Customer reviews from frigidaire.com
Frigidaire - Professional 36 in. Wide 21 Cu. Ft. Counter-Depth 4-Door French Door Refrigerator with Custom-Flex Temp Drawer - Stainless Steel
Average customer rating
4.8
(101 Reviews)
Rating breakdown 101 reviews
5 Stars
80
4 Stars
19
3 Stars
2
2 Stars
0
1 Star
0
Customer Reviews for Frigidaire - Professional 36 in. Wide 21 Cu. Ft. Counter-Depth 4-Door French Door Refrigerator with Custom-Flex Temp Drawer - Stainless Steel
Customer Rating
5
Amazing design! Best high-touch upgrade for my kitchen!
on July 21, 2026
Posted by: Mas14
[This review was collected as part of a promotion.] So beautiful and really makes my daily kitchen tasks so much more efficient! I love how the shelves can retract if I have taller items and that the middle drawer can be customized for whatever I have more of (whether it’s frozen items or more deli/snack items!). The water and ice maker come out quickly and the accessibility of most of the fridge by opening just one door is genius! I’ve had experienced other French door fridges where you have to open both doors in order to open the vegetable or fruit drawer which makes no sense that they wouldn’t make it the width of one door, so you can tell that the team designing this put a lot of thought into this development.
Response from frigidaire.comBy Chris, Online Outreach Specialist, July 21, 2026
Hi there, our valued customer.
Thank you for sharing such a thoughtful review! We're thrilled to hear how much you're enjoying the design, flexibility, and convenience of your new refrigerator. It's wonderful to know that features like the adjustable shelves, customizable middle drawer, quick-access water and ice dispenser, and single-door accessibility are making your daily kitchen routines easier and more efficient.
We appreciate your kind words about the thoughtful design behind the product and are grateful that you chose our brand. Your feedback means a great deal to our team, and we hope your refrigerator continues to bring convenience and enjoyment to your kitchen for many years to come!
If you ever have any questions or need assistance, please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Best regards,
-Christian
Thank you for sharing such a thoughtful review! We're thrilled to hear how much you're enjoying the design, flexibility, and convenience of your new refrigerator. It's wonderful to know that features like the adjustable shelves, customizable middle drawer, quick-access water and ice dispenser, and single-door accessibility are making your daily kitchen routines easier and more efficient.
We appreciate your kind words about the thoughtful design behind the product and are grateful that you chose our brand. Your feedback means a great deal to our team, and we hope your refrigerator continues to bring convenience and enjoyment to your kitchen for many years to come!
If you ever have any questions or need assistance, please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Best regards,
-Christian
Written by a customer while visiting frigidaire.com
Customer Rating
5
Surprisingly Roomy!!
on July 21, 2026
Posted by: Bklerer
[This review was collected as part of a promotion.] I was a little hesitant about the 4 door configuration however as it turned out, it was the perfect choice. Stored additional items in the middle door and overall very generous fridge and freezer.
Response from frigidaire.comBy Ruth, Online Outreach Specialist, July 27, 2026
Hi there. Thank you for sharing your experience! We're so glad to hear that the 4-door configuration turned out to be the perfect choice for you. It's great to know the middle door has been so useful for storing extra items and that you're enjoying the spacious refrigerator and freezer compartments. We appreciate your feedback and hope your Frigidaire continues to serve you well for years to come!
If you need any assistance, please feel free to connect with us via Live Chat at Frigidaire.com or by phone at 800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
If you need any assistance, please feel free to connect with us via Live Chat at Frigidaire.com or by phone at 800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
4
Works well for the most part
on July 19, 2026
Posted by: Rrichie
[This review was collected as part of a promotion.] Ive had this fridge for about 3 weeks now works well for the most part. I like the wide open refrigerator makes it easier to find stuff. The only issues I have (and they are minor) are the middle draw temperature seems to vary 3 to 8 degrees depending where you measure the temp. Middle of the draw is within couple of degrees of setpoint but outside edges can be a lot warmer. My other issue is the lower ice maker does not produce anywhere near the amount that the owners manual says it should. It will drop
2 or 3 loads of ice in 24 hours and then nothing. If you spread around the 24 cubes that it made previously it might make a few more cubes. That is the big disappointment although other reviews expressed the same issue. Hopefully it will last 10 years but not that optimistic time will tell.
