Customer reviews from frigidaire.com
Frigidaire - Gallery 30 in. wide 5 burners 5.1 Cu. Ft. Freestanding Gas Total Convection Range with Self Cleaning - Black Stainless Steel
Average customer rating
4.8
(1,141 Reviews)
Rating breakdown 1,141 reviews
5 Stars
945
4 Stars
166
3 Stars
14
2 Stars
7
1 Star
9
Customer Reviews for Frigidaire - Gallery 30 in. wide 5 burners 5.1 Cu. Ft. Freestanding Gas Total Convection Range with Self Cleaning - Black Stainless Steel
Customer Rating
4
One issue. And it’s really bumming me out.
on June 6, 2026
Posted by: SGC4good
[This review was collected as part of a promotion.] Overall, this is a great new range for me. I’m having one unfortunate issue. The grated are getting black oily paint all over my pots and pans and it’s nearly impossible to clean. When I do my hands get all black and oily and when I place the pots anywhere heater they touch gets black. I’m assuming this will stop eventually. But it’s awful. Aside from that, the stove is everything I wanted. But … ugh.
Response from frigidaire.comBy Maico, Online Outreach Specialist, June 9, 2026
Hi SGC4good, thank you for taking the time to share your feedback. We’re glad to hear you’re enjoying your new range overall and that it’s meeting your expectations in performance.
We’re very sorry to hear about the issue you’re experiencing with the grates transferring a black, oily residue onto your cookware and hands. That is not the experience we want for our customers. In many cases, this can be related to residual manufacturing oils or coatings that may remain on components after production and initial use, but it should not persist or continue to transfer onto pots and pans with regular cleaning and proper break-in use.
We recommend thoroughly cleaning the grates with warm, soapy water and drying them completely before use. If the issue continues after a few uses, it may require further inspection to ensure there is no defect with the coating.
If you need additional assistance or would like us to review this further with you, please join us via Live Chat on our website or contact our Customer Support at 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you, and have a great rest of your day! - Maico
We’re very sorry to hear about the issue you’re experiencing with the grates transferring a black, oily residue onto your cookware and hands. That is not the experience we want for our customers. In many cases, this can be related to residual manufacturing oils or coatings that may remain on components after production and initial use, but it should not persist or continue to transfer onto pots and pans with regular cleaning and proper break-in use.
We recommend thoroughly cleaning the grates with warm, soapy water and drying them completely before use. If the issue continues after a few uses, it may require further inspection to ensure there is no defect with the coating.
If you need additional assistance or would like us to review this further with you, please join us via Live Chat on our website or contact our Customer Support at 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you, and have a great rest of your day! - Maico
Written by a customer while visiting frigidaire.com
Customer Rating
5
Works fantastic
on June 5, 2026
Posted by: 9277junior
[This review was collected as part of a promotion.] Completely satisfied. The air fry and griddle option are great!
Response from frigidaire.comBy Angel, Online Outreach Specialists, June 8, 2026
Hi, 9277junior! Thank you for your feedback! We're so glad to hear you're completely satisfied with your gas range and enjoying the air fry and griddle features. It’s great to know these options are making your cooking experience more enjoyable and versatile. We truly appreciate you choosing Frigidaire!
If you need further assistance, please feel free to contact us via Live Chat at Frigidaire.com or call us at 1-800-374-4432 Monday–Friday, 8:30 a.m.–8:00 p.m. EST. Our team is always happy to help. -Angel
If you need further assistance, please feel free to contact us via Live Chat at Frigidaire.com or call us at 1-800-374-4432 Monday–Friday, 8:30 a.m.–8:00 p.m. EST. Our team is always happy to help. -Angel
Written by a customer while visiting frigidaire.com
Customer Rating
5
Dreamy!
on June 5, 2026
Posted by: AMS88
[This review was collected as part of a promotion.] My new gallery series gas oven is wonderful! Superior to the previous professional series. The grates are non-skid. Lighting and controls are perfect. Some noise with the convection fan, but not unreasonable. Caught a good deal with holiday pricing.
