagram that pointed to exactly where the TV controller and the plug for the power cord are.
The remote didn't work with the TV out of the box. I had to do an AI search to pair the remote. Eventually, I found the remote pairing instructions in the TV remote documentation. If it's something a customer will have to do during setup, it should be in the setup document.
Some online videos produced by the manufacturer for setup would have been helpful: a video for setup, one for TV operations, one for art functions, etc.
The Wireless Connect Box connected to the TV easily.
As far as the TV functions go, the picture and sound quality are very good. I assumed I would be buying a soundbar, but don't think I need it! I thought I had heard that the quality of these "Frame" TVs' picture wasn't spectacular, but I think it's very nice!
Onto the "Frame" functionality: The art collection is extensive, but I should probably slow down the rotation time, as I've seen it all within a few days. I decided to spend the money to get the Samsung library of art. It doesn't look like I can make playlists like one would do with music, but I might be able to control what is is shown by putting the pictures in the favorites folder. That should be good enough. I've slowed the rotation time and put a mat on the pictures. I'm having a lot of fun playing with the art.
All-in-all, this is a great TV for my needs; particularly because I wanted a TV that doubles as a piece of art when not being watched.
I would recommend this to a friend!
Written by a customer while visiting The Insiders
Customer Rating
5
great features
on June 1, 2026
Posted by: tglew6
[This review was collected as part of a promotion.] I love all samsung products... That's what I have in my house for appliances and TV
Written by a customer while visiting Samsung US
Customer Rating
5
Great future
on June 1, 2026
Posted by: Gvaliente
from PR
[This review was collected as part of a promotion.] It a great TV. We enjoy it. My family are emotinal with the color of screen.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Resolution
on June 1, 2026
Posted by: Robptry45
[This review was collected as part of a promotion.] The resolution is very good, as well as contrast and brightness
Written by a customer while visiting Samsung US
Customer Rating
5
Great future
on June 1, 2026
Posted by: Steeve
[This review was collected as part of a promotion.] everything is okay everything is okay internet good but a good product good good
Written by a customer while visiting Samsung US
Customer Rating
4
75 Inch Frame TV
on June 5, 2026
Posted by: MMW1983
[This review was collected as part of a promotion.] It is not compatible with the new DirecTv streaming device. Picture quality and sound are fine.
Response from Samsung USBy Samsung Specialist, June 5, 2026
MMW1983,
Thank you for your review. We're pleased to hear you're enjoying the picture and sound quality. Samsung TVs are designed to work with a wide range of HDMI-connected streaming devices, including DIRECTV equipment.
If you're experiencing compatibility concerns, there may be a setup, connection, or device-specific issue that can often be resolved through troubleshooting. Please contact Samsung Support and we'd be happy to help at 1-800-SAMSUNG (8AM – 9PM EST Mon – Fri, 8AM – 6PM Sat – Sun), or reach us via text anytime. You can also visit ‘Support’ on our website for:
• Live Chat
• Manuals, Software, & Warranty Info
~ Samsung Specialist
Thank you for your review. We're pleased to hear you're enjoying the picture and sound quality. Samsung TVs are designed to work with a wide range of HDMI-connected streaming devices, including DIRECTV equipment.
If you're experiencing compatibility concerns, there may be a setup, connection, or device-specific issue that can often be resolved through troubleshooting. Please contact Samsung Support and we'd be happy to help at 1-800-SAMSUNG (8AM – 9PM EST Mon – Fri, 8AM – 6PM Sat – Sun), or reach us via text anytime. You can also visit ‘Support’ on our website for:
• Live Chat
• Manuals, Software, & Warranty Info
~ Samsung Specialist
Written by a customer while visiting Samsung US
Customer Rating
5
Great Picture! Love the Wireless!
on June 5, 2026
Posted by: bigrobstunner1
from Fredericksburg
[This review was collected as part of a promotion.] We put this TV in our kids’ room to replace an older one that had been hanging on the wall for a while, and so far it’s been a really nice upgrade. The main thing my kids love is the Art Mode, they think it’s cool that the TV can look like a picture instead of just being a black screen on the wall, the seasons options are great and they have a 90 day free trial.
My wife was actually worried the overhead light would cause a glare or make it hard to see from certain angles, but that hasn’t been an issue at all. The picture still looks clear from different spots in the room, and the matte screen definitely helps. I also like that the setup looks cleaner than what we had before, especially with the slim wall mount and not having a bunch of cords showing. Streaming and switching around between apps has been easy, which matters because the kids are the ones using it most of the time. It fits the room really well and feels more like part of the space instead of just another TV stuck on the wall.
I would recommend this to a friend!
Written by a customer while visiting The Insiders