Customer reviews from Samsung US
Samsung - 75 Class U8000H Series Crystal UHD 4K Smart Tizen TV (2026)
Average customer rating
4.6
(592 Reviews)
Rating breakdown 592 reviews
5 Stars
441
4 Stars
96
3 Stars
25
2 Stars
19
1 Star
11
91%of customers recommend this product.
(
315 out of
345)
Customer Reviews for Samsung - 75 Class U8000H Series Crystal UHD 4K Smart Tizen TV (2026)
Customer Rating
5
Best brand of TV on the market
on August 27, 2026
Posted by: CurtB83
from Baxley, GA
my Samsung 43 inch UHD Crystal TV it's very responsive is one of the quickest TVs I've had yet contrast excellent the brightness of the TV Vivid and perfect the color is great the browsing speed while on the internet the browsing speed while on the Internet is fast. I highly recommend the Samsung TV to anybody. best value for your money six stars out of five
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Good TV, Great Price
on August 27, 2026
Posted by: Michelle
I am enjoying my new television. It is clear and the sound is great. Easy to use. I do like the Samsung channels. It is the same as the ones in a different state where I lived, so I didn't have to re-learn all of my favorite channels.
Written by a customer while visiting Samsung US
Customer Rating
5
Performing well
on August 26, 2026
Posted by: Mike
TV is performing well so far. This TV was a replacement for a TV that failed 12 days after purchase; our fingers are crossed that the TV holds up.
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome TV
on August 26, 2026
Posted by: Lorraine
This smart tv has so far been a great experience. Sound, picture, color is amazing. It responds quickly and has so many great time savers. Highly recommend.
Written by a customer while visiting Samsung US
Customer Rating
4
Outstanding piece of Equipment
on August 25, 2026
Posted by: Soy barista
from Greenville S,C
[This review was collected as part of a promotion.] My 65 Inch Class Crystal UHD U8000H 4K Smart TV (2026) is outstanding Games are always available YouTube is always working News just pick your possion Movies and TV Shows at a click of button
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Picture quality on TV is good
on August 25, 2026
Posted by: Judkins
from Harriman Tennessee
In the middle of gaming on ps5 it just goes black multiple times. But overall quality its decent and that the only complaint that I have.
No, I would not recommend this to a friend.
Features
5
Performance
2
Design
5
Value
3
Response from Samsung USBy Samsung Advisor, August 25, 2026
Hi Judkins,
Thanks for sharing your experience with your screen displaying a black screen and “No Signal” message. This typically indicates a connection or source issue. Let’s walk through a few steps to help get things working again.
1. Check Source & Connections
• Confirm the source: Use the remote to make sure the TV is set to the correct input. Go to:
Home > Left directional key > Connected Devices > Sources
• Verify connections: Ensure all external devices (like a cable box or Blu-ray player) are powered on and securely connected via HDMI. Try switching to a different HDMI port or using another cable to rule out a faulty connection. For best results, we recommend using a High Speed HDMI cable with Ethernet (HEAC) – this helps support 4K video and audio from most modern external devices.
• Power cycle the TV: Unplug it from the wall for at least 60 seconds, then plug it back in.
2. Update Your TV Software: Make sure your TV is running the latest firmware: Home > Left directional key > Settings > Support > Software Update
3. Signal & Broadcast Checks (Especially important if you're using a cable box or antenna)
• Check signal strength: Home > Left directional key > Settings > Support > Device Care > Self Diagnosis > Broadcast Signal
• Run Auto Program: Home > Left directional key > Settings > All Settings > General & Privacy > Broadcasting > Auto Program
4. Advanced Troubleshooting
• HDMI Test: Home > Left directional key > Settings > Support > Device Care > Self Diagnosis > HDMI Test
• Try a different device: Connect another external device to the same HDMI port to see if the issue persists.
• Check the power source: Make sure the TV is plugged into a working outlet. If using a surge protector, try plugging directly into the wall.
• Factory reset (if needed): As a last resort, reset the TV to default settings. (Note: this will erase your preferences.)