Response from frigidaire.comBy Christian, Online Outreach Specialist, June 5, 2026
Hi there, Valued Customer,
Thank you for your 5-star review! We’re delighted to hear that you’re enjoying your new Gallery Series gas oven and that the design, grates, lighting, and controls are meeting your expectations. We also appreciate your thoughtful note about the convection fan noise, as feedback like this is very helpful. It’s great to know you were able to take advantage of holiday pricing as well. Thank you for choosing our product and for sharing your experience!
If you have any questions or need assistance in the future, please feel free to contact us through Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST. We would be happy to assist you.
Best regards,
Christian
Thank you for your 5-star review! We’re delighted to hear that you’re enjoying your new Gallery Series gas oven and that the design, grates, lighting, and controls are meeting your expectations. We also appreciate your thoughtful note about the convection fan noise, as feedback like this is very helpful. It’s great to know you were able to take advantage of holiday pricing as well. Thank you for choosing our product and for sharing your experience!
If you have any questions or need assistance in the future, please feel free to contact us through Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST. We would be happy to assist you.
Best regards,
Christian
Written by a customer while visiting frigidaire.com
Customer Rating
5
New Frigidaire Gas Range
on June 3, 2026
Posted by: Hennypenny1
[This review was collected as part of a promotion.] I love my new Frigidaire gas range. The features I love are the evenness of the oven baking, easy to turn on the oven . I love that the oven has the steam option for slow roasting my beef roasts and I have tried and love my air fryer for chicken wings. The burners are easy to reach and turn on. The temperature controls for burners on top work beautifully for my pancakes, puddings, and soups. I do not need special cookware which saves money.
Response from frigidaire.comBy Patrick, Online Outreach Specialist, June 5, 2026
Hi Hennypenny1!
Thank you for taking the time to share your wonderful experience with your new Frigidaire gas range. We are delighted to hear how much you are enjoying its performance and features.
It's especially rewarding to know that the even baking results, easy oven operation, steam cooking option, and air fry feature have enhanced your cooking experience. We're also pleased that the burner controls provide the precision you need for preparing a variety of dishes and that you appreciate being able to use your existing cookware.
Your feedback means a great deal to us, and we are thrilled that your new range is meeting your expectations. Thank you for choosing Frigidaire.
If you ever need assistance in the future, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. — Patrick
Thank you for taking the time to share your wonderful experience with your new Frigidaire gas range. We are delighted to hear how much you are enjoying its performance and features.
It's especially rewarding to know that the even baking results, easy oven operation, steam cooking option, and air fry feature have enhanced your cooking experience. We're also pleased that the burner controls provide the precision you need for preparing a variety of dishes and that you appreciate being able to use your existing cookware.
Your feedback means a great deal to us, and we are thrilled that your new range is meeting your expectations. Thank you for choosing Frigidaire.
If you ever need assistance in the future, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. — Patrick
Written by a customer while visiting frigidaire.com
Customer Rating
5
on June 3, 2026
Posted by: VdeP
[This review was collected as part of a promotion.] This gas range is the best I've ever owned. Solid construction, multiple cooking options and good looks. I couldn't ask for more. And it's priced right.
Response from frigidaire.comBy Maico, Online Outreach Specialist, June 5, 2026
Hi VdeP, thank you for sharing your experience with your Frigidaire gas range. We’re thrilled to hear that it has been the best range you’ve owned and that you’re enjoying its solid construction, versatile cooking options, attractive design, and overall value.
Your feedback means a great deal to us, and we’re happy to know the range is meeting, and even exceeding, your expectations in your kitchen.
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or through our Customer Support by dialing 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST. Thank you, and have a great rest of your day! - Maico
Your feedback means a great deal to us, and we’re happy to know the range is meeting, and even exceeding, your expectations in your kitchen.
