Customer reviews from frigidaire.com
Frigidaire - Gallery 5.1 Cu. Ft. Freestanding Gas Total Convection Range with Self Cleaning - Black Stainless Steel
Average customer rating
4.8
(1,074 Reviews)
Rating breakdown 1,074 reviews
5 Stars
892
4 Stars
154
3 Stars
13
2 Stars
7
1 Star
8
Customer Reviews for Frigidaire - Gallery 5.1 Cu. Ft. Freestanding Gas Total Convection Range with Self Cleaning - Black Stainless Steel
Customer Rating
4
on April 17, 2026
Posted by: Bre McK
[This review was collected as part of a promotion.] I like it overall. The screen shows the temperature as the oven heats up which is nice. The burner covers are extremely heavy and bulky as is the griddle which I don’t love. Good oven for the price though.
Response from frigidaire.comBy Jessica, Online Outreach Specialist, April 17, 2026
Thank you for sharing your feedback on the 30" Rear Control Gas Range with Total Convection.
We’re glad to hear that you’re enjoying the overall performance of the range, especially the temperature display feature during preheating, which is designed to provide helpful visibility while cooking.
We also appreciate your comments regarding the burner covers and griddle. These components are intentionally designed to be durable and substantial for heat retention and stability, though we understand that their weight and size may not be ideal for every user.
It’s great to know you feel the oven offers good value for the price, and we appreciate you taking the time to share your experience. If you will need assistance in the future, please don’t hesitate to reach out to us via call at 1‑800‑374‑4432, Monday–Friday, 8:30 AM to 8:00 PM EST. Wishing you all the very best.
- Jessica
We’re glad to hear that you’re enjoying the overall performance of the range, especially the temperature display feature during preheating, which is designed to provide helpful visibility while cooking.
We also appreciate your comments regarding the burner covers and griddle. These components are intentionally designed to be durable and substantial for heat retention and stability, though we understand that their weight and size may not be ideal for every user.
It’s great to know you feel the oven offers good value for the price, and we appreciate you taking the time to share your experience. If you will need assistance in the future, please don’t hesitate to reach out to us via call at 1‑800‑374‑4432, Monday–Friday, 8:30 AM to 8:00 PM EST. Wishing you all the very best.
- Jessica
Written by a customer while visiting frigidaire.com
Customer Rating
4
Good range and oven, the broiler is not functional
on April 17, 2026
Posted by: ks pdx
[This review was collected as part of a promotion.] The range and oven work great. Heat well and perfom as expected. The downside to this appliance is the broiler. It may as well not exist. It barely gets hot and isn't able to cook anything. To get it hot enough to toast a piece of bread it took 30 minutes on the high setting. I wish they would not advertise this as having a broiler, as functionally it really doesn't.
Response from frigidaire.comBy Maico, Online Outreach Specialist, April 20, 2026
Hi there, Ks pdx! Thank you for sharing your feedback. We’re glad to hear your range and oven are performing well overall and heating as expected. We’re sorry to learn about your experience with the broiler and understand how frustrating that can be.
For best performance, the broil function typically requires selecting the correct broil setting and allowing a short preheat period, with the oven rack positioned closer to the broil element depending on what you’re preparing. In some cases, performance concerns can also be related to installation setup or a need for service inspection, and we’d be happy to help review that with you.
If the issue continues, please reach out so we can assist further and ensure your appliance is working as intended.
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or through our Customer Support by dialing 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you, and have a great rest of your day! - Maico
For best performance, the broil function typically requires selecting the correct broil setting and allowing a short preheat period, with the oven rack positioned closer to the broil element depending on what you’re preparing. In some cases, performance concerns can also be related to installation setup or a need for service inspection, and we’d be happy to help review that with you.
If the issue continues, please reach out so we can assist further and ensure your appliance is working as intended.
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or through our Customer Support by dialing 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you, and have a great rest of your day! - Maico
Written by a customer while visiting frigidaire.com