Customer reviews from frigidaire.com
Frigidaire - Professional 21 Cu. Ft. Counter-Depth 4-Door French Door Refrigerator with Custom-Flex Temp Drawer - Stainless Steel
Average customer rating
4.8
(20 Reviews)
Rating breakdown 20 reviews
5 Stars
18
4 Stars
1
3 Stars
1
2 Stars
0
1 Star
0
Customer Reviews for Frigidaire - Professional 21 Cu. Ft. Counter-Depth 4-Door French Door Refrigerator with Custom-Flex Temp Drawer - Stainless Steel
Customer Rating
5
Couldn’t Be Happier
on March 31, 2026
Posted by: TravelingGiGi
[This review was collected as part of a promotion.] Love all functionality and appearance of our new refrigerator!
Response from frigidaire.comBy Christian, Online Outreach Specialist, April 1, 2026
Thank you for sharing your experience! We’re thrilled to hear that you love both the functionality and appearance of your new Frigidaire refrigerator. It’s wonderful to know it’s meeting your needs and adding style to your kitchen!
We appreciate you choosing Frigidaire. Should you have any additional questions or concerns, please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday–Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Best Regards,
-Christian
We appreciate you choosing Frigidaire. Should you have any additional questions or concerns, please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday–Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Best Regards,
-Christian
Written by a customer while visiting frigidaire.com
Customer Rating
3
Missing LED lights under the right door and flex door.
on April 14, 2026
Posted by: Adrian in California
[This review was collected as part of a promotion.] It's a great fridge but led lights from under the right door and under the flex doors are missing. The left one is there but not the right one. It makes it so that when the flex door is open, only the left side is illuminated. For such an expensive fridge, I hoped for nicer lighting. I may have to return it if no one gets back to me on a fix. I tried chatting several times, but I just get cut off and no one helps me. The fridge compressor is also a little loud.
Response from frigidaire.comBy Christian, Online Outreach Specialist, April 20, 2026
Thank you for your feedback—we’re really glad to hear you’re enjoying the fridge overall, but we’re sorry about the issues you’ve experienced. The missing LED lighting on the right side and under the flex doors is definitely not the experience we want for our customers, especially for a premium product.
We also apologize for the frustration you’ve had trying to reach support and for the inconvenience caused by the compressor noise. That’s not acceptable, and we understand why you’d feel disappointed.
We’d like to make this right as quickly as possible. Please reach out to us directly via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Best Regards,
-Christian
We also apologize for the frustration you’ve had trying to reach support and for the inconvenience caused by the compressor noise. That’s not acceptable, and we understand why you’d feel disappointed.
We’d like to make this right as quickly as possible. Please reach out to us directly via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Best Regards,
-Christian
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great product
on April 17, 2026
Posted by: DT7216
[This review was collected as part of a promotion.] This refrigerator is very nice. Easy to set up and performs as advertised
Response from frigidaire.comBy Sam, Online Outreach Specialist, April 17, 2026
Hello DT7216!
Thank you for sharing your feedback on your Frigidaire Professional 22 Cu. Ft. Counter-Depth 4-Door French Door Refrigerator.
We’re delighted to hear that you found the setup easy and that the refrigerator is performing as advertised. It’s great to know it’s meeting your expectations and delivering a positive experience in your home.
If you ever have any questions or need assistance in the future, please do not hesitate to connect with us via live chat or by phone at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we will be happy to assist. Thank you again for choosing Frigidaire! ~Sam
Thank you for sharing your feedback on your Frigidaire Professional 22 Cu. Ft. Counter-Depth 4-Door French Door Refrigerator.
We’re delighted to hear that you found the setup easy and that the refrigerator is performing as advertised. It’s great to know it’s meeting your expectations and delivering a positive experience in your home.
If you ever have any questions or need assistance in the future, please do not hesitate to connect with us via live chat or by phone at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we will be happy to assist. Thank you again for choosing Frigidaire! ~Sam
Written by a customer while visiting frigidaire.com
Customer Rating
4
Lots of Options and choices
on April 18, 2026
Posted by: jaarmonk
[This review was collected as part of a promotion.] I like the extra drawer to choose between fridge or freezer. The water dispenser with ice works great. The shelves in the fridge are spaced well. The freezer is a bit deep on the lower level but I don’t think that could have been changed. It is quiet running as well. So, it looks great and runs great so far.
Response from frigidaire.comBy Maico, Online Outreach Specialist, April 20, 2026
Hello there, Jaarmonk! Thank you for sharing your feedback! We’re glad to hear you’re enjoying the extra drawer flexibility, the water and ice dispenser performance, and the well-spaced shelving. It’s also great to know your refrigerator is running quietly and meeting your expectations overall.
We appreciate your note about the deeper lower freezer section as well, design layouts like that are intended to maximize storage capacity, but we understand how usage preferences can vary.
It’s wonderful to hear that both the look and performance are working well for you so far. We hope you continue to enjoy your Frigidaire appliance!
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or through our Customer Support by dialing 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you, and have a great rest of your day!
- Maico
We appreciate your note about the deeper lower freezer section as well, design layouts like that are intended to maximize storage capacity, but we understand how usage preferences can vary.
It’s wonderful to hear that both the look and performance are working well for you so far. We hope you continue to enjoy your Frigidaire appliance!
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or through our Customer Support by dialing 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you, and have a great rest of your day!
- Maico
Written by a customer while visiting frigidaire.com