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or through our Customer Support by dialing 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST. Thank you, and have a great rest of your day! - Maico
Written by a customer while visiting frigidaire.com
Customer Rating
5
Excellent Gas Range
on May 30, 2026
Posted by: DaveMary
[This review was collected as part of a promotion.] We were extremely pleased with this purchase! It went absolutely above and beyond what we had wanted.
Response from frigidaire.comBy Patrick, Online Outreach Specialist, June 2, 2026
Hi DaveMary!
Thank you for taking the time to share your feedback. We are delighted to hear that you are extremely pleased with your stove and that it has exceeded your expectations.
It is wonderful to know that the appliance is performing so well for you and delivering the experience you were hoping for. Feedback like yours is greatly appreciated and motivates us to continue providing reliable, high-quality products.
We truly appreciate your support. If you need any assistance in the future, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. — Patrick
Thank you for taking the time to share your feedback. We are delighted to hear that you are extremely pleased with your stove and that it has exceeded your expectations.
It is wonderful to know that the appliance is performing so well for you and delivering the experience you were hoping for. Feedback like yours is greatly appreciated and motivates us to continue providing reliable, high-quality products.
We truly appreciate your support. If you need any assistance in the future, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. — Patrick
Written by a customer while visiting frigidaire.com
Customer Rating
5
LOVE!!
on May 24, 2026
Posted by: June Lee
[This review was collected as part of a promotion.] I am over the moon, I used the Air Fryer for the first time and was amazed, glad I did not purchase a stand alone one. Love the nobs, fit my hands perfectly. I can't say enough about this range.
Response from frigidaire.comBy Sam, Online Outreach Specialist, May 25, 2026
Hello June Lee!
Thank you for taking the time to share your feedback regarding your Frigidaire Gallery 30" Gas Range with No Preheat + Air Fry model GCRG3060BF.
We are thrilled to hear that you are absolutely loving your new range and that your first experience with the Air Fry feature has been so impressive. It’s wonderful to know that it has exceeded your expectations and that you’re glad to have it as an all-in-one cooking solution. We’re also happy to hear that the knob design provides a comfortable and easy user experience for you.
Your excitement and satisfaction mean a great deal to us, and we truly appreciate you choosing Frigidaire for your home. Thank you again for your wonderful feedback, and we hope you continue to enjoy your range for many years to come.
If you ever have any questions or need assistance in the future, please do not hesitate to connect with us via live chat or by phone at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we will be happy to assist. ~Sam
Thank you for taking the time to share your feedback regarding your Frigidaire Gallery 30" Gas Range with No Preheat + Air Fry model GCRG3060BF.
We are thrilled to hear that you are absolutely loving your new range and that your first experience with the Air Fry feature has been so impressive. It’s wonderful to know that it has exceeded your expectations and that you’re glad to have it as an all-in-one cooking solution. We’re also happy to hear that the knob design provides a comfortable and easy user experience for you.
Your excitement and satisfaction mean a great deal to us, and we truly appreciate you choosing Frigidaire for your home. Thank you again for your wonderful feedback, and we hope you continue to enjoy your range for many years to come.
If you ever have any questions or need assistance in the future, please do not hesitate to connect with us via live chat or by phone at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we will be happy to assist. ~Sam
Written by a customer while visiting frigidaire.com
Customer Rating
5
on May 21, 2026
Posted by: DeeKr
[This review was collected as part of a promotion.] I'm very happy with my new stove, it's great
Response from frigidaire.comBy Maico, Online Outreach Specialist, May 25, 2026
Hi DeeKr, thank you for your feedback. We’re glad to hear you’re very happy with your new stove and that it’s working well for you.
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or contact our Customer Support at 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you, and have a great rest of your day! - Maico
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or contact our Customer Support at 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you, and have a great rest of your day! - Maico
Written by a customer while visiting frigidaire.com