Customer reviews from frigidaire.com
Frigidaire - Professional 36 in. Wide 21 Cu. Ft. Counter-Depth 4-Door French Door Refrigerator with Custom-Flex Temp Drawer - Stainless Steel
Average customer rating
4.8
(101 Reviews)
Rating breakdown 101 reviews
5 Stars
80
4 Stars
19
3 Stars
2
2 Stars
0
1 Star
0
Customer Reviews for Frigidaire - Professional 36 in. Wide 21 Cu. Ft. Counter-Depth 4-Door French Door Refrigerator with Custom-Flex Temp Drawer - Stainless Steel
Customer Rating
4
New Refrigerator
on July 10, 2026
Posted by: ToddJH
[This review was collected as part of a promotion.] It’s very nice and stylish fridge and freeze combo. Being able to change the function of the top drawer from fridge to freezer is a nice option. Not sure how often we will use it.
WiFi connection is nice, but again not sure if we will really use it to adjust anything.
The unit does well at keeping the items cold and frozen.
I do wish the unit showed the actual temps and not the set temps.
Response from frigidaire.comBy Reed, Online Outreach Specialist, July 13, 2026
Hi there, thank you for sharing your detailed feedback! We're glad to hear you're enjoying the stylish design of your new Frigidaire refrigerator and freezer combination, along with the flexibility of the convertible top drawer and the convenience of Wi-Fi connectivity. It’s great to know the unit is keeping your food properly chilled and frozen. We appreciate your feedback regarding the temperature display and your preference to see actual internal temperatures rather than set temperatures, and we’ll share your comments with the appropriate team for future improvements. Thank you for choosing Frigidaire! If you ever have any questions or need assistance with your refrigerator, please reach out to us via Live Chat at Frigidaire.com or call us at 1-800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. ET. — Reed
Written by a customer while visiting frigidaire.com
Customer Rating
5
Function and Style are everything in a Frank Lloyd Wright home
on July 9, 2026
Posted by: FLW Stern home 2026
[This review was collected as part of a promotion.] The counter model is perfect for the architecture of our home. FLW created small but efficient kitchens and the 23 Cu. Ft. Counter size fits the criteria in every category!
Response from frigidaire.comBy Ruth, Online Outreach Specialist, July 13, 2026
Hi there. Thank you for sharing your experience with your Frigidaire refrigerator! We’re thrilled to hear that the counter-depth design is the perfect fit for your home and complements your kitchen’s architecture. We love that the 23 Cu. Ft. capacity is providing the efficiency and functionality you were looking for while maintaining the right size for your space.
Thank you for choosing Frigidaire. We’re delighted to be part of your home and hope your refrigerator continues to meet your needs for years to come!
If you need any assistance, please feel free to connect with us via Live Chat at Frigidaire.com or by phone at 800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Thank you for choosing Frigidaire. We’re delighted to be part of your home and hope your refrigerator continues to meet your needs for years to come!
If you need any assistance, please feel free to connect with us via Live Chat at Frigidaire.com or by phone at 800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
5
What's not to love about this this Refrigerator!
on July 6, 2026
Posted by: RobbC64
[This review was collected as part of a promotion.] Man oh Man, so far this is meeting and exceeding our dreams!
We love every feature that this beauty has to offer, Interior space, the in door ice and water maker and the second ice maker. The flex drawer, bottom freezer right down to the wifi App which I used to register it with for the warranty, let alone how well it pairs with our Frigidaire Professional Induction Range, they both are stunning in our kitchen.
But what my wife loves the most is how it truly extends the life of every vegetable or time sensitive product we have ever stored in it by 2 weeks. She can hardly believe it, and you're going to love it as well!
We thought long and hard before making this commitment and it has yet to make us question or regret our decision.
Response from frigidaire.comBy Ruth, Online Outreach Specialist, July 10, 2026
Hi there. Thank you for sharing such an amazing review! We’re thrilled to hear your new Frigidaire refrigerator is exceeding your expectations and that you’re enjoying the spacious design, dual ice makers, flex drawer, Wi-Fi features, and seamless pairing with your Frigidaire Professional Induction Range.
We’re especially happy to hear how the freshness features are helping you keep your produce and time-sensitive items longer. We appreciate the trust you placed in Frigidaire and are delighted that your new refrigerator has become such a valued part of your kitchen.
