Customer reviews from frigidaire.com
Frigidaire - Gallery 5.1 Cu. Ft. Freestanding Gas Total Convection Range with Self Cleaning - Black Stainless Steel
Average customer rating
4.8
(1,072 Reviews)
Rating breakdown 1,072 reviews
5 Stars
890
4 Stars
154
3 Stars
13
2 Stars
7
1 Star
8
Customer Reviews for Frigidaire - Gallery 5.1 Cu. Ft. Freestanding Gas Total Convection Range with Self Cleaning - Black Stainless Steel
Customer Rating
5
Great Product
on February 26, 2026
Posted by: J T Abshire
[This review was collected as part of a promotion.] As soon as I got old one out and installed the new one my wife started using it. She said that she loves this one better than her last two stoves. I am very glad to have invested the money in such a great product. Thank you
Jessie Abshire
Jessie Abshire
Response from frigidaire.comBy Christian, Online Outreach Specialist, February 26, 2026
Thank you for sharing your experience! We’re so glad to hear your wife loves the new stove and that it’s exceeding expectations compared to her previous ones. It’s wonderful to know that your investment is bringing satisfaction and ease to your kitchen. We appreciate your support! Should you have any additional questions or concerns, please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Best Regards,
-Christian
Best Regards,
-Christian
Written by a customer while visiting frigidaire.com
Customer Rating
4
A few things to get used to
on March 2, 2026
Posted by: Grsa
Overall looks great.
The quirks.
Fan seems to go into overdrive if temp is around 500 degrees. May have missed that in the documentation.
Temperature accuracy. Could be the thermometer I used but seems off by 10 or so degrees. Need to test a few more times
The good.
Steam bake chicken was excellent.
High temp eye of round also excellent. Important for the oven to retain heat after turning off.
Air fry seems to work well to. Just need to update temp by 5 to 10 degrees.
Overall a nice upgrade.
The quirks.
Fan seems to go into overdrive if temp is around 500 degrees. May have missed that in the documentation.
Temperature accuracy. Could be the thermometer I used but seems off by 10 or so degrees. Need to test a few more times
The good.
Steam bake chicken was excellent.
High temp eye of round also excellent. Important for the oven to retain heat after turning off.
Air fry seems to work well to. Just need to update temp by 5 to 10 degrees.
Overall a nice upgrade.
Response from frigidaire.comBy Ruth, Online Outreach Specialist, March 4, 2026
Hi there. Thank you for sharing your detailed feedback! We’re glad to hear that overall you’re enjoying your new oven and that features like steam bake, high‑temp roasting, and air fry are working well for you.
We appreciate your notes about the fan behavior and temperature accuracy — feedback like this is invaluable as we continue to improve our products and documentation.
It’s great to know that your oven is a nice upgrade, and we hope it continues to make cooking easier and more enjoyable for all your meals!
For any queries, connect with us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
We appreciate your notes about the fan behavior and temperature accuracy — feedback like this is invaluable as we continue to improve our products and documentation.
It’s great to know that your oven is a nice upgrade, and we hope it continues to make cooking easier and more enjoyable for all your meals!
For any queries, connect with us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
4
New stove
on March 4, 2026
Posted by: MM1949
[This review was collected as part of a promotion.] Basically I like my new stove. The burners light almost instantaneously and things cook quicker than my old stove, oven preheats quickly and things seem to bake evenly, cook top and oven clean easily. There are a couple things I’m not happy with….first is how easy the knobs on the stove turn. Little children can reach up and turn the stove on easily! Also, the bottom draw is hard to open and I usually have to use both hands. It is also very flimsy compared to my old stove, which was very sturdy. The draw is nice and big and holds a lot, but I would like it so much better if it was easier to open
Response from frigidaire.comBy Patrick, Online Outreach Specialist, March 5, 2026
Hi MM1949! Thank you for sharing your detailed feedback! We’re glad to hear that your new Frigidaire stove is performing well, with burners that light quickly, a fast-preheating oven, and easy-to-clean surfaces.
We appreciate your notes regarding the stove knobs and the bottom drawer. Safety and ease of use are important, and we understand your concern about how easily the knobs turn and the drawer’s sturdiness. Your feedback is valuable and will be shared with our product team as they continue to refine our designs.
If you need any assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
We appreciate your notes regarding the stove knobs and the bottom drawer. Safety and ease of use are important, and we understand your concern about how easily the knobs turn and the drawer’s sturdiness. Your feedback is valuable and will be shared with our product team as they continue to refine our designs.
