Customer reviews from frigidaire.com
Frigidaire - Gallery 30 in. wide 5 burners 5.1 Cu. Ft. Freestanding Gas Total Convection Range with Self Cleaning - Black Stainless Steel
Average customer rating
4.8
(1,141 Reviews)
Rating breakdown 1,141 reviews
5 Stars
945
4 Stars
166
3 Stars
14
2 Stars
7
1 Star
9
Customer Reviews for Frigidaire - Gallery 30 in. wide 5 burners 5.1 Cu. Ft. Freestanding Gas Total Convection Range with Self Cleaning - Black Stainless Steel
Customer Rating
1
Very Dissapointed!!
on June 18, 2026
Posted by: DanHas
[This review was collected as part of a promotion.] Looks good and burners are good. Disappointment starts with the very small griddle! But the BIG one is how long it takes to air fry. We had a service call for warranty, gas leak in the oven burner. We also thought something was wrong that the air fryer burner wasn't starting up. It ends up for some DSUMB reason, when you air fry you wait for the oven to heat up to temp, and THEN you have to wait 6 minutes for the fan to start so you can air fry!!! So if you want to heat up leftovers for 5 minutes, first you wait for the pre-heat then another 6 minutes... I never would have bought this if I had known.
Response from frigidaire.comBy Maico, Online Outreach Specialist, June 19, 2026
Hello there, DanHas! Thank you for taking the time to share your experience with us. We’re sorry to hear that your range did not meet your expectations. We understand how disappointing it can be when features like the griddle size and air fry performance don’t work the way you anticipated, especially after making a purchase expecting convenience and efficiency.
We’re also sorry to hear about the warranty service visit regarding the gas leak in the oven burner. We understand your frustration with the time involved and the concerns you had with the air fry function. Your feedback regarding the operation and your overall experience is important, and we appreciate you bringing these details to our attention.
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or through our Customer Support by dialing 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you, and have a great rest of your day! - Maico
We’re also sorry to hear about the warranty service visit regarding the gas leak in the oven burner. We understand your frustration with the time involved and the concerns you had with the air fry function. Your feedback regarding the operation and your overall experience is important, and we appreciate you bringing these details to our attention.
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or through our Customer Support by dialing 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you, and have a great rest of your day! - Maico
Written by a customer while visiting frigidaire.com
Customer Rating
5
GREAT SO FAR
on June 17, 2026
Posted by: good stuff
[This review was collected as part of a promotion.] we are loving our new stove so far
Response from frigidaire.comBy John, Online Outreach Specialist, June 17, 2026
Hi there, our valued customer. Thank you so much for your kind words! We're delighted to hear that you liked our product. Please rest assured that we will continue to seek out opportunities to meet and exceed your needs. Should you need any assistance, don’t hesitate to reach out to us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday through Friday, 8:30 a.m.–8 p.m. EST. We’re always happy to help! -John
Written by a customer while visiting frigidaire.com
Customer Rating
5
gas/convection oven
on June 16, 2026
Posted by: Davey2121
[This review was collected as part of a promotion.] Works really great so far
Response from frigidaire.comBy John, Online Outreach Specialist, June 16, 2026
Hello, Davey2121. Thank you so much for your kind words! We're delighted to hear that you liked our product. Please rest assured that we will continue to seek out opportunities to meet and exceed your needs. Should you need any assistance, don’t hesitate to reach out to us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday through Friday, 8:30 a.m.–8 p.m. EST. We’re always happy to help! -John
Written by a customer while visiting frigidaire.com
Customer Rating
4
Gas stove
on June 14, 2026
Posted by: Mommaof7cooks
[This review was collected as part of a promotion.] Love my new gas stove so far, it looks great, cooks well and I’m learning quick as a first timer using a gas stove.
My only concern is how easily the front knobs turn on when brushed against and due to the size and layout of my kitchen, I can’t move it.
My only concern is how easily the front knobs turn on when brushed against and due to the size and layout of my kitchen, I can’t move it.
Response from frigidaire.comBy Rox, Online Outreach Specialist, June 16, 2026
Hi, Mommaof7cooks!
Thank you for sharing your feedback on your Frigidaire gas stove. We’re glad to hear you’re enjoying how it looks and performs and that you’re getting comfortable using gas cooking for the first time—that’s great to hear.
We also appreciate you calling out the sensitivity of the front knobs. That’s important feedback, especially given your kitchen layout, and we’ll be sure to share it with our product team for review. In the meantime, if you ever need guidance on safe use or knob lock options (if available for your model), our support team can help walk you through those settings.
If you need assistance at any time, please connect with us via live chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432, Monday–Friday, 8:30 a.m. to 8:00 p.m. EST—we’re always here to help.
-Rox.
Thank you for sharing your feedback on your Frigidaire gas stove. We’re glad to hear you’re enjoying how it looks and performs and that you’re getting comfortable using gas cooking for the first time—that’s great to hear.
