Customer reviews from frigidaire.com
Frigidaire - Gallery 30 in. wide 5 burners 5.1 Cu. Ft. Freestanding Gas Total Convection Range with Self Cleaning - Black Stainless Steel
Average customer rating
4.8
(1,186 Reviews)
Rating breakdown 1,186 reviews
5 Stars
985
4 Stars
171
3 Stars
14
2 Stars
7
1 Star
9
Customer Reviews for Frigidaire - Gallery 30 in. wide 5 burners 5.1 Cu. Ft. Freestanding Gas Total Convection Range with Self Cleaning - Black Stainless Steel
Customer Rating
4
Gas stove
on June 14, 2026
Posted by: Mommaof7cooks
[This review was collected as part of a promotion.] Love my new gas stove so far, it looks great, cooks well and I’m learning quick as a first timer using a gas stove.
My only concern is how easily the front knobs turn on when brushed against and due to the size and layout of my kitchen, I can’t move it.
My only concern is how easily the front knobs turn on when brushed against and due to the size and layout of my kitchen, I can’t move it.
Response from frigidaire.comBy Rox, Online Outreach Specialist, June 16, 2026
Hi, Mommaof7cooks!
Thank you for sharing your feedback on your Frigidaire gas stove. We’re glad to hear you’re enjoying how it looks and performs and that you’re getting comfortable using gas cooking for the first time—that’s great to hear.
We also appreciate you calling out the sensitivity of the front knobs. That’s important feedback, especially given your kitchen layout, and we’ll be sure to share it with our product team for review. In the meantime, if you ever need guidance on safe use or knob lock options (if available for your model), our support team can help walk you through those settings.
If you need assistance at any time, please connect with us via live chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432, Monday–Friday, 8:30 a.m. to 8:00 p.m. EST—we’re always here to help.
-Rox.
Thank you for sharing your feedback on your Frigidaire gas stove. We’re glad to hear you’re enjoying how it looks and performs and that you’re getting comfortable using gas cooking for the first time—that’s great to hear.
We also appreciate you calling out the sensitivity of the front knobs. That’s important feedback, especially given your kitchen layout, and we’ll be sure to share it with our product team for review. In the meantime, if you ever need guidance on safe use or knob lock options (if available for your model), our support team can help walk you through those settings.
If you need assistance at any time, please connect with us via live chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432, Monday–Friday, 8:30 a.m. to 8:00 p.m. EST—we’re always here to help.
-Rox.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Gas Range
on June 13, 2026
Posted by: Pdm68
[This review was collected as part of a promotion.] We really are enjoying our new Frigidaire range! It does everything it’s supposed to do and does it perfectly.
Response from frigidaire.comBy Angel, Online Outreach Specialists, June 16, 2026
Hi, Pdm68! Thank you for sharing your feedback! We’re delighted to hear that you’re really enjoying your new Frigidaire Gas Range and that it’s performing exactly as expected. Knowing that it does everything you need and does it perfectly is wonderful to hear. We appreciate your confidence in our products and thank you for choosing Frigidaire for your home. If you need further assistance, please feel free to contact us via Live Chat at frigidaire.com or call us at 1-800-374-4432 Monday–Friday, 8:30 a.m.–8:00 p.m. EST, and our team will be happy to provide support whenever needed. -Angel
Written by a customer while visiting frigidaire.com
Customer Rating
5
It’s great
on June 13, 2026
Posted by: Port Washington
[This review was collected as part of a promotion.] Love it
Response from frigidaire.comBy Reed, Online Outreach Specialist, June 16, 2026
Hi Port Washington,
Thank you for sharing your feedback. We’re glad to hear you love your range and that it’s meeting your expectations.
For any future assistance, please contact our support team via live chat at Frigidaire.com or by phone at 1-800-374-4432, Monday–Friday, 8:30am–8:30pm ET.