2 or 3 loads of ice in 24 hours and then nothing. If you spread around the 24 cubes that it made previously it might make a few more cubes. That is the big disappointment although other reviews expressed the same issue. Hopefully it will last 10 years but not that optimistic time will tell.
Response from frigidaire.comBy Maria, Online Outreach Specialist, July 21, 2026
Thank you for taking the time to share your detailed feedback. We are pleased to hear that you are enjoying the spacious, wide-open refrigerator design and that it has made organizing and finding your food easier. We also appreciate you sharing your observations regarding the middle drawer temperature consistency and the lower ice maker's production, as detailed feedback like yours helps us better understand our customers' experiences.
We understand your concerns about the temperature variation in the middle drawer and the lower ice maker producing less ice than expected. We recognize how important consistent cooling and reliable ice production are to your overall satisfaction, and we're sorry these features have not fully met your expectations. Customer feedback is invaluable, and we will be sure to share your comments with the appropriate teams as we continue working to improve our products and customer experience.
Thank you for choosing Frigidaire. We truly appreciate your support and hope your refrigerator continues to serve you well for many years to come. If you would like assistance with the middle drawer temperatures or the lower ice maker's performance, please connect with us through Live Chat at Frigidaire.com or call us at 1-800-374-4432, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST. We are always happy to help. - Maria
We understand your concerns about the temperature variation in the middle drawer and the lower ice maker producing less ice than expected. We recognize how important consistent cooling and reliable ice production are to your overall satisfaction, and we're sorry these features have not fully met your expectations. Customer feedback is invaluable, and we will be sure to share your comments with the appropriate teams as we continue working to improve our products and customer experience.
Thank you for choosing Frigidaire. We truly appreciate your support and hope your refrigerator continues to serve you well for many years to come. If you would like assistance with the middle drawer temperatures or the lower ice maker's performance, please connect with us through Live Chat at Frigidaire.com or call us at 1-800-374-4432, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST. We are always happy to help. - Maria
Written by a customer while visiting frigidaire.com
Customer Rating
5
on July 17, 2026
Posted by: ec0173
[This review was collected as part of a promotion.] This refrigerator is fantastic. The fridge side offers impressive space, and the adjustable shelves make it easy to fit taller bottles with ease. The dual-drawer freezer system, complete with an additional ice maker, is perfect for those times when you need extra ice on hand. There's also plenty of room to keep all your frozen items organized. One of the standout features is the flexible middle drawer, which can be used as a freezer, chiller, or dedicated space for meats and produce — giving you total control over how you organize your food.
Response from frigidaire.comBy Reed, Online Outreach Specialist, July 21, 2026
Hi ec0173, thank you for taking the time to share your wonderful feedback! We're delighted to hear that you're enjoying your Frigidaire 4-Door French Door Refrigerator. It's great to know that you appreciate the spacious refrigerator compartment, adjustable shelving, dual-drawer freezer design, additional ice maker, and the flexibility of the middle drawer to suit your storage needs. We’re thrilled that the customizable features are helping you keep your food organized and accessible.
Thank you for choosing Frigidaire, and we hope you continue to enjoy your refrigerator for years to come.
If you ever have any questions or need assistance with your refrigerator, please connect with us through live chat at Frigidaire.com or call us at 1-800-374-4432, Monday–Friday, 8:30 AM–8:00 PM ET. We're always happy to help. — Reed
Thank you for choosing Frigidaire, and we hope you continue to enjoy your refrigerator for years to come.
If you ever have any questions or need assistance with your refrigerator, please connect with us through live chat at Frigidaire.com or call us at 1-800-374-4432, Monday–Friday, 8:30 AM–8:00 PM ET. We're always happy to help. — Reed
Written by a customer while visiting frigidaire.com
Customer Rating
5
Very happy with my purchase!
on July 16, 2026
Posted by: 27Timothy27
[This review was collected as part of a promotion.] Best value for the money that I could find. I love the appearance and functionality of this product. Hopefully it lasts me for years to come!
