Customer reviews from frigidaire.com
Frigidaire - Gallery 5.1 Cu. Ft. Freestanding Gas Total Convection Range with Self Cleaning - Black Stainless Steel
Average customer rating
4.8
(1,072 Reviews)
Rating breakdown 1,072 reviews
5 Stars
890
4 Stars
154
3 Stars
13
2 Stars
7
1 Star
8
Customer Reviews for Frigidaire - Gallery 5.1 Cu. Ft. Freestanding Gas Total Convection Range with Self Cleaning - Black Stainless Steel
Customer Rating
5
Frigidaire Gas Range
on April 10, 2026
Posted by: MikeJill
[This review was collected as part of a promotion.] Very happy with this purchase, which we purchased due to our old range requiring replacement right before Easter, with several family members coming to our house. It is very efficient and seems easy to use. Excited to try the air fryer and other new options.
Response from frigidaire.comBy Ruth, Online Outreach Specialist, April 13, 2026
Hi there. Thank you for your feedback! We’re so glad your new range arrived in time and is working well for your family. It’s great to hear you’re finding it efficient and easy to use, and we hope you enjoy exploring the air fry and other features. We appreciate you choosing Frigidaire!
For any queries, connect with us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
For any queries, connect with us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
5
New Range
on April 10, 2026
Posted by: jimbob174
[This review was collected as part of a promotion.] We have not tried everything yet but it is a great range so far!
Response from frigidaire.comBy Jessica, Online Outreach Specialist, April 10, 2026
Thank you for sharing your experience with your 30" Rear Control Gas Range with Total Convection.
We’re happy to hear that your range is performing well so far! As you continue exploring its features, we hope it provides you with the versatility and reliability you expect in your kitchen.
If you ever have questions about specific functions or would like tips on getting the most out of your appliance, please don't hesitate to call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
- Jessica
We’re happy to hear that your range is performing well so far! As you continue exploring its features, we hope it provides you with the versatility and reliability you expect in your kitchen.
If you ever have questions about specific functions or would like tips on getting the most out of your appliance, please don't hesitate to call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
- Jessica
Written by a customer while visiting frigidaire.com
Customer Rating
5
Frigidaire gallery gas range
on April 11, 2026
Posted by: MConk
[This review was collected as part of a promotion.] Absolutely love my new frigidaire gallery gas range. Still learning about the new features and what number to cook on the stovetop burners as it is different from my older model but overall great stove.
Response from frigidaire.comBy Ruth, Online Outreach Specialist, April 14, 2026
Hi there. Thank you for your feedback! We’re so glad to hear you’re loving your new Frigidaire Gallery gas range and enjoying its features. It’s normal to need a little time to adjust from your previous model, and we’re happy it’s been a great experience overall. Thank you for choosing Frigidaire!
For any queries, connect with us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
For any queries, connect with us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
5
on April 12, 2026
Posted by: Jaz0415
[This review was collected as part of a promotion.] I love gas ranges. I was happy to get that in my new home.
Response from frigidaire.comBy Angel, Online Outreach Specialists, April 14, 2026
Hi, Jaz0415! Thank you for sharing your feedback! We’re so glad to hear you’re enjoying your new gas range—there’s nothing quite like the control and performance it offers. It’s great to know it’s a perfect fit for your new home!
If you ever have questions or need assistance, you can connect with us through Live Chat at frigidaire.com or call us at 1-800-374-4432, Monday–Friday from 8:30 am to 8 pm EST. We’re always happy to help! –Angel
If you ever have questions or need assistance, you can connect with us through Live Chat at frigidaire.com or call us at 1-800-374-4432, Monday–Friday from 8:30 am to 8 pm EST. We’re always happy to help! –Angel
Written by a customer while visiting frigidaire.com
Customer Rating
5
Stove
on April 12, 2026
Posted by: Coleman home
[This review was collected as part of a promotion.] Wonderful stove!
Love the design and all the feature that it comes with!
Response from frigidaire.comBy Angel, Online Outreach Specialists, April 14, 2026
Hi, Coleman home! Thank you for your wonderful review! We’re thrilled to hear that you love the design and features of your new gas range—it’s great to know it’s meeting your expectations and enhancing your cooking experience.