— Reed
Thank you for sharing your feedback. We’re glad to hear you love your range and that it’s meeting your expectations.
For any future assistance, please contact our support team via live chat at Frigidaire.com or by phone at 1-800-374-4432, Monday–Friday, 8:30am–8:30pm ET.
— Reed
Written by a customer while visiting frigidaire.com
Customer Rating
5
Frigidaire gas stove
on June 8, 2026
Posted by: Lorzz
[This review was collected as part of a promotion.] So far so good beautiful looking gas stove has a lot of options especially the air fryer option. I’ll be new to all of the different options. The stove has to offer. I am a lot of reading to do, it was a great deal I’ve used the burners more than I have the stove itself and I love how quick it lights up
Response from frigidaire.comBy Angel, Online Outreach Specialists, June 10, 2026
Hi, Lorzz! Thank you for sharing your feedback! We're delighted to hear that you're enjoying the beautiful design of your Frigidaire Gas Range and that the burners are performing so well for you. It's great to know you're excited about the many cooking features available, especially the Air Fry option. With so many convenient settings to explore, taking some time to get familiar with them can open up even more possibilities in the kitchen. We're glad to hear you're pleased with your purchase and appreciate your comments about the quick and reliable burner ignition.
If you need further assistance, please feel free to contact us via Live Chat at frigidaire.com or call us at 1-800-374-4432 Monday-Friday, 8:30 a.m.–8:00 p.m. EST. We are always happy to help you get the most out of your appliance. -Angel
If you need further assistance, please feel free to contact us via Live Chat at frigidaire.com or call us at 1-800-374-4432 Monday-Friday, 8:30 a.m.–8:00 p.m. EST. We are always happy to help you get the most out of your appliance. -Angel
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great range
on June 7, 2026
Posted by: Cutterok
[This review was collected as part of a promotion.] So far we love it
Just did wings with the air fryer
Like the edge to edge stove top
Just did wings with the air fryer
Like the edge to edge stove top
Response from frigidaire.comBy Christian, Online Outreach Specialist, June 8, 2026
Hello Valued Customer,
Thank you for your great review! We're thrilled to hear that you're enjoying your new appliance and that the air fryer function is already delivering great results—those wings sound like a perfect test. We're also glad the edge-to-edge cooktop is making your cooking experience more convenient and enjoyable.
We appreciate you taking the time to share your experience and hope your appliance continues to perform well for all your future meals. Thank you for choosing our product! If you have any questions or need assistance, please feel free to contact us through Live Chat at Frigidaire.com or call us at 1-800-374-4432, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST. Our team will be happy to assist you.
Kind regards,
Christian
Thank you for your great review! We're thrilled to hear that you're enjoying your new appliance and that the air fryer function is already delivering great results—those wings sound like a perfect test. We're also glad the edge-to-edge cooktop is making your cooking experience more convenient and enjoyable.
We appreciate you taking the time to share your experience and hope your appliance continues to perform well for all your future meals. Thank you for choosing our product! If you have any questions or need assistance, please feel free to contact us through Live Chat at Frigidaire.com or call us at 1-800-374-4432, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST. Our team will be happy to assist you.
Kind regards,
Christian
Written by a customer while visiting frigidaire.com
Customer Rating
4
One issue. And it’s really bumming me out.
on June 6, 2026
Posted by: SGC4good
[This review was collected as part of a promotion.] Overall, this is a great new range for me. I’m having one unfortunate issue. The grated are getting black oily paint all over my pots and pans and it’s nearly impossible to clean. When I do my hands get all black and oily and when I place the pots anywhere heater they touch gets black. I’m assuming this will stop eventually. But it’s awful. Aside from that, the stove is everything I wanted. But … ugh.
Response from frigidaire.comBy Maico, Online Outreach Specialist, June 9, 2026
Hi SGC4good, thank you for taking the time to share your feedback. We’re glad to hear you’re enjoying your new range overall and that it’s meeting your expectations in performance.
