Customer Reviews for Frigidaire - Gallery 30 in. wide 5 burners 5.1 Cu. Ft. Freestanding Gas Total Convection Range with Self Cleaning - Black Stainless Steel
Customer Rating
5
on April 12, 2024
Posted by: Anonymous
[This review was collected as part of a promotion.] I have never had a new stove until now and I love it.
[This review was collected as part of a promotion.] We had previously had a Frigidaire range that lasted 18 years. That is definitely what directed us to Frigidaire again. Not sure if we will get the same results but so far this is a nice unit.
[This review was collected as part of a promotion.] The only thing missing is a broiler pan that use to come with brand new stoves. Now every accessory must be purchased separately.
We put all Frigidaire appliances in our newly constructed home. Happy with dishwasher and fridge, but this gallery stove not so much. From the moment you turn the oven on until about half an hour after you turn it off, this cooling fan has an unpleasant pitch. We’ve had repair folks out twice to replace the cooling fan, the convection fan, the heat probe, the control panel. It now heats properly, but the whine is still there and we are told that’s the way this new oven sounds. Not optimal for an open concept home. The cooktop aspect is fine, but I really don’t like the whiny noise and am going to try to trade it back. As it was purchased months ahead of installation, and installed about a month before we moved into our home, and therefore did not have a chance to try it out earlier, we’ll see how that goes. In a nutshell, we would not purchase this oven again.
Response from frigidaire.comBy Maria, Online Outreach Specialist, April 12, 2024
Thank you for bringing this matter to our attention. We would like to apologize that your expectations with your oven didn't match your expectations. We want you to know that your feedback will help us understand our strengths and identify areas for growth. Also, our design and engineer teams are constantly monitoring our brand pages for feedback and experiences, such as yours, for future reference If you have any additional suggestions, comments, or concerns please let us know! You can reach us at 1-(800) 265-8352 Monday-Friday 8:30 am- 8:00 pm EST. - Maria
[This review was collected as part of a promotion.] We recently purchased this oven with air fry. Pretty cool! The stove top is great, oven heats up quickly. I have seen a few reviews about it being loud, not in my experience. Seems to be a great oven, very happy. It is sleek looking too.
[This review was collected as part of a promotion.] Loving the oven! Things are seeming to get done quicker and browning much nicer than my old oven. It also looks great in my kitchen.
[This review was collected as part of a promotion.] I like the look of the stove, the control panel is easy to follow. Have used the stove and the oven, but I have not used the Air Fry function yet. I had Frigidaire appliances before and was very satisfied with them.