Customer reviews from frigidaire.com
Frigidaire - Professional 36 in. Wide 21 Cu. Ft. Counter-Depth 4-Door French Door Refrigerator with Custom-Flex Temp Drawer - Stainless Steel
Average customer rating
4.8
(101 Reviews)
Rating breakdown 101 reviews
5 Stars
80
4 Stars
19
3 Stars
2
2 Stars
0
1 Star
0
Customer Reviews for Frigidaire - Professional 36 in. Wide 21 Cu. Ft. Counter-Depth 4-Door French Door Refrigerator with Custom-Flex Temp Drawer - Stainless Steel
Customer Rating
5
on August 15, 2026
Posted by: Bruno3242
[This review was collected as part of a promotion.] it has been great so far.. very nice fridge, love the dual ice makers
Response from frigidaire.comBy Rox, Online Outreach Specialist, August 18, 2026
Hi, Bruno3242!
Thank you for sharing your feedback! We're thrilled to hear your new Frigidaire refrigerator has been great so far and that you're enjoying the dual ice makers. It's wonderful to know the refrigerator is meeting your needs and adding convenience to your home. We truly appreciate you choosing Frigidaire and hope you continue enjoying your new fridge for many years to come!
If you ever have questions or need assistance, please connect with us via live chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432, Monday through Friday, 8:30 a.m. to 8:00 p.m. EST. We're always happy to help.
-Rox
Thank you for sharing your feedback! We're thrilled to hear your new Frigidaire refrigerator has been great so far and that you're enjoying the dual ice makers. It's wonderful to know the refrigerator is meeting your needs and adding convenience to your home. We truly appreciate you choosing Frigidaire and hope you continue enjoying your new fridge for many years to come!
If you ever have questions or need assistance, please connect with us via live chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432, Monday through Friday, 8:30 a.m. to 8:00 p.m. EST. We're always happy to help.
-Rox
Written by a customer while visiting frigidaire.com
Customer Rating
5
Lovely Refrigerator
on August 8, 2026
Posted by: Zia Ada
[This review was collected as part of a promotion.] I really appreciate the new style of the refrigerator. It works really well. I do have to say it is a recent purchase and all is good but I don't anticipate any problems. I would recommend it.
Response from frigidaire.comBy Chris, Online Outreach Specialist, August 10, 2026
Hi there, our valued customer.
Thank you for sharing your experience! We’re delighted to hear that you’re enjoying the new style and performance of your refrigerator. We truly appreciate your recommendation and your confidence in our product. We hope it continues to provide reliable performance and serve you well for many years to come!
Should you have additional concerns, please don't hesitate to connect with us via live chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. Have a great day.
Best regards,
Chris
Thank you for sharing your experience! We’re delighted to hear that you’re enjoying the new style and performance of your refrigerator. We truly appreciate your recommendation and your confidence in our product. We hope it continues to provide reliable performance and serve you well for many years to come!
Should you have additional concerns, please don't hesitate to connect with us via live chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. Have a great day.
Best regards,
Chris
Written by a customer while visiting frigidaire.com
Customer Rating
4
Stylish design
on August 8, 2026
Posted by: Csl21
[This review was collected as part of a promotion.] Styling works well with other high end appliances with the ‘professional’ look handle. Looks great. Icemaker is a bit noisy and compressor is noticeable when it is on.
Response from frigidaire.comBy Maria, Online Outreach Specialist, August 11, 2026
Thank you for taking the time to share your feedback! We’re thrilled to hear that you’re enjoying the stylish design of your new refrigerator and that the professional-style handle complements your other high-end appliances.
We appreciate your feedback about the ice maker being somewhat noisy and the compressor being noticeable while running. We understand that operating sounds can be more noticeable in a quiet home, and we’re grateful that you brought this to our attention. Your comments will be shared with our product team for consideration.
If you have any questions or would like assistance determining whether the sounds you’re hearing are normal operating sounds, please don’t hesitate to contact us by phone at 1-800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. EST, or via Live Chat at Frigidaire.com.
