Customer reviews from frigidaire.com
Frigidaire - Gallery 5.1 Cu. Ft. Freestanding Gas Total Convection Range with Self Cleaning - Black Stainless Steel
Average customer rating
4.8
(1,072 Reviews)
Rating breakdown 1,072 reviews
5 Stars
890
4 Stars
154
3 Stars
13
2 Stars
7
1 Star
8
Customer Reviews for Frigidaire - Gallery 5.1 Cu. Ft. Freestanding Gas Total Convection Range with Self Cleaning - Black Stainless Steel
Customer Rating
5
on March 19, 2026
Posted by: tourtelot
[This review was collected as part of a promotion.] Work just like it should. No complaints.
Response from frigidaire.comBy Patrick, Online Outreach Specialist, March 23, 2026
Hi tourtelot!
Thank you for sharing your feedback—we’re glad to hear that your range is working just as it should!
It’s always our goal to provide reliable appliances that meet your expectations, and we’re happy to know you’re having a positive experience with your range.
If you need any assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
Thank you for sharing your feedback—we’re glad to hear that your range is working just as it should!
It’s always our goal to provide reliable appliances that meet your expectations, and we’re happy to know you’re having a positive experience with your range.
If you need any assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
Written by a customer while visiting frigidaire.com
Customer Rating
5
Just right
on March 20, 2026
Posted by: CCD71
[This review was collected as part of a promotion.] Middle griddle/burner is great. SteM is new, getting used to that feature but it does work. Huge step up from the 20 year old stove it teplaced!
Response from frigidaire.comBy Christian, Online Outreach Specialist, March 20, 2026
Hi there, our valued customer!
Thank you for your feedback! We’re glad to hear the middle griddle/burner is working well and that the new stove is a big upgrade from your old one. We’re confident you’ll get comfortable with the SteM feature over time. Should you have any additional questions or concerns, please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Best Regards,
-Christian
Thank you for your feedback! We’re glad to hear the middle griddle/burner is working well and that the new stove is a big upgrade from your old one. We’re confident you’ll get comfortable with the SteM feature over time. Should you have any additional questions or concerns, please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Best Regards,
-Christian
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great appliance
on March 22, 2026
Posted by: Ours2026
[This review was collected as part of a promotion.] Love our new stove works perfectly
Response from frigidaire.comBy Maico, Online Outreach Specialist, March 25, 2026
Hi there, Ours2026! Thank you for your feedback! We’re thrilled to hear that your new stove is working perfectly and meeting your expectations. We appreciate your support and love for Frigidaire!
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or through our Customer Support by dialing 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you, and have a great rest of your day!
– Maico
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or through our Customer Support by dialing 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you, and have a great rest of your day!
– Maico
Written by a customer while visiting frigidaire.com
Customer Rating
5
VERY PLEASED !
on March 25, 2026
Posted by: Frank47JEP
[This review was collected as part of a promotion.] We have only had our new oven for a couple of weeks, but so far we are very pleased with our Frigidaire Gallery Oven. We still have to explore some of the new features, like Convection cooking. We also love the Frigidaire Gallery Microwave oven we also purchased at the same time. It's very convenient being over the stove. We reclaimed space on our counter making that change.
Response from frigidaire.comBy Reed, Online Outreach Specialist, March 27, 2026
Hi Frank47JEP,
Thank you for sharing your experience—we’re so glad to hear you’re enjoying your new Frigidaire Gallery oven and microwave! It’s great to know both appliances are working well for you and that the over-the-range microwave has helped free up valuable counter space. Convection cooking is a fantastic feature, and we’re excited for you to explore all it has to offer.
If you ever need assistance or have questions as you get more familiar with the features, please don’t hesitate to reach out via live chat at Frigidaire.com or call us at 1-800-374-4432, Monday through Friday, 8:30am – 8pm ET. We’re always here to help.
— Reed
Thank you for sharing your experience—we’re so glad to hear you’re enjoying your new Frigidaire Gallery oven and microwave! It’s great to know both appliances are working well for you and that the over-the-range microwave has helped free up valuable counter space. Convection cooking is a fantastic feature, and we’re excited for you to explore all it has to offer.
If you ever need assistance or have questions as you get more familiar with the features, please don’t hesitate to reach out via live chat at Frigidaire.com or call us at 1-800-374-4432, Monday through Friday, 8:30am – 8pm ET. We’re always here to help.
— Reed
Written by a customer while visiting frigidaire.com
Customer Rating
4
Nice Stove
on April 1, 2026
Posted by: CalDancer
[This review was collected as part of a promotion.] I've only had it two weeks and I'm very happy with it so far.
Response from frigidaire.comBy Rox, Online Outreach Specialist, April 2, 2026
Thank you so much for your feedback, CalDancer! We’re glad to hear you’re very happy with your new Frigidaire stove so far and that it’s been a great addition to your kitchen.
We truly appreciate you choosing Frigidaire. If you ever need assistance or have any questions, please connect with us via live chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432, Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we’ll be happy to help in any way we can.
-Rox
We truly appreciate you choosing Frigidaire. If you ever need assistance or have any questions, please connect with us via live chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432, Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we’ll be happy to help in any way we can.
-Rox
Written by a customer while visiting frigidaire.com
Customer Rating
5
on April 1, 2026
Posted by: Fran B
[This review was collected as part of a promotion.] We love the new refrigerator! It has lots of room and makes tons of ice.
Response from frigidaire.comBy John, Online Outreach Specialist, April 2, 2026
Hello, Fran B. Thank you so much for your kind words! We're delighted to hear that you liked our product. Please rest assured that we will continue to seek out opportunities to meet and exceed your needs. Should you need any assistance, don’t hesitate to reach out to us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday through Friday, 8:30 a.m.–8 p.m. EST. We’re always happy to help! -John
Written by a customer while visiting frigidaire.com
Customer Rating
4
on April 2, 2026
Posted by: Billy 579
[This review was collected as part of a promotion.] Works fine
Response from frigidaire.comBy Rox, Online Outreach Specialist, April 6, 2026
Thank you for your feedback, Billy! We’re glad to hear your gas range is working as expected. We appreciate you taking the time to share your experience and for choosing Frigidaire.
If you ever need assistance or have any questions, please connect with us via live chat at www.frigidaire.com, or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can.
-Rox
If you ever need assistance or have any questions, please connect with us via live chat at www.frigidaire.com, or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can.
-Rox
Written by a customer while visiting frigidaire.com
Customer Rating
5
Waiting years to buy a new one
on April 10, 2026
Posted by: Grandma Suzie
[This review was collected as part of a promotion.] I love the air fryer option. Can air fry so much more at one time then my countertop appliance
Response from frigidaire.comBy Ruth, Online Outreach Specialist, April 13, 2026
Hi there. Thank you for your feedback! We’re so glad to hear you’re enjoying the air fry option and that it’s giving you more capacity than your countertop appliance. We appreciate you choosing Frigidaire!
For any queries, connect with us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
For any queries, connect with us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com