Response from frigidaire.comBy Reed, Online Outreach Specialist, July 17, 2026
Hi valued customer, thank you for taking the time to share your wonderful feedback! We're delighted to hear that you're very happy with your Frigidaire French door refrigerator. It's great to know that you appreciate its appearance, functionality, and the value it offers. We truly appreciate you choosing Frigidaire and hope your new refrigerator provides you with many years of reliable performance.
If you ever have any questions or need assistance with your appliance, please connect with us through live chat at Frigidaire.com or call us at 1-800-374-4432, Monday–Friday, 8:30 AM–8:00 PM ET. — Reed
If you ever have any questions or need assistance with your appliance, please connect with us through live chat at Frigidaire.com or call us at 1-800-374-4432, Monday–Friday, 8:30 AM–8:00 PM ET. — Reed
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great refrigerator
on July 13, 2026
Posted by: Rings
We really like this refrigerator because it has lots of space. It has two areas to get ice from and an extra drawer to use as a refrigerator or freezer.
Response from frigidaire.comBy Maria, Online Outreach Specialist, July 17, 2026
Thank you for taking the time to share your wonderful feedback. We are delighted to hear that you are enjoying the spacious design of your new refrigerator and the flexibility it offers with two ice-making areas and an extra convertible drawer.
It’s fantastic to know that these features provide the storage and convenience you were looking for. We strive to design appliances that offer thoughtful features and versatile options to fit our customers’ needs, and we’re thrilled that your new refrigerator is meeting your expectations.
Thank you for choosing Frigidaire. We truly appreciate your support and are happy to know that you are enjoying your new refrigerator. If you ever have any questions or need assistance, please connect with us via Live Chat at Frigidaire.com or call us at 1-800-374-4432, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST. We are always happy to help. - Maria
It’s fantastic to know that these features provide the storage and convenience you were looking for. We strive to design appliances that offer thoughtful features and versatile options to fit our customers’ needs, and we’re thrilled that your new refrigerator is meeting your expectations.
Thank you for choosing Frigidaire. We truly appreciate your support and are happy to know that you are enjoying your new refrigerator. If you ever have any questions or need assistance, please connect with us via Live Chat at Frigidaire.com or call us at 1-800-374-4432, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST. We are always happy to help. - Maria
Written by a customer while visiting frigidaire.com
Customer Rating
5
Love It!
on July 12, 2026
Posted by: KimKH
[This review was collected as part of a promotion.] Looks nice and has plenty of storage!
Response from frigidaire.comBy Patrick, Online Outreach Specialist, July 13, 2026
Hi KimKH!
Thank you for taking the time to share your positive feedback with us. We're delighted to hear that you love your refrigerator and are enjoying its appearance and spacious storage options.
We truly appreciate your support and are grateful that you chose Frigidaire. If you need any assistance in the future or have any questions, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. — Patrick
Thank you for taking the time to share your positive feedback with us. We're delighted to hear that you love your refrigerator and are enjoying its appearance and spacious storage options.
We truly appreciate your support and are grateful that you chose Frigidaire. If you need any assistance in the future or have any questions, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. — Patrick
Written by a customer while visiting frigidaire.com
Customer Rating
4
on July 10, 2026
Posted by: RJ Sparky
[This review was collected as part of a promotion.] Love the refrigerator, plenty of room for all types of food. The middle drawer flexibility is awesome
Response from frigidaire.comBy Ruth, Online Outreach Specialist, July 13, 2026
Hi there. Thank you for sharing your feedback on your Frigidaire refrigerator! We’re thrilled to hear that you’re loving the spacious design and that the flexible middle drawer is helping you organize and store different types of food with ease.
We appreciate you choosing Frigidaire and are happy to be part of your home. We hope your refrigerator continues to provide convenience and reliable performance for years to come!
If you need any assistance, please feel free to connect with us via Live Chat at Frigidaire.com or by phone at 800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
We appreciate you choosing Frigidaire and are happy to be part of your home. We hope your refrigerator continues to provide convenience and reliable performance for years to come!
If you need any assistance, please feel free to connect with us via Live Chat at Frigidaire.com or by phone at 800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com