Customer Reviews for Frigidaire - Gallery 30 in. wide 5 burners 5.1 Cu. Ft. Freestanding Gas Total Convection Range with Self Cleaning - Black Stainless Steel
Customer Rating
4
REPLACEMENT
on June 4, 2024
Posted by: Cary777
[This review was collected as part of a promotion.] Great replacement however NO customer should experience the replacement process that my family had to endure.
[This review was collected as part of a promotion.] I like the griddle built in to the top of the stove. It's convenient for when I want to cook multiple things but don't want to get a big pan out. The burners are strong. The oven itself has been good too
[This review was collected as part of a promotion.] Only complaint is if the burners are bumped while cleaning they may not light until realigned in the next use.
[This review was collected as part of a promotion.] I love my new stove . We just remodeled our kitchen and I couldn’t wait until my new stove was installed. I think I baked for 4 days straight after it is fantastic
[This review was collected as part of a promotion.] Hard to write a review on something that doesn't work. it was delivered with bad circuit board so half the function do not work
Response from frigidaire.comBy Maria, Online Outreach Specialist, June 3, 2024
It is so unfortunate that you have had this experience with your range, Robert. We can assure you that this not how we wanted your ownership experience to be. We strive to provide the most reliable and quality products for our consumers, and we're not happy that we were unable to deliver those results for you. Upon review, it appears that you've been working with our customer care team towards the resolution. Should you require any additional assistance, please do not hesitate to reconnect with us via live chat or call us at 1-800-374-4432 Monday-Friday 8:30 am- 8:00 pm EST. - Maria
[This review was collected as part of a promotion.] We loved our new gas stove. The stove is very reliable and easy to use. The over is larga and the look is great. Frigidaire did a great job with this model and I recommend to all my friends
Response from frigidaire.comBy Owen, Online Outreach Specialist, June 3, 2024
Hello Irwin48,
Thank you for taking the time to provide us with your feedback and experience. We appreciate this kind of feedback since it helps us to be the best we can be. Moving forward, if you have any questions or assistance, Please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.