If you need any assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
Written by a customer while visiting frigidaire.com
Customer Rating
5
Meets my expectations
on March 5, 2026
Posted by: Rocaw
[This review was collected as part of a promotion.] For over 50+ years I have been cooking with a gas stove top. My oven has been electric. So far I have been enjoying cooking with my new stove. Haven’t used the air fryer option for the oven, but will soon. Then I will be getting extra cabinet space when I donate my air fryer to our local thrift store. 🤗
Response from frigidaire.comBy Sam, Online Outreach Specialist, March 9, 2026
Hello Rocaw!
Thank you for sharing your experience with your Frigidaire Gallery 30" Gas Range with No Preheat + Air Fry (model GCRG3060BF). We’re thrilled to hear that you’re enjoying cooking with your new stove, and it sounds like the air fryer feature will soon make things even more convenient!
It’s wonderful to know our appliances are helping make your kitchen experience enjoyable and freeing up extra space. If you ever have any questions or need assistance in the future, please do not hesitate to connect with us via live chat or by phone at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we will be happy to assist. Thank you for choosing Frigidaire Gallery!~Sam
Thank you for sharing your experience with your Frigidaire Gallery 30" Gas Range with No Preheat + Air Fry (model GCRG3060BF). We’re thrilled to hear that you’re enjoying cooking with your new stove, and it sounds like the air fryer feature will soon make things even more convenient!
It’s wonderful to know our appliances are helping make your kitchen experience enjoyable and freeing up extra space. If you ever have any questions or need assistance in the future, please do not hesitate to connect with us via live chat or by phone at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we will be happy to assist. Thank you for choosing Frigidaire Gallery!~Sam
Written by a customer while visiting frigidaire.com
Customer Rating
5
Efficient and good looking
on March 11, 2026
Posted by: PB246
[This review was collected as part of a promotion.] This was a great upgrade. The burners are super efficient. The design is pleasing. I had to calibrate the oven a bit. Instructions are easy. Not too many bells and whistles, but all you need to get good results.
Response from frigidaire.comBy Jessica, Online Outreach Specialist, March 13, 2026
Thank you for sharing your experience! We’re glad to hear that your 30" Rear Control Gas Range with Total Convection has been a great upgrade. It’s wonderful to know that the burners are efficient, the design is appealing, and the oven calibration and instructions were straightforward. We’re happy it provides all the essential features needed for excellent cooking results. If you will need assistance in the future, please don’t hesitate to reach out to us via call at 1‑800‑374‑4432, Monday–Friday, 8:30 AM to 8:00 PM EST. Wishing you all the very best.
- Jessica
- Jessica
Written by a customer while visiting frigidaire.com
Customer Rating
5
100% Recommend
on March 14, 2026
Posted by: AutTcha
[This review was collected as part of a promotion.] I am in love with this oven. The air fryer setting works so well. I was able to pass on my current air fryer to give me more space in the kitchen. The grates on top are slightly farther away from the flame than my previous stove but I and my family agree that we now have better control of the cooking temperature. My third stove in thirty years and finally one I am really happy with.
Response from frigidaire.comBy Patrick, Online Outreach Specialist, March 17, 2026
Hi AutTcha!
Thank you so much for sharing your wonderful experience!
We’re thrilled to hear how much you love your new Frigidaire oven. It’s fantastic that the air fryer setting is working so well and even helped free up space in your kitchen—that’s a big win!
We’re also glad to hear that you and your family are enjoying the improved temperature control, even with the slight difference in grate height. It’s especially meaningful to know that after many years and multiple appliances, this is the one that truly stands out for you.
We truly appreciate you choosing Frigidaire and hope your range continues to bring you great results and enjoyment for years to come. If you need any assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can.
Warm regards,
Patrick
Thank you so much for sharing your wonderful experience!
We’re thrilled to hear how much you love your new Frigidaire oven. It’s fantastic that the air fryer setting is working so well and even helped free up space in your kitchen—that’s a big win!
We’re also glad to hear that you and your family are enjoying the improved temperature control, even with the slight difference in grate height. It’s especially meaningful to know that after many years and multiple appliances, this is the one that truly stands out for you.
We truly appreciate you choosing Frigidaire and hope your range continues to bring you great results and enjoyment for years to come. If you need any assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can.
Warm regards,
Patrick
Written by a customer while visiting frigidaire.com
Customer Rating
5
on March 15, 2026
Posted by: Moc1414
[This review was collected as part of a promotion.] I really like the new stove. Oven heats up quickly, and burners nicely placed in comparison to my 12 year old Gallery stove (which is what I replaced). My Only complaint is I had to buy the middle grate. Providing only the griddle (which is really is too small and useless ) was a negative for me. My older model came with both. You might want to rethink this and provide the grate and make the griddle optional.
