Customer reviews from frigidaire.com
Frigidaire - Professional 36 in. Wide 21 Cu. Ft. Counter-Depth 4-Door French Door Refrigerator with Custom-Flex Temp Drawer - Stainless Steel
Average customer rating
4.8
(101 Reviews)
Rating breakdown 101 reviews
5 Stars
80
4 Stars
19
3 Stars
2
2 Stars
0
1 Star
0
Customer Reviews for Frigidaire - Professional 36 in. Wide 21 Cu. Ft. Counter-Depth 4-Door French Door Refrigerator with Custom-Flex Temp Drawer - Stainless Steel
Customer Rating
4
Love This Look
on July 30, 2026
Posted by: Blockman
[This review was collected as part of a promotion.] Refrigerator looks great but the best part is the addition of the Flex Drawer-it’s a game changer!
Response from frigidaire.comBy Reed, Online Outreach Specialist, July 31, 2026
Hi Blockman, thank you for taking the time to share your wonderful feedback! We're delighted to hear that you love the look of your Frigidaire Counter-Depth 4-Door French Door Refrigerator. It's especially great to know that the Flex Drawer has been a game changer and is enhancing your experience with the appliance.
Thank you for choosing Frigidaire. We hope you continue to enjoy your refrigerator for years to come. If you ever have any questions or need assistance with your appliance, please connect with us through live chat at Frigidaire.com or call us at 1-800-374-4432, Monday–Friday, 8:30 AM–8:00 PM ET. We're always happy to help. — Reed
Thank you for choosing Frigidaire. We hope you continue to enjoy your refrigerator for years to come. If you ever have any questions or need assistance with your appliance, please connect with us through live chat at Frigidaire.com or call us at 1-800-374-4432, Monday–Friday, 8:30 AM–8:00 PM ET. We're always happy to help. — Reed
Written by a customer while visiting frigidaire.com
Customer Rating
5
LOVE it
on July 30, 2026
Posted by: MimiLR
[This review was collected as part of a promotion.] Love this refrigerator! Has a ton of space & very strategic design. Would one hundred percent purchase again!!
Response from frigidaire.comBy Reed, Online Outreach Specialist, July 30, 2026
Hi MimiLR, thank you for taking the time to share your wonderful feedback! We're delighted to hear that you LOVE your Frigidaire Counter-Depth 4-Door French Door Refrigerator. It's great to know that you're enjoying its spacious interior and thoughtful design. We truly appreciate your enthusiasm and are honored that you would purchase it again!
Thank you for choosing Frigidaire. We hope you continue to enjoy your refrigerator for years to come. If you ever have any questions or need assistance with your appliance, please connect with us through live chat at Frigidaire.com or call us at 1-800-374-4432, Monday–Friday, 8:30 AM–8:00 PM ET. We're always happy to help. — Reed
Thank you for choosing Frigidaire. We hope you continue to enjoy your refrigerator for years to come. If you ever have any questions or need assistance with your appliance, please connect with us through live chat at Frigidaire.com or call us at 1-800-374-4432, Monday–Friday, 8:30 AM–8:00 PM ET. We're always happy to help. — Reed
Written by a customer while visiting frigidaire.com
Customer Rating
5
Beautiful!
on July 30, 2026
Posted by: JL C
[This review was collected as part of a promotion.] I previously had the Gallery Series, doing a kitchen remodel and purchased the Professional counter depth refrigerator and stove. They are beautiful! Love the refrigerator flex drawer, roominess of fridge, dual ice maker and overall appearance is definately professional grade. The stove is top notch. Was very happy with Gallery Series I had, but the Professional, LOVE them.
Response from frigidaire.comBy Maria, Online Outreach Specialist, July 31, 2026
Thank you for taking the time to share your wonderful feedback. We are delighted to hear that you chose the Frigidaire Professional collection for your kitchen remodel and that you are loving both your new counter-depth refrigerator and range.
It’s especially rewarding to know that you were already happy with your previous Frigidaire Gallery appliances and that the Professional Series has exceeded your expectations. We’re thrilled to hear that you’re enjoying the Flex Drawer, spacious refrigerator interior, dual ice makers, and the beautiful professional-grade design. It’s also wonderful to know that your new range has been equally impressive.
