Customer reviews from frigidaire.com
Frigidaire - Gallery 30 in. wide 5 burners 5.1 Cu. Ft. Freestanding Gas Total Convection Range with Self Cleaning - Black Stainless Steel
Average customer rating
4.8
(1,186 Reviews)
Rating breakdown 1,186 reviews
5 Stars
985
4 Stars
171
3 Stars
14
2 Stars
7
1 Star
9
Customer Reviews for Frigidaire - Gallery 30 in. wide 5 burners 5.1 Cu. Ft. Freestanding Gas Total Convection Range with Self Cleaning - Black Stainless Steel
Customer Rating
5
on October 10, 2026
Posted by: Aplume1952
[This review was collected as part of a promotion.] It has taken a bit of adjustment compared to our range. I am new to the air fryer. It would be great to have a cooking chart with a list of foods, temperature, time to cook and directions. I am struggling trying to find clear directions.
Response from frigidaire.comBy Rox, Online Outreach Specialist, October 13, 2026
Hi Aplume1952,
Thank you for sharing your feedback! We understand that getting familiar with the Air Fry feature can take some adjustment, especially when clear cooking instructions aren't easy to find. Your suggestion for a convenient cooking chart with food types, temperatures, cooking times, and directions is very helpful, and we’ll be sure to share it with our team. In the meantime, our Customer Care Team would be happy to help you find guidance for your specific range and make the most of its Air Fry feature.
Please connect with us via live chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432, Monday through Friday, 8:30 a.m. to 8:00 p.m. EST. We’re always happy to help!
-Rox
Thank you for sharing your feedback! We understand that getting familiar with the Air Fry feature can take some adjustment, especially when clear cooking instructions aren't easy to find. Your suggestion for a convenient cooking chart with food types, temperatures, cooking times, and directions is very helpful, and we’ll be sure to share it with our team. In the meantime, our Customer Care Team would be happy to help you find guidance for your specific range and make the most of its Air Fry feature.
Please connect with us via live chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432, Monday through Friday, 8:30 a.m. to 8:00 p.m. EST. We’re always happy to help!
-Rox
Written by a customer while visiting frigidaire.com
Customer Rating
5
Miss Leading
on October 8, 2026
Posted by: PappaD
[This review was collected as part of a promotion.] I ask for a gas range. But what isn't told is, that the broiler is Not Gas, it's a electric element. My old one was totally gas!!!
Response from frigidaire.comBy Ruth, Online Outreach Specialist, October 12, 2026
Hi there. Thank you for sharing your feedback. We understand your disappointment in discovering that the broiler uses an electric heating element rather than gas, especially since you expected a fully gas-powered range like your previous one. We apologize for any confusion and appreciate you bringing this to our attention. Your feedback is valuable to us and helps us improve how we communicate product features and specifications.
If you need any assistance, please feel free to connect with us via Live Chat at Frigidaire.com or by phone at 800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
If you need any assistance, please feel free to connect with us via Live Chat at Frigidaire.com or by phone at 800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
5
on October 5, 2026
Posted by: KJK026
[This review was collected as part of a promotion.] Our range is still fairly new, but at this point in time I haven't found anything that I DON'T like! It has cooked and baked far more evenly than any other range I've ever had.
Response from frigidaire.comBy Patrick, Online Outreach Specialist, October 6, 2026
Hi KJK026!
Thank you so much for sharing your experience! We’re thrilled to hear that you’re loving your new Frigidaire range and are especially pleased with its even cooking and baking performance. It’s wonderful to know it’s already exceeding your expectations.
We truly appreciate your support. If you ever need any assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. — Patrick
Thank you so much for sharing your experience! We’re thrilled to hear that you’re loving your new Frigidaire range and are especially pleased with its even cooking and baking performance. It’s wonderful to know it’s already exceeding your expectations.
We truly appreciate your support. If you ever need any assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. — Patrick
Written by a customer while visiting frigidaire.com
Customer Rating
5
Attractive Appliance & EZ to use
on October 4, 2026
Posted by: Kristin0213
[This review was collected as part of a promotion.] So far love my new range! It’s attractive it burns much hotter then my old stove. It has 5 burners which I live and easy to clean the top and the stainless is fingerprint-less. I am very pleased with the line. Next up when it’s time is the refrigerator as it’s approaching 20.