If you’ve tried all the above and still see “No Signal,” please reach out to Samsung Support further assistance at 1‑800‑SAMSUNG (8AM – 9PM EST Mon – Fri, 8AM – 6PM Sat – Sun). You can also visit the Samsung website and click on ‘Support’ for:
• Live Chat
• Manuals, Software, & Warranty Info
• Creating a Service ticket
~ Samsung Advisor
Thanks for sharing your experience with your screen displaying a black screen and “No Signal” message. This typically indicates a connection or source issue. Let’s walk through a few steps to help get things working again.
1. Check Source & Connections
• Confirm the source: Use the remote to make sure the TV is set to the correct input. Go to:
Home > Left directional key > Connected Devices > Sources
• Verify connections: Ensure all external devices (like a cable box or Blu-ray player) are powered on and securely connected via HDMI. Try switching to a different HDMI port or using another cable to rule out a faulty connection. For best results, we recommend using a High Speed HDMI cable with Ethernet (HEAC) – this helps support 4K video and audio from most modern external devices.
• Power cycle the TV: Unplug it from the wall for at least 60 seconds, then plug it back in.
2. Update Your TV Software: Make sure your TV is running the latest firmware: Home > Left directional key > Settings > Support > Software Update
3. Signal & Broadcast Checks (Especially important if you're using a cable box or antenna)
• Check signal strength: Home > Left directional key > Settings > Support > Device Care > Self Diagnosis > Broadcast Signal
• Run Auto Program: Home > Left directional key > Settings > All Settings > General & Privacy > Broadcasting > Auto Program
4. Advanced Troubleshooting
• HDMI Test: Home > Left directional key > Settings > Support > Device Care > Self Diagnosis > HDMI Test
• Try a different device: Connect another external device to the same HDMI port to see if the issue persists.
• Check the power source: Make sure the TV is plugged into a working outlet. If using a surge protector, try plugging directly into the wall.
• Factory reset (if needed): As a last resort, reset the TV to default settings. (Note: this will erase your preferences.)
If you’ve tried all the above and still see “No Signal,” please reach out to Samsung Support further assistance at 1‑800‑SAMSUNG (8AM – 9PM EST Mon – Fri, 8AM – 6PM Sat – Sun). You can also visit the Samsung website and click on ‘Support’ for:
• Live Chat
• Manuals, Software, & Warranty Info
• Creating a Service ticket
~ Samsung Advisor
Written by a customer while visiting Samsung US
Customer Rating
5
Hate the remote, you emailed me how fix problem :)
on August 24, 2026
Posted by: Kodiakvic
Hate the remote and how tiresome it is to go thru the guide and all the talking it does. .You emailed me how to stop that, and I now LOVE EVERYTHING about this tv.
Response from Samsung USBy Samsung Advisor, August 21, 2026
Hi Kodiakvic,
Thank you for sharing your concerns. If your TV is announcing everything you do, the Voice Guide feature is likely turned on. This is an accessibility function designed to assist users who are visually impaired, and it may have been activated accidentally by holding down the Volume button on your remote.
To turn off Voice Guide, go to: Home > left directional key > Settings > All Settings > General & Privacy > Accessibility > Voice Guide Settings > Voice Guide = OFF
If there's anything else we can assist with, please don't hesitate to contact us at 1-800-SAMSUNG (8AM – 9PM EST Mon – Fri, 8AM – 6PM Sat – Sun). LiveChat agents are also available through the ‘Support’ link on our website.
~ Samsung Advisor
Thank you for sharing your concerns. If your TV is announcing everything you do, the Voice Guide feature is likely turned on. This is an accessibility function designed to assist users who are visually impaired, and it may have been activated accidentally by holding down the Volume button on your remote.
To turn off Voice Guide, go to: Home > left directional key > Settings > All Settings > General & Privacy > Accessibility > Voice Guide Settings > Voice Guide = OFF
If there's anything else we can assist with, please don't hesitate to contact us at 1-800-SAMSUNG (8AM – 9PM EST Mon – Fri, 8AM – 6PM Sat – Sun). LiveChat agents are also available through the ‘Support’ link on our website.
~ Samsung Advisor
Written by a customer while visiting Samsung US
Customer Rating
5
Great Smart TV.
on August 24, 2026
Posted by: Luv2Shop
from Clintwood, Virginia
I love my new tv. It has an amazing picture quality on it, and the sound is ok too. I love the sleep button feature that is on it!!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US