Customer reviews from frigidaire.com
Frigidaire - Professional 36 in. Wide 21 Cu. Ft. Counter-Depth 4-Door French Door Refrigerator with Custom-Flex Temp Drawer - Stainless Steel
Average customer rating
4.8
(101 Reviews)
Rating breakdown 101 reviews
5 Stars
80
4 Stars
19
3 Stars
2
2 Stars
0
1 Star
0
Customer Reviews for Frigidaire - Professional 36 in. Wide 21 Cu. Ft. Counter-Depth 4-Door French Door Refrigerator with Custom-Flex Temp Drawer - Stainless Steel
Customer Rating
4
Refrigerator
on May 21, 2026
Posted by: Cookie510
[This review was collected as part of a promotion.] Really enjoy the flexibility of the middle drawer.
Response from frigidaire.comBy Maico, Online Outreach Specialist, May 25, 2026
Hi there, Cookie510! Thank you for your feedback. We’re glad to hear you’re enjoying the flexibility of the middle drawer and that it’s adding convenience to your appliance experience.
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or contact our Customer Support at 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you, and have a great rest of your day! - Maico
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or contact our Customer Support at 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you, and have a great rest of your day! - Maico
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great Looking and Functional
on May 20, 2026
Posted by: Dream Home Retiree
[This review was collected as part of a promotion.] Love this fridge. Having cubed ice in the door and freezer drawer is a plus when you entertain lots of family.
Response from frigidaire.comBy Ruth, Online Outreach Specialist, May 25, 2026
Hi there. Thank you for sharing your feedback! We’re so glad to hear you’re loving your Frigidaire refrigerator and that the in-door cubed ice and freezer drawer are making entertaining family easier. We appreciate you choosing Frigidaire!
If you need any assistance, please feel free to connect with us via Live Chat at Frigidaire.com or by phone at 800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
If you need any assistance, please feel free to connect with us via Live Chat at Frigidaire.com or by phone at 800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
4
Great fridge
on May 19, 2026
Posted by: Freddy372
[This review was collected as part of a promotion.] We live the configuration of this fridge. We are really able to maximize the space.
Response from frigidaire.comBy Patrick, Online Outreach Specialist, May 21, 2026
Hi Freddy372!
Thank you for taking the time to share your feedback with us. We’re delighted to hear that you’re enjoying the configuration of your refrigerator and that it’s helping you maximize your storage space.
It’s great to know the design is working well for your needs and making everyday organization easier.
We truly appreciate your support and feedback. If you ever need any assistance in the future, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. — Patrick
Thank you for taking the time to share your feedback with us. We’re delighted to hear that you’re enjoying the configuration of your refrigerator and that it’s helping you maximize your storage space.
It’s great to know the design is working well for your needs and making everyday organization easier.
We truly appreciate your support and feedback. If you ever need any assistance in the future, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. — Patrick
Written by a customer while visiting frigidaire.com
Customer Rating
4
From Gallery to Professional fridge
on May 19, 2026
Posted by: Ozarks beauty
[This review was collected as part of a promotion.] Due to years worth of problems with our Gallery fridge the extended warranty company finally gave up on regulating the temp in the fridge side. Freezer worked great! Our repairman said he would not hesitate to purchase a Fridgidaire so we took his recommendations and purchased a Professional series. So far it has been very good. Having a hard time remembering that the Pro series has different positions on the crisper boxes than the Gallery series. Also, it’s nice to have soft close doors.
Response from frigidaire.comBy Reed, Online Outreach Specialist, May 21, 2026
Hi there, thank you for sharing your feedback. We’re glad to hear that your new Frigidaire Professional series refrigerator has been performing well so far, and we appreciate your comments about the soft-close doors and overall design. We also understand the adjustment needed when moving from the Gallery series, especially with interior configuration differences like the crisper drawer positions.
We appreciate you taking the time to share your experience.
For further assistance, please connect with us through live chat at Frigidaire.com or call us at 1-800-374-4432, Monday - Friday, 8:30am – 8pm ET. — Reed
We appreciate you taking the time to share your experience.
For further assistance, please connect with us through live chat at Frigidaire.com or call us at 1-800-374-4432, Monday - Friday, 8:30am – 8pm ET. — Reed
Written by a customer while visiting frigidaire.com
Customer Rating
5
Beautiful and spacious
on May 19, 2026
Posted by: Suz234
[This review was collected as part of a promotion.] Love my new fridgidaire. I did not expect how much room fir groceries there is. The smudgeproof front feature is also a great feature
Response from frigidaire.comBy Patrick, Online Outreach Specialist, May 20, 2026
Hi Suz234!