Thank you for choosing Frigidaire, and we hope you continue enjoying it for years to come!
If you need any assistance, please feel free to connect with us via Live Chat at Frigidaire.com or by phone at 800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
We’re especially happy to hear how the freshness features are helping you keep your produce and time-sensitive items longer. We appreciate the trust you placed in Frigidaire and are delighted that your new refrigerator has become such a valued part of your kitchen.
Thank you for choosing Frigidaire, and we hope you continue enjoying it for years to come!
If you need any assistance, please feel free to connect with us via Live Chat at Frigidaire.com or by phone at 800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
5
Refrigerator
on July 6, 2026
Posted by: Rich1975
[This review was collected as part of a promotion.] Great new fridge. The family loves the water/ice component (haven't had that before) and we still have more than enough room for everything else. The middle rack can alternate between a freezer and fridge depending on your needs. Very happy with it so far
Response from frigidaire.comBy Sam, Online Outreach Specialist, July 7, 2026
Hello Rich1975!
Thank you for choosing Frigidaire and for taking the time to share your wonderful feedback! We are delighted to hear that you and your family are enjoying your new Frigidaire 22 Cu. Ft. Counter-Depth 4-Door French Door Refrigerator. It's great to know you love the water and ice dispenser, the flexible middle drawer, and the spacious storage. We truly appreciate your kind words and hope you continue to enjoy your refrigerator for many years to come!
If you ever have any questions or need assistance in the future, please do not hesitate to connect with us via live chat or by phone at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we will be happy to assist. Thank you again for choosing Frigidaire! ~Sam
Thank you for choosing Frigidaire and for taking the time to share your wonderful feedback! We are delighted to hear that you and your family are enjoying your new Frigidaire 22 Cu. Ft. Counter-Depth 4-Door French Door Refrigerator. It's great to know you love the water and ice dispenser, the flexible middle drawer, and the spacious storage. We truly appreciate your kind words and hope you continue to enjoy your refrigerator for many years to come!
If you ever have any questions or need assistance in the future, please do not hesitate to connect with us via live chat or by phone at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we will be happy to assist. Thank you again for choosing Frigidaire! ~Sam
Written by a customer while visiting frigidaire.com
Customer Rating
5
Professional is a great line
on July 6, 2026
Posted by: PV99
[This review was collected as part of a promotion.] This replaces a Samsung that was problematic from day 1. I only have the Professional refrigerator for 1 week, but it is far superior in quality to the Samsung. I also have the Professional stove they has been problem free since purchased in 2021.
Response from frigidaire.comBy Chris, Online Outreach Specialist, July 6, 2026
Hi there, Valued Customer,
Thank you for your 5-star review! We're glad to hear your new Frigidaire Professional refrigerator is making a strong first impression and that you’re already seeing a difference in quality compared to your previous experience.
It’s also great to know your Frigidaire Professional range has been performing reliably since 2021—that kind of long-term satisfaction is exactly what we strive for. We truly appreciate your continued trust in Frigidaire Professional products.
Thank you for sharing your experience and for choosing Frigidaire! If you ever have any questions or need assistance, please don't hesitate to reach out. You can connect with us via live chat at Frigidaire.com or call our Customer Care Team at 1-800-374-4432, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST. We will be happy to assist you in any way we can.
Thank you again for your kind feedback. Have a wonderful day!
Best regards,
Christian
Thank you for your 5-star review! We're glad to hear your new Frigidaire Professional refrigerator is making a strong first impression and that you’re already seeing a difference in quality compared to your previous experience.
It’s also great to know your Frigidaire Professional range has been performing reliably since 2021—that kind of long-term satisfaction is exactly what we strive for. We truly appreciate your continued trust in Frigidaire Professional products.
Thank you for sharing your experience and for choosing Frigidaire! If you ever have any questions or need assistance, please don't hesitate to reach out. You can connect with us via live chat at Frigidaire.com or call our Customer Care Team at 1-800-374-4432, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST. We will be happy to assist you in any way we can.
Thank you again for your kind feedback. Have a wonderful day!