Response from frigidaire.comBy Ruth, Online Outreach Specialist, October 8, 2026
Hi there. Thank you for sharing your feedback! We’re thrilled to hear how much you’re enjoying your new range, especially the five burners, easy-to-clean cooktop, and fingerprint-resistant stainless-steel finish. It’s wonderful to know you’re pleased with your Frigidaire experience, and we’d be happy to welcome you to the Frigidaire family again when it’s time to replace your refrigerator!
If you need any assistance, please feel free to connect with us via Live Chat at Frigidaire.com or by phone at 800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
If you need any assistance, please feel free to connect with us via Live Chat at Frigidaire.com or by phone at 800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
5
New gas range
on October 3, 2026
Posted by: molcal70
[This review was collected as part of a promotion.] I do love my new gas range! I love the convection functions and the air fryer built in. Everything works perfectly and it sure looks smart and elegant.
Response from frigidaire.comBy Reed, Online Outreach Specialist, October 6, 2026
Hi molcal70, thank you for taking the time to share your feedback! We’re delighted to hear that you love your new Frigidaire gas range and are enjoying the convection functions and built-in air fry feature. It’s wonderful to know that everything is working perfectly and that you’re happy with its smart and elegant design. We truly appreciate you choosing Frigidaire and sharing your positive experience with us!
If you ever have any questions or need assistance with your range or its features, please visit Frigidaire.com to connect with our live chat team or call 1-800-374-4432, Monday–Friday, 8:30am–8pm ET. We’ll be happy to help!
— Reed
If you ever have any questions or need assistance with your range or its features, please visit Frigidaire.com to connect with our live chat team or call 1-800-374-4432, Monday–Friday, 8:30am–8pm ET. We’ll be happy to help!
— Reed
Written by a customer while visiting frigidaire.com
Customer Rating
5
Love my new stove
on October 1, 2026
Posted by: SWLO
[This review was collected as part of a promotion.] I replaced a very old, minimal feature (and good) stove with this one. I checked reviews & Consumer Reports before buying. I wanted a convection oven and gas. I’ve never purchased Frigidaire before! I love it! I hope that it lasts. Time will tell.
Response from frigidaire.comBy Maico, Online Outreach Specialist, October 5, 2026
Hi there, SWLO! Thank you so much for sharing your experience! We’re thrilled to hear that you love your new Frigidaire stove and that it has the convection oven and gas cooking features you were looking for. We’re especially glad to know that, after researching your options and choosing Frigidaire for the first time, you’re enjoying your new appliance. We truly appreciate your trust and hope it continues to serve you well for many years to come!
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or contact our Customer Support at 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you, and have a great rest of your day!
- Maico
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or contact our Customer Support at 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you, and have a great rest of your day!
- Maico
Written by a customer while visiting frigidaire.com
Customer Rating
5
on October 1, 2026
Posted by: PJR319
[This review was collected as part of a promotion.] So far so good.
Response from frigidaire.comBy Maico, Online Outreach Specialist, October 5, 2026
Hi PJR319, thank you for the update! We’re glad to hear that everything is going well so far.
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or contact our Customer Support at 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you, and have a great rest of your day!
- Maico
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or contact our Customer Support at 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you, and have a great rest of your day!
- Maico
Written by a customer while visiting frigidaire.com
Customer Rating
5
I love my new stove.
on October 1, 2026
Posted by: Lore777
[This review was collected as part of a promotion.] I use the high temp.burner the most. I can heat up a pan quickly for stir fry in my wok or I can use it on low for cooking something like a burger. The convection oven is wonderful. I baked some cornbread and the edges were crispy and the top was lightly browned. It came out perfect. I love this stove and I can't wait to try all the other features of the oven.
Response from frigidaire.comBy Ruth, Online Outreach Specialist, October 5, 2026
Hi there. Thank you for sharing your experience! We’re thrilled to hear you’re loving your Frigidaire range, especially the high-power burner and convection oven. It sounds like your stir-fry and cornbread turned out perfectly! We hope you have fun exploring all the other features and creating many more delicious meals.
If you need any assistance, please feel free to connect with us via Live Chat at Frigidaire.com or by phone at 800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
If you need any assistance, please feel free to connect with us via Live Chat at Frigidaire.com or by phone at 800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com