Thank you again for choosing Frigidaire and for sharing your experience! We hope your refrigerator continues to provide the style, storage, and reliable performance you expect. - Maria
We appreciate your feedback about the ice maker being somewhat noisy and the compressor being noticeable while running. We understand that operating sounds can be more noticeable in a quiet home, and we’re grateful that you brought this to our attention. Your comments will be shared with our product team for consideration.
If you have any questions or would like assistance determining whether the sounds you’re hearing are normal operating sounds, please don’t hesitate to contact us by phone at 1-800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. EST, or via Live Chat at Frigidaire.com.
Thank you again for choosing Frigidaire and for sharing your experience! We hope your refrigerator continues to provide the style, storage, and reliable performance you expect. - Maria
Written by a customer while visiting frigidaire.com
Customer Rating
5
So far so good!
on August 7, 2026
Posted by: CrazyCatLady65262
[This review was collected as part of a promotion.] We have had our new Frigidaire refrigerator for a little over a month now. It works great! For the first couple of days we had a little hiccup because we found out the refrigerator needed a dedicated circuit so we had to get our electrician out to add a new outlet and circuit to the power box. The refrigerator has worked like a charm since. We really like the separate drawer as we keep water & sports drinks for easy access. Overall we are very happy with our purchase.
Response from frigidaire.comBy Chris, Online Outreach Specialist, August 7, 2026
Dear our valued customer.
Thank you for sharing your experience with your new refrigerator! We are delighted to hear that you are enjoying your appliance and that it has been working great for your home.
We appreciate you sharing your feedback regarding the dedicated circuit requirement and are glad you were able to have that addressed so your refrigerator could perform as intended. It is wonderful to hear that you are enjoying the convenience of the separate drawer for easy access to your beverages and that the design is helping meet your household’s needs.
Thank you for choosing Frigidaire and for taking the time to recommend our refrigerator. We hope it continues to serve you well for many years to come!
Should you have any other concerns that we may be able to help with, please let us know. Please don't hesitate to connect with us via live chat at www.frigidaire.com or call our customer care team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. Have a great day!
Best regards,
Chris
Thank you for sharing your experience with your new refrigerator! We are delighted to hear that you are enjoying your appliance and that it has been working great for your home.
We appreciate you sharing your feedback regarding the dedicated circuit requirement and are glad you were able to have that addressed so your refrigerator could perform as intended. It is wonderful to hear that you are enjoying the convenience of the separate drawer for easy access to your beverages and that the design is helping meet your household’s needs.
Thank you for choosing Frigidaire and for taking the time to recommend our refrigerator. We hope it continues to serve you well for many years to come!
Should you have any other concerns that we may be able to help with, please let us know. Please don't hesitate to connect with us via live chat at www.frigidaire.com or call our customer care team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. Have a great day!
Best regards,
Chris
Written by a customer while visiting frigidaire.com
Customer Rating
5
Frigidaire Pro French door fridge
on August 6, 2026
Posted by: Darak
[This review was collected as part of a promotion.] Very satisfied. Excellent spacing and capacity
Response from frigidaire.comBy Maria, Online Outreach Specialist, August 10, 2026
Thank you for taking the time to share your wonderful feedback! We’re thrilled to hear that you’re very satisfied with your new refrigerator.
It’s great to know that you’re enjoying the excellent spacing and generous capacity. We’re delighted that the layout is providing the storage and convenience you were looking for.
If you have any questions or need assistance with your refrigerator, please don’t hesitate to contact us by phone at 1-800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. EST, or via Live Chat at Frigidaire.com.
Thank you again for choosing Frigidaire and for sharing your experience! We hope your refrigerator continues to provide reliable performance and convenience for many years to come. - Maria
It’s great to know that you’re enjoying the excellent spacing and generous capacity. We’re delighted that the layout is providing the storage and convenience you were looking for.
If you have any questions or need assistance with your refrigerator, please don’t hesitate to contact us by phone at 1-800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. EST, or via Live Chat at Frigidaire.com.
