Customer reviews from frigidaire.com
Frigidaire - Gallery 30 in. wide 5 burners 5.1 Cu. Ft. Freestanding Gas Total Convection Range with Self Cleaning - Black Stainless Steel
Average customer rating
4.8 out of 5
4.8
(1,186 Reviews)
Open Ratings Snapshot
Rating breakdown 1,186 reviews
5 Stars
985
4 Stars
171
3 Stars
14
2 Stars
7
1 Star
9
Best Buy Privacy Policy
Customer Reviews for Frigidaire - Gallery 30 in. wide 5 burners 5.1 Cu. Ft. Freestanding Gas Total Convection Range with Self Cleaning - Black Stainless Steel
Customer Rating
5 out of 5
5
Great stove Love the Features
on May 18, 2026
Posted by: New to gas
[This review was collected as part of a promotion.] This is our first gas stove! We love the features it has! We have been using it for about two weeks and love it so far….
Response from frigidaire.comBy Christian, Online Outreach Specialist, May 18, 2026
Hi there, our valued customer.

Thank you for your feedback. We’re glad to hear you’re enjoying your new gas stove and that its features are meeting your expectations so far. Should you have any additional questions or concerns, please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.

Best Regards,

-Christian
Written by a customer while visiting frigidaire.com
Customer Rating
5 out of 5
5
on May 16, 2026
Posted by: robert07
[This review was collected as part of a promotion.] Love the cooking options. The finish is beautiful and easy to clean. This is the second gallery range I have purchased and it does not disappoint.
Response from frigidaire.comBy Maico, Online Outreach Specialist, May 19, 2026
Hello Robert07, thank you for sharing your feedback!

We’re delighted to hear you’re enjoying your Frigidaire Gallery range and that the cooking options, beautiful finish, and easy-to-clean surface are all meeting your expectations. It’s especially wonderful to know this is your second Gallery range and that it continues to deliver a great experience for you.

If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or contact our Customer Support at 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST. Thank you, and have a great rest of your day! - Maico
Written by a customer while visiting frigidaire.com
Customer Rating
4 out of 5
4
Good but not perfect
on May 15, 2026
Posted by: Katkat1962
[This review was collected as part of a promotion.] Price to high for product . Train installers better. I could of had a gas leak!
Response from frigidaire.comBy Reed, Online Outreach Specialist, May 18, 2026
Hi there, thank you for sharing your feedback. We’re sorry to hear you have concerns regarding the pricing and the installation experience for your gas range, and we understand how serious and concerning it is to feel there may have been a safety risk during installation.

If you need further assistance or would like us to review this further, please connect with us through live chat at Frigidaire.com or call us at 1-800-374-4432, Monday - Friday, 8:30am – 8pm ET. — Reed
Written by a customer while visiting frigidaire.com
Customer Rating
5 out of 5
5
on May 6, 2026
Posted by: retired1953
[This review was collected as part of a promotion.] I love how nice it brighten up my kitchen, Everyone of the Frigidaire products that I own stand out, the Gallery selection is the best. Fixing to buy the Gallery Dishwasher It has a lot of good features. My Oven is the best with the Convection feature it gets the job done a lot faster and products look larger. Love the no print feature.
Response from frigidaire.comBy Maico, Online Outreach Specialist, May 7, 2026
Hi Retired1953, thank you for sharing such wonderful feedback! We’re delighted to hear how much you’re enjoying your Frigidaire appliances and that they’re helping brighten up your kitchen. It’s great to know the Gallery collection has been a standout for you, and that you’re especially enjoying the convection cooking and smudge-resistant finish, both designed to make everyday use more convenient and efficient.

We also appreciate your continued trust in our products as you consider adding the Gallery Dishwasher to your home. We hope it delivers the same level of satisfaction and performance you’ve come to expect.

If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or through our Customer Support by dialing 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.

