Customer reviews from Samsung US
Samsung - 75 Class U8000H Series Crystal UHD 4K Smart Tizen TV (2026)
Average customer rating
4.6
(592 Reviews)
Rating breakdown 592 reviews
5 Stars
441
4 Stars
96
3 Stars
25
2 Stars
19
1 Star
11
91%of customers recommend this product.
(
315 out of
345)
Customer Reviews for Samsung - 75 Class U8000H Series Crystal UHD 4K Smart Tizen TV (2026)
Customer Rating
5
Bright, sharp images!
on August 20, 2026
Posted by: Udnana
from Upper Darby PA
I love the clarity and sharpness of the picture I get with my new tv. It makes me realize what I was missing before. Images look so much more lifelike.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
upscaling
on August 20, 2026
Posted by: Barakzai
use the tv with hdmi over component works great good clean picture.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Picture dark
on August 20, 2026
Posted by: Grampy
from Woburn,ma
Having a problem getting the picture adjusted. Picture is dark and cannot get it corrected
No, I would not recommend this to a friend.
Response from Samsung USBy Samsung Advisor, August 20, 2026
Hi Grampy,
We’re sorry to hear you’re not fully satisfied with the picture quality on your Samsung U8000H TV. If the image appears too dark, we suggest disabling certain energy-saving features, which can automatically adjust brightness and affect how the screen looks.
Go to: Settings > All Settings > General & Privacy > Power and Energy Saving, then turn off Brightness Optimization, Energy Saving Solution, Motion Lighting, and/or Contrast Enhancer.
You can also adjust the Picture Mode to better suit your environment: Settings > All Settings > Picture > Picture Mode
• Standard – Default mode for general viewing
• Dynamic – Brighter and clearer, ideal for well-lit rooms
• Movie – Best for dark room viewing
• Eco – Energy-saving mode
• Filmmaker Mode – Preserves content as intended by creators
To fine-tune brightness, go to: Home > left directional key > Settings > All Settings > Picture > Expert Settings, then adjust the Brightness level (0–50) to your preference.
Lastly, please make sure your TV is running the latest firmware: Home > Home > left directional key > Settings > Support > Software Update > Update Now
We hope these tips help improve your viewing experience. If you need further support, feel free to contact us at 1-800-SAMSUNG (8AM – 9PM EST Mon – Fri, 8AM – 6PM Sat – Sun). LiveChat is also available via the ‘Support’ link on our website.
~ Samsung Advisor
We’re sorry to hear you’re not fully satisfied with the picture quality on your Samsung U8000H TV. If the image appears too dark, we suggest disabling certain energy-saving features, which can automatically adjust brightness and affect how the screen looks.
Go to: Settings > All Settings > General & Privacy > Power and Energy Saving, then turn off Brightness Optimization, Energy Saving Solution, Motion Lighting, and/or Contrast Enhancer.
You can also adjust the Picture Mode to better suit your environment: Settings > All Settings > Picture > Picture Mode
• Standard – Default mode for general viewing
• Dynamic – Brighter and clearer, ideal for well-lit rooms
• Movie – Best for dark room viewing
• Eco – Energy-saving mode
• Filmmaker Mode – Preserves content as intended by creators
To fine-tune brightness, go to: Home > left directional key > Settings > All Settings > Picture > Expert Settings, then adjust the Brightness level (0–50) to your preference.
Lastly, please make sure your TV is running the latest firmware: Home > Home > left directional key > Settings > Support > Software Update > Update Now
We hope these tips help improve your viewing experience. If you need further support, feel free to contact us at 1-800-SAMSUNG (8AM – 9PM EST Mon – Fri, 8AM – 6PM Sat – Sun). LiveChat is also available via the ‘Support’ link on our website.
~ Samsung Advisor
Written by a customer while visiting Samsung US
Customer Rating
5
All around excellent TV
on August 20, 2026
Posted by: Fred
from Chicago
I love the brightness of the TV. The ease of using the remote and its responsiveness makes this a great TV for movies, gaming and sports alike! I may never leave my couch again!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
It has no features a cheaper model of another bran
on August 20, 2026
Posted by: Greg
from Georgia
I has no voice control. Even the cheapest have voice control. The remote is highly misconfigured.
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy Samsung Advisor, August 20, 2026
Hi Greg,
Thank you for sharing your review. Your TV Works With Alexa, meaning you’ll need to connect a standalone Alexa device such as an Echo speaker, to control compatible smart home devices and some experiences on your TV. Here are the steps:
1. Download both the Amazon Alexa and Samsung SmartThings apps, if you don't already have them. Both are available for iOS or Android devices.
2. Make sure your Alexa device and TV are both connected to the same Wi-Fi network.
3. Your TV must be enabled within the SmartThings app. If not, make sure you are signed in with your Samsung account on the TV: Settings > All Settings > Samsung Account
4. Log in to the SmartThings app with the same Samsung account. Tap Devices, and if your TV isn’t already shown, tap + to add it to the app.
5. In the Alexa app, enable the SmartThings skill and sign into your Samsung account. This will automatically connect your Samsung TV to Alexa and let you use voice commands to control your television.
If you need more help, we’re here. Give us a call at 1-800-SAMSUNG (8AM – 9PM EST Mon – Fri, 8AM – 6PM Sat – Sun). You can also connect with a LiveChat agent through the Support link on our website.
~ Samsung Advisor
Thank you for sharing your review. Your TV Works With Alexa, meaning you’ll need to connect a standalone Alexa device such as an Echo speaker, to control compatible smart home devices and some experiences on your TV. Here are the steps:
1. Download both the Amazon Alexa and Samsung SmartThings apps, if you don't already have them. Both are available for iOS or Android devices.
2. Make sure your Alexa device and TV are both connected to the same Wi-Fi network.
3. Your TV must be enabled within the SmartThings app. If not, make sure you are signed in with your Samsung account on the TV: Settings > All Settings > Samsung Account
4. Log in to the SmartThings app with the same Samsung account. Tap Devices, and if your TV isn’t already shown, tap + to add it to the app.
5. In the Alexa app, enable the SmartThings skill and sign into your Samsung account. This will automatically connect your Samsung TV to Alexa and let you use voice commands to control your television.
If you need more help, we’re here. Give us a call at 1-800-SAMSUNG (8AM – 9PM EST Mon – Fri, 8AM – 6PM Sat – Sun). You can also connect with a LiveChat agent through the Support link on our website.
~ Samsung Advisor
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung Quality never misses!!
on August 20, 2026
Posted by: Jovarias
[This review was collected as part of a promotion.] Bought 2 of these TVs for my daughters and I was impressed at the quality that Samsung always delivers. The picture is bright with clear contrast and uniform in all ite applications. The 4k upscaling makes a big difference in regular pictures. The tv responds very well when switching modes or apps. Plus smart things makes it even easier to use with or without a remote in my smart home.
Written by a customer while visiting Samsung US
Customer Rating
5
Quality picture
on August 20, 2026
Posted by: Bart
from North Dakota
Best TV I've ever bought-previously had Sony and LG products
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great
on August 20, 2026
Posted by: Karen L Kent
[This review was collected as part of a promotion.] Helpful on the phone and the reviews! I would recommend this TV to my friends and family!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US