Thank you for continuing to choose Frigidaire. We truly appreciate your loyalty and are honored to be part of your newly remodeled kitchen. If you have any questions or need further assistance, please connect with us through Live Chat at Frigidaire.com or call us at 1-800-374-4432, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST. We are always happy to help. - Maria
It’s especially rewarding to know that you were already happy with your previous Frigidaire Gallery appliances and that the Professional Series has exceeded your expectations. We’re thrilled to hear that you’re enjoying the Flex Drawer, spacious refrigerator interior, dual ice makers, and the beautiful professional-grade design. It’s also wonderful to know that your new range has been equally impressive.
Thank you for continuing to choose Frigidaire. We truly appreciate your loyalty and are honored to be part of your newly remodeled kitchen. If you have any questions or need further assistance, please connect with us through Live Chat at Frigidaire.com or call us at 1-800-374-4432, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST. We are always happy to help. - Maria
Written by a customer while visiting frigidaire.com
Customer Rating
5
Happy Customer
on July 29, 2026
Posted by: GirlHappyReview
[This review was collected as part of a promotion.] I only have had the professional refrigerator from May 28 and it is doing just perfect. And I get a lot of compliments on the looks, it is fancy. I find it practical and low maintenance. Veggies last longer and love the flex drawer and ice times 2 .
Response from frigidaire.comBy Maria, Online Outreach Specialist, July 31, 2026
Thank you for taking the time to share your wonderful feedback. We are delighted to hear that your refrigerator has been performing perfectly since you brought it home. It’s fantastic to know that you’re receiving so many compliments on its stylish appearance and that you find it both practical and easy to maintain.
We’re especially pleased to hear that your vegetables are staying fresh longer and that you’re enjoying the convenience of the Flex Drawer and dual ice makers. We strive to design appliances that combine premium style, innovative features, and reliable performance, and we’re thrilled that your new refrigerator is exceeding your expectations.
Thank you for choosing Frigidaire. We truly appreciate your support and are happy to know that you are enjoying your new Professional refrigerator. If you have any questions or need further assistance, please connect with us through Live Chat at Frigidaire.com or call us at 1-800-374-4432, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST. We are always happy to help. - Maria
We’re especially pleased to hear that your vegetables are staying fresh longer and that you’re enjoying the convenience of the Flex Drawer and dual ice makers. We strive to design appliances that combine premium style, innovative features, and reliable performance, and we’re thrilled that your new refrigerator is exceeding your expectations.
Thank you for choosing Frigidaire. We truly appreciate your support and are happy to know that you are enjoying your new Professional refrigerator. If you have any questions or need further assistance, please connect with us through Live Chat at Frigidaire.com or call us at 1-800-374-4432, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST. We are always happy to help. - Maria
Written by a customer while visiting frigidaire.com
Customer Rating
5
Love the refrigerator.
on July 28, 2026
Posted by: Miareen
[This review was collected as part of a promotion.] The refrigerator is just what we needed. We moved to a new house and wanted to replace the the standard depth appliance. We wanted to replace mainly due to counter space and we didn’t need such a large refrigerator. This counter depth fits both bills.
Response from frigidaire.comBy Patrick, Online Outreach Specialist, July 29, 2026
Hi Miareen!
Thank you for taking the time to share your wonderful feedback with us. We’re delighted to hear that your Frigidaire refrigerator is the perfect fit for your new home and that the counter-depth design has helped maximize your kitchen space while providing the capacity you need.
We appreciate your support and are grateful that you chose Frigidaire for your home. It’s wonderful to know that your new refrigerator is helping create the kitchen experience you were looking for.
If you ever need any assistance now or in the future, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. — Patrick
Thank you for taking the time to share your wonderful feedback with us. We’re delighted to hear that your Frigidaire refrigerator is the perfect fit for your new home and that the counter-depth design has helped maximize your kitchen space while providing the capacity you need.
We appreciate your support and are grateful that you chose Frigidaire for your home. It’s wonderful to know that your new refrigerator is helping create the kitchen experience you were looking for.
If you ever need any assistance now or in the future, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. — Patrick
Written by a customer while visiting frigidaire.com
Customer Rating
5
Functional fridge
on July 28, 2026
Posted by: Rice kitchen fridge
[This review was collected as part of a promotion.] Love the ability to modify and rearrange the location and height of the shelves on the inside of the door in the refrigerator. The freezer/refrigerator drawer is very functional for our family. The bottom freezer seems adequate for our needs, we were a little worried about this switching from a side-by-side to this model. It looks classy when opened, with a stainless steel inside. The drawers are smooth. The ready-made extra ice bin is a nice added feature. All in all, we are very satisfied with our choice in refrigerators, given all of the options out there.
