Customer reviews from frigidaire.com
Frigidaire - Gallery 30 in. wide 5 burners 5.1 Cu. Ft. Freestanding Gas Total Convection Range with Self Cleaning - Black Stainless Steel
Average customer rating
4.8
(1,186 Reviews)
Rating breakdown 1,186 reviews
5 Stars
985
4 Stars
171
3 Stars
14
2 Stars
7
1 Star
9
Customer Reviews for Frigidaire - Gallery 30 in. wide 5 burners 5.1 Cu. Ft. Freestanding Gas Total Convection Range with Self Cleaning - Black Stainless Steel
Customer Rating
5
Getting use to it
on September 3, 2025
Posted by: Dersky
[This review was collected as part of a promotion.] The controls take a little getting use to as on any new appliance. Same with the broiler. Have figure out what shelf adjustment to make. Over all we like the gas range. It's a learning thing. Hate the buzzer. Wish it had a different tone or sound. Sets our teeth on edge.
Response from frigidaire.comBy Christian, Online Outreach Specialist, September 4, 2025
Thanks for sharing your experience! It’s completely normal for new appliances to take a bit of getting used to, and we’re glad to hear you’re liking the gas range overall. We appreciate your feedback about the buzzer sound—we understand how important those little details can be, and we’ll definitely pass your suggestion along. Should you have any additional questions or concerns, please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist. Best Regards, -Christian
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great range
on September 3, 2025
Posted by: Mbun
[This review was collected as part of a promotion.] We have been very happy with our new range.
Response from frigidaire.comBy Patrick, Online Outreach Specialist, September 5, 2025
Thank you for sharing your feedback! We’re so glad to hear that you’ve been very happy with your new range. It’s always great to know that a new appliance is meeting your expectations and making your cooking experience more enjoyable. If you ever have any questions or need assistance down the road, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
Written by a customer while visiting frigidaire.com
Customer Rating
5
Love my new Gas Range!
on September 3, 2025
Posted by: FoodiePam
[This review was collected as part of a promotion.] I owned a wonderful Frigidaire gas range that recently went to foodie heaven after the mother board died. I did some research and purchased a new 30" Frigidaire gas range that had broiling, convection, air frying...the works! I LOVE IT! It has so many great settings, cooks like a dream, and looks stylish! Highly recommend!
Response from frigidaire.comBy Ruth, Online Outreach Specialist, September 5, 2025
Hi there! Thank you for sharing your story with us. We’re thrilled to hear your new 30" Frigidaire gas range is cooking like a dream and that you’re enjoying all its features — from broiling and convection to Air Fry. Your recommendation means so much to us. Welcome back to the Frigidaire family! For any queries, connect with us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. ET. Best Regards, Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
5
Really happy
on August 29, 2025
Posted by: Dea63
[This review was collected as part of a promotion.] I purchased a new home and old range seemed okay. Only issue is every time I used top one of the smoke/CO alarms always went off. Since my new range I’m cooking all the time with no alarms going off and I love the amazing options the oven provides- makes me want to make old favorites.
Response from frigidaire.comBy Ruth, Online Outreach Specialist, September 2, 2025
Hi there. Thank you for sharing your experience! We’re thrilled to hear that your new range has made cooking more enjoyable and worry-free, and that the oven’s versatile options are inspiring you to make your favorite dishes. We’re so glad it’s a great fit for your home! For any queries, connect with us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST. Best Regards, Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
5
Love it
on August 28, 2025
Posted by: Ray Tremblay
[This review was collected as part of a promotion.] Love the stove. Beautiful, and easy to keep clean. It is not without some room for improvement, but very glad of the choice we made. Two things to know, the simmer burner is slow to light. I am guessing it is due to the extremely light gas flow, not sure there is a way to fix that. But works great for delicate tasks like browning butter. And the storage drawer on the bottom, tends to come off track easily when pulled out too far. Simple to correct, and in no way a reason to avoid this product, but could be better. But even with those two issues, I still give this stove 5 stars.