Thank you, and have a great rest of your day! - Maico
Written by a customer while visiting frigidaire.com
Customer Rating
4 out of 5
4
So far so good,
on May 4, 2026
Posted by: JLBumol
[This review was collected as part of a promotion.] Grid placement takes getting used too
Response from frigidaire.comBy Reed, Online Outreach Specialist, May 6, 2026
Hi there, thank you for sharing your feedback. We’re glad to hear you’re getting familiar with your range.

We understand that the grid placement can take a bit of adjustment at first. It’s designed to support different cookware sizes and help with stability, but there can be a short learning curve depending on what you’re used to.

We appreciate you choosing Frigidaire and taking the time to share your experience. If you ever need assistance, you can reach us via live chat at Frigidaire.com or by calling 1-800-374-4432, Monday – Friday, 8:30am – 8pm ET. — Reed
Written by a customer while visiting frigidaire.com
Customer Rating
5 out of 5
5
Love this range
on May 2, 2026
Posted by: Bevisrd
[This review was collected as part of a promotion.] There is nothing to dislike about this range. The cooktop is spacious, the middle burner is great for warming buns to making grilled cheese. The storage door glide easily with plenty of of room for cookie sheets and racks! Plus all the extra things it does like convection, air frying, etc make it the perfect all in one cooking appliance!
Response from frigidaire.comBy Reed, Online Outreach Specialist, May 4, 2026
Hi there, thank you for sharing your feedback. We’re glad to hear you’re enjoying your range and finding the spacious cooktop, versatile middle burner, and easy-gliding storage drawer so useful. It’s also great to know the added cooking features like convection and air frying are making it a convenient all-in-one appliance for your kitchen.

We appreciate you choosing Frigidaire and taking the time to share your experience. If you ever need assistance, you can reach us anytime via live chat at Frigidaire.com or by calling 1-800-374-4432, Monday – Friday, 8:30am – 8pm ET. — Reed
Written by a customer while visiting frigidaire.com
Customer Rating
4 out of 5
4
Great stove but not a nonstick griddle
on May 2, 2026
Posted by: JKLT
[This review was collected as part of a promotion.] The stove/oven is great but I wish I hadn’t gotten the griddle in the middle. It is not nonstick and hard to keep looking new after use
Response from frigidaire.comBy Reed, Online Outreach Specialist, May 4, 2026
Hi there, thank you for sharing your feedback. We’re glad to hear you’re enjoying your stove and oven overall, but we understand your concerns about the center griddle. That surface is designed for durability and even heating, but it does require specific care since it is not a nonstick coating, which can make maintenance more noticeable over time.
We appreciate your honest input, as it helps us understand how our products are being used in real homes. If you’d like tips on care and cleaning or have any questions about your range, feel free to reach out via live chat at Frigidaire.com or call 1-800-374-4432, Monday – Friday, 8:30am – 8pm ET. — Reed
Written by a customer while visiting frigidaire.com
Customer Rating
4 out of 5
4
on April 30, 2026
Posted by: JasonS1
[This review was collected as part of a promotion.] I love all the features of this oven. The one main issue I have is not being able to decrease the volume of the beeping. It is excessively loud.
I also wish the stove control knobs had a bit more positive lock in the off position. They are very easy to turn on when needed, but also easy to turn if accidentally bumped.
Response from frigidaire.comBy Reed, Online Outreach Specialist, May 1, 2026
Hi there,

Thank you for taking the time to share your feedback. We’re glad you’re enjoying the oven’s features, and we appreciate you pointing out the concerns with the beeping volume and the stove control knobs.

We understand how a loud notification tone can be disruptive, and we also recognize your concern about the knobs being too easily turned if bumped. Feedback like this is important and will be shared with our product team for review.

If you’d like assistance checking whether your model has any available settings or updates related to tone control, our support team can help. You can reach us via live chat at Frigidaire.com or by phone at 1-800-374-4432, Monday–Friday, 8:30am–8pm ET.

— Reed
Written by a customer while visiting frigidaire.com
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