Response from frigidaire.comBy Reed, Online Outreach Specialist, March 17, 2026
Hi Moc1414, thank you for sharing your feedback! We’re glad to hear you’re enjoying your new stove and that the faster oven preheat and burner layout are improvements from your previous Gallery model.
We also appreciate your comments regarding the center grate and griddle. We understand how important those accessories are for everyday cooking, and your feedback about including both is very helpful and will be taken into consideration.
If you ever have questions or need assistance, please feel free to connect with us via Live Chat at Frigidaire.com or by phone at 1-800-374-4432, Monday through Friday, 8:30 AM – 8 PM ET. We’re always happy to help.
— Reed
We also appreciate your comments regarding the center grate and griddle. We understand how important those accessories are for everyday cooking, and your feedback about including both is very helpful and will be taken into consideration.
If you ever have questions or need assistance, please feel free to connect with us via Live Chat at Frigidaire.com or by phone at 1-800-374-4432, Monday through Friday, 8:30 AM – 8 PM ET. We’re always happy to help.
— Reed
Written by a customer while visiting frigidaire.com
Customer Rating
2
New Stove
on March 19, 2026
Posted by: Dave8198
[This review was collected as part of a promotion.] We first bought this same basic model stove in 2008 and liked it enough to repurchase it again when we built our new house in 2013. We especially liked the temperature probe and used it all the time. The stove had been a good stove for the past 13 years but gave us a problem a couple of weeks ago. We liked it enough though, that we decided to repurchase the stove again. I am a homebuilder and had recommended this stove over the years to some of my clients. I called my appliance supplier to see if the same basic stove was still available, with the same features, which it was, and told them to send me one. The reasons we gave it 2 stars instead of 5 I listed here. The placement for the temperature probe in this new stove was moved from the front left side, to the top-back right side inside the oven. This makes it very difficult to impossible to plug it in, whether the oven is hot or cold. You have to be able to be on your hands and knees and bent way over to reach the outlet for the probe. Very difficult for people our age (70’s) ,which makes it useless. If you pre-heat your oven it is impossible for anyone, to reach it without being burned. “Small” changes were also made to the griddle. It is now just 5 1/2” wide which is a 33% reduction in width (8 1/4”) from the previous 2 Frigidaire stoves I had purchased, That means mini pancakes are about the only thing you can griddle. My suggestion to Frigidaire is, if the cost to include the probe and griddle features done properly is exorbitant, eliminate them altogether, rather than market them as useable features on this stove. If the price increase for them done correctly is $50 more, I would rather pay the extra than just get marketing lip service from you. In 2008 I shopped hard for a stove and selected the Frigidaire. Was happy with it, and 5 years later purchased it a second time, sight unseen, and wasn’t disappointed. I purchased this the 3rd time, site unseen, and discovered the hard way that Frigidaire had changed their Philosophy. Apparently the company has headed in another direction. From supplying good, reliable, mid-range appliances, to re-engineering good appliances to poor appliances for cost savings and marketing them as the “old standard”. Disappointed in you Frigidaire. Get yourselves back on track! I feel I can no longer trust a company I have been purchasing from for the past 55 years.
Response from frigidaire.comBy Christian, Online Outreach Specialist, March 23, 2026
Thank you for taking the time to share your detailed feedback. We sincerely apologize for the frustration and inconvenience you’ve experienced with the placement of the temperature probe and the changes to the griddle on your recent Frigidaire stove.
We greatly value customers like you, who have trusted our products for many years, and your insights are important to us. We understand how critical ease of use and feature functionality are, especially for longtime users, and we’re sorry that this stove did not meet the expectations set by your previous experiences.
We will share your feedback with our product development team, as it highlights areas where improvements are needed. In the meantime, if you would like to discuss your concerns or explore potential solutions, our customer support team is available and would be happy to assist you directly. Please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Best Regards
-Christian
We greatly value customers like you, who have trusted our products for many years, and your insights are important to us. We understand how critical ease of use and feature functionality are, especially for longtime users, and we’re sorry that this stove did not meet the expectations set by your previous experiences.
We will share your feedback with our product development team, as it highlights areas where improvements are needed. In the meantime, if you would like to discuss your concerns or explore potential solutions, our customer support team is available and would be happy to assist you directly. Please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Best Regards
-Christian
Written by a customer while visiting frigidaire.com