Response from frigidaire.comBy Maria, Online Outreach Specialist, August 29, 2025
We’re so glad to hear that you’re enjoying your new stove and that it has been a great addition to your home! It’s wonderful to know that you find it both beautiful and easy to keep clean, and we truly appreciate you sharing the thoughtful details of your experience.
At the same time, we also value the constructive feedback you’ve provided about the simmer burner and the storage drawer. Insights like yours help us better understand how our products are used day-to-day and where improvements can be made to enhance the overall customer experience.
If you’d like us to take a closer look at your specific unit or provide any additional assistance, please don’t hesitate to connect with us through Live Chat at Frigidaire.com or by calling 1-800-374-4432 (Monday–Friday, 8:30 am–8:00 pm EST). Our team would be happy to help. - Maria
At the same time, we also value the constructive feedback you’ve provided about the simmer burner and the storage drawer. Insights like yours help us better understand how our products are used day-to-day and where improvements can be made to enhance the overall customer experience.
If you’d like us to take a closer look at your specific unit or provide any additional assistance, please don’t hesitate to connect with us through Live Chat at Frigidaire.com or by calling 1-800-374-4432 (Monday–Friday, 8:30 am–8:00 pm EST). Our team would be happy to help. - Maria
Written by a customer while visiting frigidaire.com
Customer Rating
5
Beautiful stove
on August 26, 2025
Posted by: Americanbeauty
[This review was collected as part of a promotion.] Absolutely beautiful piece ,easy to clean,and the oven is a piece of art
Written by a customer while visiting frigidaire.com
Customer Rating
3
on August 25, 2025
Posted by: Gabriel25
[This review was collected as part of a promotion.] The gas range is very nice looking. It is well built and sturdy. The BTU’s are powerful and lite very quickly. The oven doesn’t take long to reach temperature I select. Overall I am happy with the range. There are a few things I think could be improved. The burner grates are difficult to clean and seem to be high above the flame, plus the texture of the grates make it difficult to move the pot or frying pan around while cooking. I am very disappointed in the “Delay” feature. It will only allow one hour of delay time. Because of medical dialysis or infusion procedures, which can last 3-4 hours, one hour of delayed start time is useless for me. I would not have bought this range had I known. I wish there was some way to correct this time delay feature.
Response from frigidaire.comBy Ruth, Online Outreach Specialist, August 26, 2025
Hi there. Thank you for sharing your detailed feedback with us. We’re glad to hear that you’re happy with the overall look, performance, and quick heating of your range. At the same time, we’re sorry to learn about the challenges you’ve faced with the burner grates and the limitations of the delay feature. We understand how important this function could be for your needs, and we appreciate you bringing this to our attention. Please connect with us via Live Chat at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. ET, so we can document your experience and share it with our product team for future improvements.
Best Regards,
Ruth
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
5
Many great features
on August 24, 2025
Posted by: Clb57
[This review was collected as part of a promotion.] I haven't tried them all yet but it has so many great features. The oven is large, it preheats quickly and cooks evenly. The only complaint I have is that the control knobs get very hot when the oven is on. I would still recommend this range.
Response from frigidaire.comBy Jessica, Online Outreach Specialist, August 26, 2025
Thank you for sharing your thoughts on the 30" Rear Control Gas Range with Total Convection! We’re glad to hear you’re enjoying the spacious oven, quick preheat, and even cooking. Your recommendation means a lot to us!
We appreciate your feedback about the control knobs getting hot — we’ll be sure to pass this along to our product team as we continually strive to improve our designs. If you have any questions or need assistance, please don't hesitate to call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
We appreciate your feedback about the control knobs getting hot — we’ll be sure to pass this along to our product team as we continually strive to improve our designs. If you have any questions or need assistance, please don't hesitate to call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Written by a customer while visiting frigidaire.com