If you ever have any questions or need support, feel free to reach out via Live Chat at frigidaire.com or call us at 1-800-374-4432, Monday–Friday from 8:30 am–8 pm EST. We’re here whenever you need us! –Angel
If you ever have any questions or need support, feel free to reach out via Live Chat at frigidaire.com or call us at 1-800-374-4432, Monday–Friday from 8:30 am–8 pm EST. We’re here whenever you need us! –Angel
Written by a customer while visiting frigidaire.com
Customer Rating
5
Simplicity
on April 16, 2026
Posted by: Jce56
[This review was collected as part of a promotion.] So simple to use. Looks great. Everything we were looking for
Response from frigidaire.comBy Rox, Online Outreach Specialist, April 17, 2026
Thank you for your 5-star review, Jce56! We’re so glad to hear you’re enjoying the simple, easy-to-use design and that it looks great in your home.
It’s wonderful to know it has everything you were looking for. We truly appreciate you taking the time to share your feedback!
If you ever need assistance, connect with us via live chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432, Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
-Rox
It’s wonderful to know it has everything you were looking for. We truly appreciate you taking the time to share your feedback!
If you ever need assistance, connect with us via live chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432, Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
-Rox
Written by a customer while visiting frigidaire.com
Customer Rating
4
on April 17, 2026
Posted by: Bre McK
[This review was collected as part of a promotion.] I like it overall. The screen shows the temperature as the oven heats up which is nice. The burner covers are extremely heavy and bulky as is the griddle which I don’t love. Good oven for the price though.
Response from frigidaire.comBy Jessica, Online Outreach Specialist, April 17, 2026
Thank you for sharing your feedback on the 30" Rear Control Gas Range with Total Convection.
We’re glad to hear that you’re enjoying the overall performance of the range, especially the temperature display feature during preheating, which is designed to provide helpful visibility while cooking.
We also appreciate your comments regarding the burner covers and griddle. These components are intentionally designed to be durable and substantial for heat retention and stability, though we understand that their weight and size may not be ideal for every user.
It’s great to know you feel the oven offers good value for the price, and we appreciate you taking the time to share your experience. If you will need assistance in the future, please don’t hesitate to reach out to us via call at 1‑800‑374‑4432, Monday–Friday, 8:30 AM to 8:00 PM EST. Wishing you all the very best.
- Jessica
We’re glad to hear that you’re enjoying the overall performance of the range, especially the temperature display feature during preheating, which is designed to provide helpful visibility while cooking.
We also appreciate your comments regarding the burner covers and griddle. These components are intentionally designed to be durable and substantial for heat retention and stability, though we understand that their weight and size may not be ideal for every user.
It’s great to know you feel the oven offers good value for the price, and we appreciate you taking the time to share your experience. If you will need assistance in the future, please don’t hesitate to reach out to us via call at 1‑800‑374‑4432, Monday–Friday, 8:30 AM to 8:00 PM EST. Wishing you all the very best.
- Jessica
Written by a customer while visiting frigidaire.com
Customer Rating
4
Good range and oven, the broiler is not functional
on April 17, 2026
Posted by: ks pdx
[This review was collected as part of a promotion.] The range and oven work great. Heat well and perfom as expected. The downside to this appliance is the broiler. It may as well not exist. It barely gets hot and isn't able to cook anything. To get it hot enough to toast a piece of bread it took 30 minutes on the high setting. I wish they would not advertise this as having a broiler, as functionally it really doesn't.
Response from frigidaire.comBy Maico, Online Outreach Specialist, April 20, 2026
Hi there, Ks pdx! Thank you for sharing your feedback. We’re glad to hear your range and oven are performing well overall and heating as expected. We’re sorry to learn about your experience with the broiler and understand how frustrating that can be.
For best performance, the broil function typically requires selecting the correct broil setting and allowing a short preheat period, with the oven rack positioned closer to the broil element depending on what you’re preparing. In some cases, performance concerns can also be related to installation setup or a need for service inspection, and we’d be happy to help review that with you.
If the issue continues, please reach out so we can assist further and ensure your appliance is working as intended.
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or through our Customer Support by dialing 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you, and have a great rest of your day! - Maico
For best performance, the broil function typically requires selecting the correct broil setting and allowing a short preheat period, with the oven rack positioned closer to the broil element depending on what you’re preparing. In some cases, performance concerns can also be related to installation setup or a need for service inspection, and we’d be happy to help review that with you.
If the issue continues, please reach out so we can assist further and ensure your appliance is working as intended.
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or through our Customer Support by dialing 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you, and have a great rest of your day! - Maico
Written by a customer while visiting frigidaire.com