We also appreciate you calling out the sensitivity of the front knobs. That’s important feedback, especially given your kitchen layout, and we’ll be sure to share it with our product team for review. In the meantime, if you ever need guidance on safe use or knob lock options (if available for your model), our support team can help walk you through those settings.
If you need assistance at any time, please connect with us via live chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432, Monday–Friday, 8:30 a.m. to 8:00 p.m. EST—we’re always here to help.
-Rox.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Gas Range
on June 13, 2026
Posted by: Pdm68
[This review was collected as part of a promotion.] We really are enjoying our new Frigidaire range! It does everything it’s supposed to do and does it perfectly.
Response from frigidaire.comBy Angel, Online Outreach Specialists, June 16, 2026
Hi, Pdm68! Thank you for sharing your feedback! We’re delighted to hear that you’re really enjoying your new Frigidaire Gas Range and that it’s performing exactly as expected. Knowing that it does everything you need and does it perfectly is wonderful to hear. We appreciate your confidence in our products and thank you for choosing Frigidaire for your home. If you need further assistance, please feel free to contact us via Live Chat at frigidaire.com or call us at 1-800-374-4432 Monday–Friday, 8:30 a.m.–8:00 p.m. EST, and our team will be happy to provide support whenever needed. -Angel
Written by a customer while visiting frigidaire.com
Customer Rating
5
It’s great
on June 13, 2026
Posted by: Port Washington
[This review was collected as part of a promotion.] Love it
Response from frigidaire.comBy Reed, Online Outreach Specialist, June 16, 2026
Hi Port Washington,
Thank you for sharing your feedback. We’re glad to hear you love your range and that it’s meeting your expectations.
For any future assistance, please contact our support team via live chat at Frigidaire.com or by phone at 1-800-374-4432, Monday–Friday, 8:30am–8:30pm ET.
— Reed
Thank you for sharing your feedback. We’re glad to hear you love your range and that it’s meeting your expectations.
For any future assistance, please contact our support team via live chat at Frigidaire.com or by phone at 1-800-374-4432, Monday–Friday, 8:30am–8:30pm ET.
— Reed
Written by a customer while visiting frigidaire.com
Customer Rating
5
Frigidaire gas stove
on June 8, 2026
Posted by: Lorzz
[This review was collected as part of a promotion.] So far so good beautiful looking gas stove has a lot of options especially the air fryer option. I’ll be new to all of the different options. The stove has to offer. I am a lot of reading to do, it was a great deal I’ve used the burners more than I have the stove itself and I love how quick it lights up
Response from frigidaire.comBy Angel, Online Outreach Specialists, June 10, 2026
Hi, Lorzz! Thank you for sharing your feedback! We're delighted to hear that you're enjoying the beautiful design of your Frigidaire Gas Range and that the burners are performing so well for you. It's great to know you're excited about the many cooking features available, especially the Air Fry option. With so many convenient settings to explore, taking some time to get familiar with them can open up even more possibilities in the kitchen. We're glad to hear you're pleased with your purchase and appreciate your comments about the quick and reliable burner ignition.
If you need further assistance, please feel free to contact us via Live Chat at frigidaire.com or call us at 1-800-374-4432 Monday-Friday, 8:30 a.m.–8:00 p.m. EST. We are always happy to help you get the most out of your appliance. -Angel
If you need further assistance, please feel free to contact us via Live Chat at frigidaire.com or call us at 1-800-374-4432 Monday-Friday, 8:30 a.m.–8:00 p.m. EST. We are always happy to help you get the most out of your appliance. -Angel
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great range
on June 7, 2026
Posted by: Cutterok
[This review was collected as part of a promotion.] So far we love it
Just did wings with the air fryer
Like the edge to edge stove top
Just did wings with the air fryer
Like the edge to edge stove top
Response from frigidaire.comBy Christian, Online Outreach Specialist, June 8, 2026
Hello Valued Customer,
Thank you for your great review! We're thrilled to hear that you're enjoying your new appliance and that the air fryer function is already delivering great results—those wings sound like a perfect test. We're also glad the edge-to-edge cooktop is making your cooking experience more convenient and enjoyable.
We appreciate you taking the time to share your experience and hope your appliance continues to perform well for all your future meals. Thank you for choosing our product! If you have any questions or need assistance, please feel free to contact us through Live Chat at Frigidaire.com or call us at 1-800-374-4432, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST. Our team will be happy to assist you.
Kind regards,
Christian
Thank you for your great review! We're thrilled to hear that you're enjoying your new appliance and that the air fryer function is already delivering great results—those wings sound like a perfect test. We're also glad the edge-to-edge cooktop is making your cooking experience more convenient and enjoyable.
We appreciate you taking the time to share your experience and hope your appliance continues to perform well for all your future meals. Thank you for choosing our product! If you have any questions or need assistance, please feel free to contact us through Live Chat at Frigidaire.com or call us at 1-800-374-4432, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST. Our team will be happy to assist you.
Kind regards,
Christian
Written by a customer while visiting frigidaire.com