Customer reviews from Samsung US
Samsung - 75 Class U8000H Series Crystal UHD 4K Smart Tizen TV (2026)
Average customer rating
4.8
(154 Reviews)
Rating breakdown 154 reviews
5 Stars
128
4 Stars
20
3 Stars
3
2 Stars
2
1 Star
1
99%of customers recommend this product.
(
87 out of
88)
Customer Reviews for Samsung - 75 Class U8000H Series Crystal UHD 4K Smart Tizen TV (2026)
Customer Rating
5
Man cave perfecto...
on June 11, 2026
Posted by: Legit
[This review was collected as part of a promotion.] The box of vision is awesome and takes man cave equipment to another level the colors and clarity is great...
Written by a customer while visiting Samsung US
Customer Rating
5
Updated 2010 tv
on June 20, 2026
Posted by: Believer
from Missouri
Quite a change in picture quality and depth. Picture looks more realistic.
Features
5
Performance
5
Design
4
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Just poor instructions
on May 21, 2026
Posted by: Royal
[This review was collected as part of a promotion.] The view is great. The remote is hard to figure out. And I still don’t know how to put the sleep timer on. You need better instructions.
Response from Samsung USBy Samsung Advisor, May 21, 2026
Hi Royal,
Thank you for your purchase and for reaching out to us.
To access the Sleep Timer, go to Settings > All Settings > General & Privacy > Power and Energy Saving > Sleep Timer.
To help you get the most from your TV, you can download the full e-Manual and more by visiting Samsung’s website then navigating to: Support > Manual & Software > TVs & Home Theater. From there, you can search for and select your U8000H TV model to view or download the available guides.
The e-Manual and Remote Control Guide are also conveniently built into your TV: Settings > Support > Tips and User Guides
If you need additional help, please contact Samsung Support at 1-800-SAMSUNG, 8AM – 12AM EST, 7 days a week. LiveChat agents are also available through the ‘Support’ link on our website.
~ Samsung Advisor
Thank you for your purchase and for reaching out to us.
To access the Sleep Timer, go to Settings > All Settings > General & Privacy > Power and Energy Saving > Sleep Timer.
To help you get the most from your TV, you can download the full e-Manual and more by visiting Samsung’s website then navigating to: Support > Manual & Software > TVs & Home Theater. From there, you can search for and select your U8000H TV model to view or download the available guides.
The e-Manual and Remote Control Guide are also conveniently built into your TV: Settings > Support > Tips and User Guides
If you need additional help, please contact Samsung Support at 1-800-SAMSUNG, 8AM – 12AM EST, 7 days a week. LiveChat agents are also available through the ‘Support’ link on our website.
~ Samsung Advisor
Written by a customer while visiting Samsung US
Customer Rating
2
Not an easy setup
on May 24, 2026
Posted by: Golfer1
Picture quality is OK nothing special but the setup is terrible.
Response from Samsung USBy Samsung Advisor, May 25, 2026
Hi Golfer1,
Thanks for reaching out and sharing your experience. To help you learn your way around all the features of your TV, you can find helpful guides – including the full e-Manual – on our website. Just head to Samsung.com and navigate to: Support > Manual & Software > TVs & Home Theater. From there, you can search for and select your U8000H TV model to download the guides you’d like.
You’ll also find these resources built right into your TV under: Settings > Support > Tips and User Guides
If you need more help, Samsung is here for you. Please call us at 1-800-SAMSUNG, (8AM – 9PM EST Mon – Fri, 8AM – 6PM Sat – Sun). Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~Samsung Advisor
Thanks for reaching out and sharing your experience. To help you learn your way around all the features of your TV, you can find helpful guides – including the full e-Manual – on our website. Just head to Samsung.com and navigate to: Support > Manual & Software > TVs & Home Theater. From there, you can search for and select your U8000H TV model to download the guides you’d like.
You’ll also find these resources built right into your TV under: Settings > Support > Tips and User Guides
If you need more help, Samsung is here for you. Please call us at 1-800-SAMSUNG, (8AM – 9PM EST Mon – Fri, 8AM – 6PM Sat – Sun). Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~Samsung Advisor
Written by a customer while visiting Samsung US
Customer Rating
1
Terrible setup nd impossible to watch the programs
on June 8, 2026
Posted by: Unhappy
[This review was collected as part of a promotion.] Well I cannot tell is this Review started OK I can see something printed The actual TV with its brightness and color and resolution seems fine however set up was pretty difficult and once I once I had the TV turned on The remote Didn't work in any reasonable fashion It Let me watch only a few programs not a whole list of things from my cable channel just things that apparently Samsung wanted me to watch and that is totally unreasonable I have Programs I like to watch typically and they weren't included in In your list of things on On The TV I can't imagine how You thought that should work Who would wanna be limited to just a few TV programs you recommended I can't imagine anybody It was it was the worst set up I could ever ever imagined it took hours and it wouldn't let me watch the program so I wanted it wouldn't let me see a list of what was on my TV on the cable channels I am Incredibly disappointed With your startup and procedures And don't use your remote For anything as I figured out a different way to Reach channel I'm interested in I could not possibly recommend A Samsung product To anyone That should cover it Terrible setup And horrendous Procedure for using the TV
Features
1
Performance
3
Design
1
Value
1
Response from Samsung USBy Samsung Advisor, June 8, 2026
Hi Unhappy,
Thank you for reaching out to us. If your TV isn’t finding a signal or channels are missing when connected to your cable box, please try the following steps:
1. First, make sure the external device (such as a cable box or antenna) is securely connected to your TV and powered on.
2. On your remote, press the left directional button to access the Connected Devices menu, then navigate to Sources to switch between input sources and confirm your TV is on the correct one.
3. If you're using a set-top box or cable box, double-check the broadcast signal or the network connection to that external device, as signal issues may be coming from the source itself.
If the issue continues or you need additional help with input settings or channel scanning, please don’t hesitate to reach out to Samsung Support at 1-800-SAMSUNG (8AM – 9PM EST Mon – Fri, 8AM – 6PM Sat – Sun). Our LiveChat agents are also available at the ‘Support’ link on our website.
~ Samsung Advisor
Thank you for reaching out to us. If your TV isn’t finding a signal or channels are missing when connected to your cable box, please try the following steps:
1. First, make sure the external device (such as a cable box or antenna) is securely connected to your TV and powered on.
2. On your remote, press the left directional button to access the Connected Devices menu, then navigate to Sources to switch between input sources and confirm your TV is on the correct one.
3. If you're using a set-top box or cable box, double-check the broadcast signal or the network connection to that external device, as signal issues may be coming from the source itself.
If the issue continues or you need additional help with input settings or channel scanning, please don’t hesitate to reach out to Samsung Support at 1-800-SAMSUNG (8AM – 9PM EST Mon – Fri, 8AM – 6PM Sat – Sun). Our LiveChat agents are also available at the ‘Support’ link on our website.
~ Samsung Advisor
Written by a customer while visiting Samsung US
Customer Rating
5
Good price
on April 20, 2026
Posted by: Kelley
from Houston
[This review was collected as part of a promotion.] Good TV for the price. Good for spare room around house.
I would recommend this to a friend!
Features
4
Performance
4
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Great features
on April 20, 2026
Posted by: Hassan
[This review was collected as part of a promotion.] great product excellent quality resolution brightness and contrast excellent quality.
Written by a customer while visiting Samsung US
Customer Rating
5
Very well made
on April 20, 2026
Posted by: Y2go
[This review was collected as part of a promotion.] Very easy to use, understand the concept of the concept
Written by a customer while visiting Samsung US