Customer reviews from Samsung US
Samsung - 75 Class U8000H Series Crystal UHD 4K Smart Tizen TV (2026)
Average customer rating
4.6
(592 Reviews)
Rating breakdown 592 reviews
5 Stars
441
4 Stars
96
3 Stars
25
2 Stars
19
1 Star
11
91%of customers recommend this product.
(
315 out of
345)
Customer Reviews for Samsung - 75 Class U8000H Series Crystal UHD 4K Smart Tizen TV (2026)
Customer Rating
5
Best tv for the price
on August 5, 2026
Posted by: Tv guru
By far the best tv for the price. The picture is beautiful and the set up was easy
Written by a customer while visiting Samsung US
Customer Rating
2
Would not recommend
on August 5, 2026
Posted by: STEPHO915
[This review was collected as part of a promotion.] Really wanted to love this TV however, after only had it for a few weeks, I have to give it a low rating. It has a lot of lag time, especially when turning it on it freezes often I have to turn it back on and off a lot of glitches. I would not recommend this television.
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
3
Value
1
Response from Samsung USBy Samsung Advisor, August 5, 2026
Hi STEPHO915,
We appreciate your feedback regarding your U8000H TV’s performance. If you're experiencing slow apps, freezing, or lag in general response time, try the following steps:
1. Check for firmware updates – Keeping your TV up to date can resolve many performance issues: Home > left directional key > Settings > Support > Software Update > Update Now
2. Run Device Care – This tool checks system memory, frees up cached data, and closes background apps that could be slowing things down: Home > left directional key > Settings > Support > Device Care > Start Device Care
3. Cold boot your TV – With the TV powered on, press and hold the Power button on your remote for 5+ seconds until the TV restarts. This helps refresh the system.
If you're still noticing performance issues after these steps, please contact Samsung Support at 1-800-SAMSUNG (8AM – 9PM EST Mon – Fri, 8AM – 6PM Sat – Sun). You can also connect with a LiveChat agent via the ‘Support’ link on our website.
~Samsung Advisor
We appreciate your feedback regarding your U8000H TV’s performance. If you're experiencing slow apps, freezing, or lag in general response time, try the following steps:
1. Check for firmware updates – Keeping your TV up to date can resolve many performance issues: Home > left directional key > Settings > Support > Software Update > Update Now
2. Run Device Care – This tool checks system memory, frees up cached data, and closes background apps that could be slowing things down: Home > left directional key > Settings > Support > Device Care > Start Device Care
3. Cold boot your TV – With the TV powered on, press and hold the Power button on your remote for 5+ seconds until the TV restarts. This helps refresh the system.
If you're still noticing performance issues after these steps, please contact Samsung Support at 1-800-SAMSUNG (8AM – 9PM EST Mon – Fri, 8AM – 6PM Sat – Sun). You can also connect with a LiveChat agent via the ‘Support’ link on our website.
~Samsung Advisor
Written by a customer while visiting Samsung US
Customer Rating
4
4k tv
on August 5, 2026
Posted by: Denine
This is a nice tv. The picture is great. It doesn’t have enough connection opportunities for us. We create and play a lot of material. Can’t even connect our sound system. Didn’t even look when we bought it because in the past they have many ports. We will figure out a way around it but it was disappointing. I believe it is because most people stream? Who knows. Otherwise good.
I would recommend this to a friend!
Features
5
Performance
5
Design
3
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great TV
on August 5, 2026
Posted by: Racey
from Florida
[This review was collected as part of a promotion.] Great TV at amazing price . Highly recommend this product.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Perfect for our relaxation creative space!
on August 5, 2026
Posted by: Penelope
Love this Smart TV! Needed an upgrade from an old smart tv to a dependable one for our combo bedroom art studio space and this Samsung is the best! Easy to setup. Easy to get our streaming apps dowloaded. We are in our 70's and it can be scarey upgrading, but this was painless and very successful!
Written by a customer while visiting Samsung US
Customer Rating
4
Love the tv
on August 5, 2026
Posted by: Bart
Only criticism is sound could be better but otherwise extremely happy wirh product
I would recommend this to a friend!
Features
5
Performance
4
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Nice tv, poor technical and app support
on August 5, 2026
Posted by: JoeSr
from Hickory Hills, IL
[This review was collected as part of a promotion.] Very nice tv for the price. Display is very good, sound is good. The issue I have is apps. This is my 4th Samsung tv. I have to install and use CHSN for three local sports teams. I have no issues on my other tvs, installed and works. Not this TV, UN55U8000HFXZA. I have contacted support several times and was told I have to wait for their app database to update for this app on this model. It's been over 6 months! Very disappointed with Samsung not having this available.
I would recommend this to a friend!
Features
2
Performance
3
Design
4
Value
4
Response from Samsung USBy Samsung Advisor, August 5, 2026
Hi JoeSr,
Thank you for reaching out to us. The CHSN app should be available for download in our built-in app store. To ensure your content is up to date, go to Settings> Support> Software Update.
Next, to find the CHSN app follow the below instructions:
Searching for & Installing Apps
1. From the Home screen, press up on the remote’s directional pad.
2. Navigate to and select Search.
3. Using the search bar, enter the content or app you’d like to find.
4. Navigate to and select the app you’d like to install, then select Install.
Note: Previously installed apps can be accessed on the Settings screen.
Adding & Managing Apps on Home Screen
1. Go to App Settings (these can be found at the bottom of the Apps screen) and select the app you want to move. The following options will be available:
a. Add to Home: Move the app to your desired location on the Home screen.
b. Delete: Delete app.
c. Lock/Unlock: Lock the app with a PIN so only you can use it. When the app is selected again, you will be prompted to enter the PIN to unlock it.
d. Reinstall: Reinstall the app.
e. View Details: View the app’s information and details.
If you need more help with app management, please don’t hesitate to reach Samsung Support at 1-800-SAMSUNG (8AM – 9PM EST Mon – Fri, 8AM – 6PM Sat – Sun). LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Advisor
Thank you for reaching out to us. The CHSN app should be available for download in our built-in app store. To ensure your content is up to date, go to Settings> Support> Software Update.
Next, to find the CHSN app follow the below instructions:
Searching for & Installing Apps
1. From the Home screen, press up on the remote’s directional pad.
2. Navigate to and select Search.
3. Using the search bar, enter the content or app you’d like to find.
4. Navigate to and select the app you’d like to install, then select Install.
Note: Previously installed apps can be accessed on the Settings screen.
Adding & Managing Apps on Home Screen
1. Go to App Settings (these can be found at the bottom of the Apps screen) and select the app you want to move. The following options will be available:
a. Add to Home: Move the app to your desired location on the Home screen.
b. Delete: Delete app.
c. Lock/Unlock: Lock the app with a PIN so only you can use it. When the app is selected again, you will be prompted to enter the PIN to unlock it.
d. Reinstall: Reinstall the app.
e. View Details: View the app’s information and details.
If you need more help with app management, please don’t hesitate to reach Samsung Support at 1-800-SAMSUNG (8AM – 9PM EST Mon – Fri, 8AM – 6PM Sat – Sun). LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Advisor
Written by a customer while visiting Samsung US
Customer Rating
5
Picture perfect
on August 5, 2026
Posted by: Jake
from Ludinhton MI
This brand was recommended by my brother. He has a Samsung for 11 flawless yrs. The price was good and my research proved helpful. The remote is small and am not used to it yet but the sound and picture are excellent.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US