Best regards,
Christian
Written by a customer while visiting frigidaire.com
Customer Rating
4
on June 29, 2026
Posted by: TLO Cooler
[This review was collected as part of a promotion.] Appearance and style are both good. The refrigerator and freezer both maintained a good temperature range. Wasn’t expecting an ice bucket in the freezer, would like to use that space for more frozen goods
Response from frigidaire.comBy Reed, Online Outreach Specialist, July 1, 2026
Hi there, thank you for sharing your feedback! We're delighted to hear that you're pleased with the appearance and style of your refrigerator and that both the refrigerator and freezer are maintaining excellent temperatures. We also appreciate your feedback regarding the ice bucket taking up freezer space. Comments like yours help us continue improving our products.
If you ever have any questions or need assistance, please connect with us via live chat at Frigidaire.com or by calling 1-800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. ET. Our team will be happy to assist you.
— Reed
If you ever have any questions or need assistance, please connect with us via live chat at Frigidaire.com or by calling 1-800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. ET. Our team will be happy to assist you.
— Reed
Written by a customer while visiting frigidaire.com
Customer Rating
5
Excellent
on June 28, 2026
Posted by: Erob79
[This review was collected as part of a promotion.] More Than expected. This is my second Professional Series. If the ice makers hold up, I am good
Response from frigidaire.comBy Sam, Online Outreach Specialist, June 29, 2026
Hello Erob79!
Thank you for taking the time to share your feedback regarding your Frigidaire Professional 22 Cu. Ft. Counter-Depth 4-Door French Door Refrigerator, model PRMC2290BF. We are delighted to hear that your new refrigerator has exceeded your expectations and that this is your second Frigidaire Professional Series appliance. Your continued trust in our brand means a great deal to us. We're pleased that you're enjoying your new refrigerator, and we appreciate your comments regarding the dual ice makers. We hope they continue to provide reliable performance and convenience for years to come.
If you ever have any questions or need assistance in the future, please do not hesitate to connect with us via live chat or by phone at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we will be happy to assist. Thank you again for choosing Frigidaire! ~Sam
Thank you for taking the time to share your feedback regarding your Frigidaire Professional 22 Cu. Ft. Counter-Depth 4-Door French Door Refrigerator, model PRMC2290BF. We are delighted to hear that your new refrigerator has exceeded your expectations and that this is your second Frigidaire Professional Series appliance. Your continued trust in our brand means a great deal to us. We're pleased that you're enjoying your new refrigerator, and we appreciate your comments regarding the dual ice makers. We hope they continue to provide reliable performance and convenience for years to come.
If you ever have any questions or need assistance in the future, please do not hesitate to connect with us via live chat or by phone at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we will be happy to assist. Thank you again for choosing Frigidaire! ~Sam
Written by a customer while visiting frigidaire.com
Customer Rating
5
on June 27, 2026
Posted by: dancanman
[This review was collected as part of a promotion.] Well any working Refrigerator is better than the one which just quit working. But so far this
Frigidaire has more than stepped up. We shopped all makes and models and narrowed down to this one. Still getting used to the temperature controlled pull out drawer, a nice feature.
Frigidaire has more than stepped up. We shopped all makes and models and narrowed down to this one. Still getting used to the temperature controlled pull out drawer, a nice feature.
Response from frigidaire.comBy Patrick, Online Outreach Specialist, June 30, 2026
Hi dancanman!
Thank you for taking the time to share your feedback. We’re glad to hear that your new Frigidaire refrigerator is meeting your expectations so far and that it has been a positive replacement after your previous unit.
It’s great to know you’re finding value in the temperature-controlled pull-out drawer as you get more familiar with its features. We hope it continues to add convenience to your daily use.
We truly appreciate you choosing Frigidaire after comparing many options. If you ever need assistance or have any questions in the future, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. — Patrick
Thank you for taking the time to share your feedback. We’re glad to hear that your new Frigidaire refrigerator is meeting your expectations so far and that it has been a positive replacement after your previous unit.
It’s great to know you’re finding value in the temperature-controlled pull-out drawer as you get more familiar with its features. We hope it continues to add convenience to your daily use.
We truly appreciate you choosing Frigidaire after comparing many options. If you ever need assistance or have any questions in the future, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. — Patrick
Written by a customer while visiting frigidaire.com