We’re very sorry to hear about the issue you’re experiencing with the grates transferring a black, oily residue onto your cookware and hands. That is not the experience we want for our customers. In many cases, this can be related to residual manufacturing oils or coatings that may remain on components after production and initial use, but it should not persist or continue to transfer onto pots and pans with regular cleaning and proper break-in use.
We recommend thoroughly cleaning the grates with warm, soapy water and drying them completely before use. If the issue continues after a few uses, it may require further inspection to ensure there is no defect with the coating.
If you need additional assistance or would like us to review this further with you, please join us via Live Chat on our website or contact our Customer Support at 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you, and have a great rest of your day! - Maico
We’re very sorry to hear about the issue you’re experiencing with the grates transferring a black, oily residue onto your cookware and hands. That is not the experience we want for our customers. In many cases, this can be related to residual manufacturing oils or coatings that may remain on components after production and initial use, but it should not persist or continue to transfer onto pots and pans with regular cleaning and proper break-in use.
We recommend thoroughly cleaning the grates with warm, soapy water and drying them completely before use. If the issue continues after a few uses, it may require further inspection to ensure there is no defect with the coating.
If you need additional assistance or would like us to review this further with you, please join us via Live Chat on our website or contact our Customer Support at 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you, and have a great rest of your day! - Maico
Written by a customer while visiting frigidaire.com
Customer Rating
5
Works fantastic
on June 5, 2026
Posted by: 9277junior
[This review was collected as part of a promotion.] Completely satisfied. The air fry and griddle option are great!
Response from frigidaire.comBy Angel, Online Outreach Specialists, June 8, 2026
Hi, 9277junior! Thank you for your feedback! We're so glad to hear you're completely satisfied with your gas range and enjoying the air fry and griddle features. It’s great to know these options are making your cooking experience more enjoyable and versatile. We truly appreciate you choosing Frigidaire!
If you need further assistance, please feel free to contact us via Live Chat at Frigidaire.com or call us at 1-800-374-4432 Monday–Friday, 8:30 a.m.–8:00 p.m. EST. Our team is always happy to help. -Angel
If you need further assistance, please feel free to contact us via Live Chat at Frigidaire.com or call us at 1-800-374-4432 Monday–Friday, 8:30 a.m.–8:00 p.m. EST. Our team is always happy to help. -Angel
Written by a customer while visiting frigidaire.com
Customer Rating
5
Dreamy!
on June 5, 2026
Posted by: AMS88
[This review was collected as part of a promotion.] My new gallery series gas oven is wonderful! Superior to the previous professional series. The grates are non-skid. Lighting and controls are perfect. Some noise with the convection fan, but not unreasonable. Caught a good deal with holiday pricing.
Response from frigidaire.comBy Christian, Online Outreach Specialist, June 5, 2026
Hi there, Valued Customer,
Thank you for your 5-star review! We’re delighted to hear that you’re enjoying your new Gallery Series gas oven and that the design, grates, lighting, and controls are meeting your expectations. We also appreciate your thoughtful note about the convection fan noise, as feedback like this is very helpful. It’s great to know you were able to take advantage of holiday pricing as well. Thank you for choosing our product and for sharing your experience!
If you have any questions or need assistance in the future, please feel free to contact us through Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST. We would be happy to assist you.
Best regards,
Christian
Thank you for your 5-star review! We’re delighted to hear that you’re enjoying your new Gallery Series gas oven and that the design, grates, lighting, and controls are meeting your expectations. We also appreciate your thoughtful note about the convection fan noise, as feedback like this is very helpful. It’s great to know you were able to take advantage of holiday pricing as well. Thank you for choosing our product and for sharing your experience!
If you have any questions or need assistance in the future, please feel free to contact us through Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST. We would be happy to assist you.
Best regards,
Christian
Written by a customer while visiting frigidaire.com