Thank you for taking the time to share your feedback with us. We are so pleased to hear that you are loving your new Frigidaire refrigerator and that it has exceeded your expectations in terms of storage space.
It’s also great to know that you are enjoying the smudge-proof finish, which helps keep your appliance looking clean and polished with less effort. We’re glad these features are making a positive difference in your daily use.
We truly appreciate you choosing Frigidaire and sharing your experience with us.
If you ever need any assistance in the future, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. — Patrick
Thank you for taking the time to share your feedback with us. We are so pleased to hear that you are loving your new Frigidaire refrigerator and that it has exceeded your expectations in terms of storage space.
It’s also great to know that you are enjoying the smudge-proof finish, which helps keep your appliance looking clean and polished with less effort. We’re glad these features are making a positive difference in your daily use.
We truly appreciate you choosing Frigidaire and sharing your experience with us.
If you ever need any assistance in the future, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. — Patrick
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great design and functionality
on May 18, 2026
Posted by: PeterDk
[This review was collected as part of a promotion.] Although counter-depth, this fridge feels large and spacious inside. The multi-function drawer is a great feature - it can freeze, chill drinks or extend the fridge function for regular cooling. The design is bold and outstanding - it looks great in my kitchen ! The app was a bit awkward to get working (on android have to disable mobile data while connecting to the fridge) but now that I have it working it is a great way to monitor the fridge.
Response from frigidaire.comBy Maico, Online Outreach Specialist, May 20, 2026
Hello PeterDk, thank you for your feedback! We’re delighted to hear that you’re enjoying your Frigidaire counter-depth refrigerator and that you’re pleased with its spacious interior, multi-function drawer, and bold design that complements your kitchen. It’s also great to know the appliance is performing well for your needs.
We appreciate you sharing your experience with the mobile app setup on Android. Your note about the connection process is very helpful, and we understand how that initial setup step could be a bit tricky. We’re glad to hear that once connected, the app has been a useful tool for monitoring your refrigerator.
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or contact our Customer Support at 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you for choosing Frigidaire, and have a great rest of your day! - Maico
We appreciate you sharing your experience with the mobile app setup on Android. Your note about the connection process is very helpful, and we understand how that initial setup step could be a bit tricky. We’re glad to hear that once connected, the app has been a useful tool for monitoring your refrigerator.
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or contact our Customer Support at 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you for choosing Frigidaire, and have a great rest of your day! - Maico
Written by a customer while visiting frigidaire.com
Customer Rating
5
Nice size interior, So much space for a counter depth
on May 18, 2026
Posted by: clr26
[This review was collected as part of a promotion.] The fridge is very pretty. I like the handles on the doors and that there is no handle on drawers. There is so much space for a counter depth. Much more usable space than others I looked at. The dual ice makers are a cool feature and both seem to be working well so far.
Response from frigidaire.comBy Christian, Online Outreach Specialist, May 18, 2026
Hi there, our valued customer.
Thank you for your detailed feedback. We’re pleased to hear you’re enjoying the design, storage capacity, and features of your refrigerator, including the dual ice makers. We appreciate your support. Should you have any additional questions or concerns, please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Best Regards,
-Christian
Thank you for your detailed feedback. We’re pleased to hear you’re enjoying the design, storage capacity, and features of your refrigerator, including the dual ice makers. We appreciate your support. Should you have any additional questions or concerns, please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Best Regards,
-Christian
Written by a customer while visiting frigidaire.com
Customer Rating
5
New Frig Time
on May 18, 2026
Posted by: Janet from Texas
[This review was collected as part of a promotion.] Love the center shelf for extra refrigeration space. It takes a little time to get use to the French doors, but not an issue! Love it!
Response from frigidaire.comBy Maico, Online Outreach Specialist, May 20, 2026
Hello there, Janet from Texas! Thank you for your feedback! We’re glad to hear you’re enjoying your Frigidaire refrigerator, especially the center shelf that provides extra refrigeration space. It’s great to know that, even with the adjustment to the French doors, you’re finding the overall experience positive.
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or contact our Customer Support at 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you for choosing Frigidaire, and have a great rest of your day! - Maico
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or contact our Customer Support at 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you for choosing Frigidaire, and have a great rest of your day! - Maico
Written by a customer while visiting frigidaire.com