Customer reviews from Samsung US
Samsung - 75 Class U8000H Series Crystal UHD 4K Smart Tizen TV (2026)
Average customer rating
4.6
(592 Reviews)
Rating breakdown 592 reviews
5 Stars
441
4 Stars
96
3 Stars
25
2 Stars
19
1 Star
11
91%of customers recommend this product.
(
315 out of
345)
Customer Reviews for Samsung - 75 Class U8000H Series Crystal UHD 4K Smart Tizen TV (2026)
Customer Rating
5
Nice tv
on August 5, 2026
Posted by: Lake
from Georgia
It was a little complicated to set up but after it was set up it was very nice.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung TV
on August 5, 2026
Posted by: SMTV
This is a great TV! We have 3 Samsung TVs and 2 exactly like this one. It is user friendly and has a great picture and sound.
Written by a customer while visiting Samsung US
Customer Rating
4
TERRIBLE REMOTE
on August 5, 2026
Posted by: CHRISTY
Smallest remote in the world!!!!! TERRIBLE!!! NEEDS VOICE CONTROL AND BACKLIGHTS
Written by a customer while visiting Samsung US
Customer Rating
5
30 years of Samsung TVs
on August 5, 2026
Posted by: BKWs
I have been buying samsung tv’s for the past 30 years and believe they are the best for picture quality, function and reliability! Ive had 42 inch up to 82 inch Samsung tv’s and they’re all great!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
No voice interaction with remote....
on August 5, 2026
Posted by: James
from Oshkosh wi.
Very disappointed, can't talk to remote. My 5 and 7 year grandkids can tell my other 3 Samsungs what they want. I can tell what channel I want.
Would of never bought if I knew this...
Would of never bought if I knew this...
No, I would not recommend this to a friend.
Features
3
Performance
5
Design
3
Value
4
Response from Samsung USBy Samsung Advisor, August 5, 2026
Hi James,
Thank you for sharing your review. Your TV Works With Alexa, meaning you’ll need to connect a standalone Alexa device such as an Echo speaker, to control compatible smart home devices and some experiences on your TV. Here are the steps:
1. Download both the Amazon Alexa and Samsung SmartThings apps, if you don't already have them. Both are available for iOS or Android devices.
2. Make sure your Alexa device and TV are both connected to the same Wi-Fi network.
3. Your TV must be enabled within the SmartThings app. If not, make sure you are signed in with your Samsung account on the TV: Settings > All Settings > Samsung Account
4. Log in to the SmartThings app with the same Samsung account. Tap Devices, and if your TV isn’t already shown, tap + to add it to the app.
5. In the Alexa app, enable the SmartThings skill and sign into your Samsung account. This will automatically connect your Samsung TV to Alexa and let you use voice commands to control your television.
If you need more help, we’re here. Give us a call at 1-800-SAMSUNG (8AM – 9PM EST Mon – Fri, 8AM – 6PM Sat – Sun). You can also connect with a LiveChat agent through the Support link on our website.
~ Samsung Advisor
Thank you for sharing your review. Your TV Works With Alexa, meaning you’ll need to connect a standalone Alexa device such as an Echo speaker, to control compatible smart home devices and some experiences on your TV. Here are the steps:
1. Download both the Amazon Alexa and Samsung SmartThings apps, if you don't already have them. Both are available for iOS or Android devices.
2. Make sure your Alexa device and TV are both connected to the same Wi-Fi network.
3. Your TV must be enabled within the SmartThings app. If not, make sure you are signed in with your Samsung account on the TV: Settings > All Settings > Samsung Account
4. Log in to the SmartThings app with the same Samsung account. Tap Devices, and if your TV isn’t already shown, tap + to add it to the app.
5. In the Alexa app, enable the SmartThings skill and sign into your Samsung account. This will automatically connect your Samsung TV to Alexa and let you use voice commands to control your television.
If you need more help, we’re here. Give us a call at 1-800-SAMSUNG (8AM – 9PM EST Mon – Fri, 8AM – 6PM Sat – Sun). You can also connect with a LiveChat agent through the Support link on our website.
~ Samsung Advisor
Written by a customer while visiting Samsung US
Customer Rating
5
Great picture for watching sports
on August 5, 2026
Posted by: Dreday
I really enjoy this Samsung TV. I ostly watch sports and enjoy the picture of my sporting events that i watch on this TV VERSUS OTHERS IN MY HOME.
Written by a customer while visiting Samsung US
Customer Rating
3
A little disappointed
on August 5, 2026
Posted by: Dbibby
[This review was collected as part of a promotion.] I do not like your remote control. Do not like the idea of only going up or down, side to side. I understand the reason for some of it. But why not have numbers as well so we don’t have to keep scrolling? I don’t like that at all.
Response from Samsung USBy Samsung Advisor, August 5, 2026
Hi Dbibby,
We appreciate your thoughts on the U8000H TV’s remote. While it may appear minimal at first glance, many of the buttons are designed with dual or long-press functions to help reduce clutter without sacrificing functionality.
For example:
• Volume rocker: Push UP/DOWN to adjust volume; press and release quickly to MUTE.
• Long-press Volume button: Hold for more than 1 second to access Accessibility Shortcuts.
• RETURN button: Press to go back to the previous screen or menu; when watching TV, it takes you back to the previous channel.
These combined functions help create a cleaner design while keeping everything you need just a button away. If you ever need help with your remote or want to learn more shortcuts, we’re here to assist. You can reach us at 1-800-SAMSUNG (8AM – 9PM EST Mon – Fri, 8AM – 6PM Sat – Sun). LiveChat is also available via the ‘Support’ link on our website.
~ Samsung Advisor
We appreciate your thoughts on the U8000H TV’s remote. While it may appear minimal at first glance, many of the buttons are designed with dual or long-press functions to help reduce clutter without sacrificing functionality.
For example:
• Volume rocker: Push UP/DOWN to adjust volume; press and release quickly to MUTE.
• Long-press Volume button: Hold for more than 1 second to access Accessibility Shortcuts.
• RETURN button: Press to go back to the previous screen or menu; when watching TV, it takes you back to the previous channel.
These combined functions help create a cleaner design while keeping everything you need just a button away. If you ever need help with your remote or want to learn more shortcuts, we’re here to assist. You can reach us at 1-800-SAMSUNG (8AM – 9PM EST Mon – Fri, 8AM – 6PM Sat – Sun). LiveChat is also available via the ‘Support’ link on our website.
~ Samsung Advisor
Written by a customer while visiting Samsung US
Customer Rating
5
Camper tv upgrade.
on August 5, 2026
Posted by: JP S
from East TN
We bought the tv as an upgrade for our rv. It works better than I expected. Clear picture, more channels and plenty of sound volume. We are well pleased with the purchase.
Written by a customer while visiting Samsung US