Thank you again for choosing Frigidaire and for sharing your experience! We hope your refrigerator continues to provide reliable performance and convenience for many years to come. - Maria
Written by a customer while visiting frigidaire.com
Customer Rating
5
Excellent Product
on August 6, 2026
Posted by: Old Cube
[This review was collected as part of a promotion.] Excellent product that compares with the other brands of high end Refrigerators.
Response from frigidaire.comBy Rox, Online Outreach Specialist, August 7, 2026
Hi, Old Cube! Thank you for your outstanding review! We're thrilled to hear your Frigidaire refrigerator has exceeded your expectations and compares so well with other high-end brands. Your confidence in our product means a great deal to us, and we're grateful you chose Frigidaire. If you ever have questions or need assistance, please connect with us via live chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432, Monday through Friday, 8:30 a.m. to 8:00 p.m. EST. We're always happy to help.
-Rox
-Rox
Written by a customer while visiting frigidaire.com
Customer Rating
4
on August 6, 2026
Posted by: Cd81
[This review was collected as part of a promotion.] Looks good and has a lot of versatility. Only issue is it’s fairly loud when filling ice maker.
Response from frigidaire.comBy Reed, Online Outreach Specialist, August 7, 2026
Hi Cd81, thank you for taking the time to share your feedback. We're glad to hear that you're enjoying the look and versatility of your Frigidaire Counter-Depth 4-Door French Door Refrigerator.
We're sorry to hear that the ice maker filling sound is louder than expected. Some sounds during ice maker operation, including water filling and ice production, can be normal as the appliance operates. However, we understand that noticeable sounds can impact the overall experience, and your feedback regarding the noise level is valuable to us.
Thank you for choosing Frigidaire. We hope you continue to enjoy your refrigerator and its convenient features. If you have any questions or need assistance with your appliance, please connect with us through live chat at Frigidaire.com or call us at 1-800-374-4432, Monday–Friday, 8:30 AM–8:00 PM ET. We're always happy to help. — Reed
We're sorry to hear that the ice maker filling sound is louder than expected. Some sounds during ice maker operation, including water filling and ice production, can be normal as the appliance operates. However, we understand that noticeable sounds can impact the overall experience, and your feedback regarding the noise level is valuable to us.
Thank you for choosing Frigidaire. We hope you continue to enjoy your refrigerator and its convenient features. If you have any questions or need assistance with your appliance, please connect with us through live chat at Frigidaire.com or call us at 1-800-374-4432, Monday–Friday, 8:30 AM–8:00 PM ET. We're always happy to help. — Reed
Written by a customer while visiting frigidaire.com
Customer Rating
5
I call my new fridge Handsome
on August 4, 2026
Posted by: Alieniva
[This review was collected as part of a promotion.] My fridge looks so good in my kitchen I can hardly take my eyes off of it/him.
Fit and trim(counter depth), clean and shiney(no finger prints), and always gives me what I need. Specially with two ice maker supplies, my life in Arizona is complete. Honestly I was a little concerned about losing a little bit of space when switching to a counter depth option, but everything has its perfect place and I have plenty of room. Also, the in the door water is much cooler than my old fridge supplied.
Fit and trim(counter depth), clean and shiney(no finger prints), and always gives me what I need. Specially with two ice maker supplies, my life in Arizona is complete. Honestly I was a little concerned about losing a little bit of space when switching to a counter depth option, but everything has its perfect place and I have plenty of room. Also, the in the door water is much cooler than my old fridge supplied.
Response from frigidaire.comBy Rox, Online Outreach Specialist, August 6, 2026
Hi, Alieniva! Thank you for your fantastic review! We love hearing that your new Frigidaire refrigerator has become such a standout in your kitchen. It's wonderful to know you're enjoying its counter-depth design, smudge-resistant finish, dual ice makers, and refreshingly cold water dispenser. We're especially glad the interior storage has exceeded your expectations and that everything has its perfect place. Thank you for choosing Frigidaire—we hope you and your "Handsome" refrigerator enjoy many years together! If you ever have questions or need assistance, connect with us via live chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432, Monday through Friday, 8:30 a.m. to 8:00 p.m. EST. We're always happy to help.
-Rox
-Rox
Written by a customer while visiting frigidaire.com