Response from frigidaire.comBy Maico, Online Outreach Specialist, July 29, 2026
Good day, Rice kitchen fridge! Thank you for taking the time to share such a detailed review! We’re thrilled to hear that your Frigidaire refrigerator is meeting your family’s needs and that you’re enjoying the flexible shelf options, functional storage design, and smooth drawer operation.
We’re glad the transition from a side-by-side refrigerator to this model has been a positive experience. It’s great to know you appreciate the stainless steel interior, the convenient extra ice bin, and the overall look and functionality of your new refrigerator.
Thank you for choosing Frigidaire. We appreciate your feedback and are happy to hear you’re satisfied with your purchase.
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or contact our Customer Support at 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you, and have a great rest of your day! - Maico
We’re glad the transition from a side-by-side refrigerator to this model has been a positive experience. It’s great to know you appreciate the stainless steel interior, the convenient extra ice bin, and the overall look and functionality of your new refrigerator.
Thank you for choosing Frigidaire. We appreciate your feedback and are happy to hear you’re satisfied with your purchase.
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or contact our Customer Support at 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you, and have a great rest of your day! - Maico
Written by a customer while visiting frigidaire.com
Customer Rating
4
on July 25, 2026
Posted by: kitchen ref
[This review was collected as part of a promotion.] Mostly happy with this refrigerator, but disappointed with ice production. Literature claimed
around 2-3 lbs per day which is on the low side but has not even come close after 8 days has not even filled the ice bin once. My 25 yo whirlpool rfrigerator would fill this bin overnight
around 2-3 lbs per day which is on the low side but has not even come close after 8 days has not even filled the ice bin once. My 25 yo whirlpool rfrigerator would fill this bin overnight
Response from frigidaire.comBy Maico, Online Outreach Specialist, July 28, 2026
Good day! Thank you for sharing your feedback! We’re glad to hear that you are mostly happy with your Frigidaire refrigerator. We understand that having a reliable ice supply is an important feature, and we appreciate you sharing your concerns regarding the ice production and performance compared to your previous refrigerator.
Your feedback is valuable and helps us continue improving our products and customer experience. If your refrigerator is not producing ice as expected, we recommend reviewing the owner’s manual for any troubleshooting steps or reaching out to our support team so we can assist with further evaluation.
Thank you for choosing Frigidaire and for taking the time to share your experience with us.
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or contact our Customer Support at 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you, and have a great rest of your day!
- Maico
Your feedback is valuable and helps us continue improving our products and customer experience. If your refrigerator is not producing ice as expected, we recommend reviewing the owner’s manual for any troubleshooting steps or reaching out to our support team so we can assist with further evaluation.
Thank you for choosing Frigidaire and for taking the time to share your experience with us.
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or contact our Customer Support at 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you, and have a great rest of your day!
- Maico
Written by a customer while visiting frigidaire.com
Customer Rating
5
on July 24, 2026
Posted by: Vickie175
[This review was collected as part of a promotion.] I am
Sooo in love with this frig! I’ve waited a long time for this one. Needed to fit our space-wanted the flex drawer etc. I I’m using the second drawer for drinks right now but I can change it as the seasons change. Runs very quiet. Lots of room. Don’t hesitate!!!
Sooo in love with this frig! I’ve waited a long time for this one. Needed to fit our space-wanted the flex drawer etc. I I’m using the second drawer for drinks right now but I can change it as the seasons change. Runs very quiet. Lots of room. Don’t hesitate!!!
Response from frigidaire.comBy Chris, Online Outreach Specialist, July 24, 2026
Hi there, our valued customer.
Thank you for your amazing 5-star review! We're thrilled to hear how much you love your new refrigerator and that it fits perfectly in your space. It's great to know you're enjoying the flexible drawer, spacious design, quiet operation, and the ability to customize storage based on your needs throughout the year. We truly appreciate your enthusiasm and recommendation. Thank you for choosing our brand, and we hope your refrigerator continues to bring convenience and enjoyment to your home for many years to come! Should you have any additional questions or concerns, please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Best regards,
Chris
Thank you for your amazing 5-star review! We're thrilled to hear how much you love your new refrigerator and that it fits perfectly in your space. It's great to know you're enjoying the flexible drawer, spacious design, quiet operation, and the ability to customize storage based on your needs throughout the year. We truly appreciate your enthusiasm and recommendation. Thank you for choosing our brand, and we hope your refrigerator continues to bring convenience and enjoyment to your home for many years to come! Should you have any additional questions or concerns, please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Best regards,
Chris
Written by a customer while visiting frigidaire.com