Customer reviews from frigidaire.com
Frigidaire - Gallery 30 in. wide 5 burners 5.1 Cu. Ft. Freestanding Gas Total Convection Range with Self Cleaning - Black Stainless Steel
Average customer rating
4.8
(1,141 Reviews)
Rating breakdown 1,141 reviews
5 Stars
945
4 Stars
166
3 Stars
14
2 Stars
7
1 Star
9
Customer Reviews for Frigidaire - Gallery 30 in. wide 5 burners 5.1 Cu. Ft. Freestanding Gas Total Convection Range with Self Cleaning - Black Stainless Steel
Customer Rating
5
Frigidaire gas stove review
on February 27, 2025
Posted by: SP64
[This review was collected as part of a promotion.] This gas stove is very easy to use plus the oven heats to the selected temperature in no time! Sleek looking appliance. This is my second Frigidaire gas stove and would purchase another!
Written by a customer while visiting frigidaire.com
Customer Rating
1
Not like the older Gallery
on February 25, 2025
Posted by: Sadbreadbaker
[This review was collected as part of a promotion.] We purchased this range October 2024 to replace our old one that lasted us 11 years. We stuck with Frigidaire Gallery because the first range was very reliable and we loved the features, such as the delay start that you could program to start up to 12+ hours in the future. Super helpful when I would need an early morning oven and dutch oven preheat for bread baking. I was running a micro cottage bakery out of my home, before the purchase of this unit, and have since needed to close it due to the unreliability of our new unit. It never averaged the correct temp, and after being on for and hour would randomly have a drastic temp swing of over 100 degrees. I lost so much product due to the inconsistent temp spikes with baking with this new unit. We had the service guy out twice, he replaced the main board twice as well as the internal temp reader, and it resolved zero problems. Adjusting the CPU temp only produced inconsistent swings in the other direction of running 25 degrees too hot. Also the features on this one aren't what their cracked up to be, the delay start only lets you set it for up to hour out. Pretty much useless. The timer is another area of annoyance. You have to reset the entire timer if you need to add or subtract extra time, our old unit you could press the up or down arrows to do that without stopping the current timer. And if you accidentally try set the timer while the oven is on and push start instead of timer again, you'll have to reset the oven temp too. To start or stop the timer you have to only push the timer button. Also the beep notification for preheat and timer is a terrible pitch. The no preheat feature was only mildly helpful because the oven never got up to the proper temp even after being on for 40+ minutes.The convection feature definitely doesn't bake evenly, either does the regular bake, would have to flip all trays half way through. All around its been a big disappointment and waste of money that were now stuck with for a decade, if it lasts that long. The only thing this unit has going for it is it's appearance
Response from frigidaire.comBy John, Online Outreach Specialist, February 28, 2025
Hi there, our valued customer.
Thank you for choosing Frigidaire. We have received your feedback and are very sorry to hear about your experience with your new product. We pride ourselves on our high-quality standards and regret that our product has not lived up to your expectations. Please know our design and engineering teams are constantly monitoring our brand pages for feedback and experiences, such as yours, for future reference. We regularly use consumers' feedback for the continuous improvement of our product. Your feedback is helpful to us and has not gone unnoticed.
We want you to know that you, as a customer, and your situations matter to us, and we are going to do our best to assist you. Should you have any additional questions or concerns, please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Sincerely,
John
Online Outreach Specialist
Thank you for choosing Frigidaire. We have received your feedback and are very sorry to hear about your experience with your new product. We pride ourselves on our high-quality standards and regret that our product has not lived up to your expectations. Please know our design and engineering teams are constantly monitoring our brand pages for feedback and experiences, such as yours, for future reference. We regularly use consumers' feedback for the continuous improvement of our product. Your feedback is helpful to us and has not gone unnoticed.
We want you to know that you, as a customer, and your situations matter to us, and we are going to do our best to assist you. Should you have any additional questions or concerns, please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Sincerely,
John
Online Outreach Specialist
Written by a customer while visiting frigidaire.com
Customer Rating
5
Why I love my new Frigidaire oven
on February 25, 2025
Posted by: Kurt sherwood
[This review was collected as part of a promotion.] It looks great cooks even better and is a piece of cake to clean
Written by a customer while visiting frigidaire.com
Customer Rating
4
Epic gas stove !!
on February 24, 2025
Posted by: BreezySabree
[This review was collected as part of a promotion.] Even if you’re not the best cook the food turns out amazing!! Such a wonderful product - only complaint is there should be better care instructions for the cast iron, it already scratched so I had to find a good resource on how to care for it
Written by a customer while visiting frigidaire.com
Customer Rating
5
Outstanding Quality & Design
on February 24, 2025
Posted by: SSMino
[This review was collected as part of a promotion.] I have a very small kitchen and was looking for a high quality & visually appealing design stove. The gas stove is perfect for my space. The reputation of Frigidaire was a selling point as well. I couldn’t be happier with my selection.
Response from frigidaire.comBy Sam, Online Outreach Specialist, February 24, 2025
Hello SSMino,
Thank you for sharing your experience! We're thrilled to hear that your Frigidaire gas range is the perfect fit for your kitchen and meets your expectations in both quality and design. It's wonderful to know that our reputation played a role in your decision.
If you have questions, please do not hesitate to connect with us via live chat or by phone at 1-800-374-4432 Monday-Friday, 8:30 a.m.–8 p.m. EST and Saturday 9am–6pm ET, and we will be happy to assist.
Thank you for sharing your experience! We're thrilled to hear that your Frigidaire gas range is the perfect fit for your kitchen and meets your expectations in both quality and design. It's wonderful to know that our reputation played a role in your decision.
If you have questions, please do not hesitate to connect with us via live chat or by phone at 1-800-374-4432 Monday-Friday, 8:30 a.m.–8 p.m. EST and Saturday 9am–6pm ET, and we will be happy to assist.
Written by a customer while visiting frigidaire.com
Customer Rating
5
on February 23, 2025
Posted by: Jenny1999
[This review was collected as part of a promotion.] Love it! Still figuring out ALL the workings though. Looks great in the space of a full ketches do-over.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Love my Gas Range
on February 23, 2025
Posted by: Out4air
[This review was collected as part of a promotion.] Everything from the purchase to install to using my new gas range has been great! I love all the features that this range provides like, griddle on stovetop, convection bake, air fry, steam bake, warm, slow cook and of course bake.
Everything on this range has worked perfectly since day one.
I highly recommend.
Everything on this range has worked perfectly since day one.
I highly recommend.
Written by a customer while visiting frigidaire.com
Customer Rating
5
New gas range
on February 22, 2025
Posted by: Vineshia
[This review was collected as part of a promotion.] Very easy to use. Preheating was very quick and middle griddle is great for a small breakfast.
Response from frigidaire.comBy Rox, Online Outreach Specialist, February 24, 2025
Thank you for your feedback, Vineshia! We're happy to hear you're enjoying the quick preheating and the convenience of the middle griddle. If you ever need assistance, feel free to reach out to our Customer Care Team via live chat at www.frigidaire.com or call us at 1-800-374-4432, Monday through Friday, 8:30 a.m. to 8:00 p.m. EST. Happy cooking! -Rox
Written by a customer while visiting frigidaire.com