Customer reviews from frigidaire.com
Frigidaire - Professional 36 in. Wide 21 Cu. Ft. Counter-Depth 4-Door French Door Refrigerator with Custom-Flex Temp Drawer - Stainless Steel
Average customer rating
4.8
(101 Reviews)
Rating breakdown 101 reviews
5 Stars
80
4 Stars
19
3 Stars
2
2 Stars
0
1 Star
0
Customer Reviews for Frigidaire - Professional 36 in. Wide 21 Cu. Ft. Counter-Depth 4-Door French Door Refrigerator with Custom-Flex Temp Drawer - Stainless Steel
Customer Rating
5
on August 25, 2026
Posted by: Ck56
[This review was collected as part of a promotion.] We are new owners in the Frigidaire family. We remodeled our kitchen and let go of all yr 30 year kids KD workhorse refrigerator. We LOVE the new Frigidaire! The ice shape is very nice and the double ice maker is perfect for this ice loving family! The freezer space is great and I love the drawer for our sodas! The fridge is well lit and easy to reach in for everything. Winner!
Response from frigidaire.comBy Ruth, Online Outreach Specialist, August 28, 2026
Hi there. Welcome to the Frigidaire family! We’re so excited to hear how much you’re loving your new refrigerator. It sounds like the double ice maker, spacious freezer, convenient storage drawer, and bright interior are all perfect for your family. After 30 years with your previous refrigerator, we’re honored that you chose Frigidaire for your kitchen remodel. Thank you for making us part of your home and for calling it a winner!
If you need any assistance, please feel free to connect with us via Live Chat at Frigidaire.com or by phone at 800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
If you need any assistance, please feel free to connect with us via Live Chat at Frigidaire.com or by phone at 800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
4
It appears to be working quite well so far.
on August 23, 2026
Posted by: brynne09
[This review was collected as part of a promotion.] I'm pleased with most aspects of the refrigerator; it seems to be working well overall. The only hiccup we've encountered is with the Wi-Fi connection and using the app, which sometimes causes issues. Otherwise, in terms of storage and functionality, it’s fantastic.
Response from frigidaire.comBy Rox, Online Outreach Specialist, August 26, 2026
Hi, Brynne09!
Thank you for sharing your thoughtful feedback! We're glad to hear your Frigidaire refrigerator is performing well overall and that you're enjoying its storage capacity and functionality. We appreciate you letting us know about the occasional Wi-Fi and app issues as well. Your feedback is valuable, and we'll be sure to share it with our product team as we continue improving the connected experience.
We hope you continue enjoying your refrigerator and all it has to offer!
If you ever have questions or need assistance, please connect with us via live chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432, Monday through Friday, 8:30 a.m. to 8:00 p.m. EST. We're always happy to help.
-Rox
Thank you for sharing your thoughtful feedback! We're glad to hear your Frigidaire refrigerator is performing well overall and that you're enjoying its storage capacity and functionality. We appreciate you letting us know about the occasional Wi-Fi and app issues as well. Your feedback is valuable, and we'll be sure to share it with our product team as we continue improving the connected experience.
We hope you continue enjoying your refrigerator and all it has to offer!
If you ever have questions or need assistance, please connect with us via live chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432, Monday through Friday, 8:30 a.m. to 8:00 p.m. EST. We're always happy to help.
-Rox
Written by a customer while visiting frigidaire.com
Customer Rating
5
Quiet and sleek
on August 23, 2026
Posted by: Iggymanave
[This review was collected as part of a promotion.] Our new refrigerator has been fantastic! Love how quiet it is. The middle “flex” drawer is a great feature that we’ve enjoyed. Very happy so far!
Response from frigidaire.comBy Ruth, Online Outreach Specialist, August 26, 2026
Hi there. Thank you for sharing your wonderful feedback! We’re thrilled to hear that your new Frigidaire refrigerator has been fantastic and that you’re enjoying how quiet it is. It’s great to know the middle “flex” drawer has been a favorite feature as well. We appreciate you choosing Frigidaire!
If you need any assistance, please feel free to connect with us via Live Chat at Frigidaire.com or by phone at 800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
If you need any assistance, please feel free to connect with us via Live Chat at Frigidaire.com or by phone at 800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
5
on August 23, 2026
Posted by: Anita margarita
[This review was collected as part of a promotion.] This fridge does what it is supposed to do, keep my food cold. Which my old fridge did not do. Love the dual icemakers.
Response from frigidaire.comBy Ruth, Online Outreach Specialist, August 26, 2026
Hi there. Thank you for sharing your feedback! We’re glad to hear your Frigidaire refrigerator is keeping your food cold and that you’re enjoying the convenience of the dual ice makers. We appreciate you choosing Frigidaire!
If you need any assistance, please feel free to connect with us via Live Chat at Frigidaire.com or by phone at 800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
If you need any assistance, please feel free to connect with us via Live Chat at Frigidaire.com or by phone at 800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
5
Frigidaire Professional Counterdepth Refrigerator
on August 22, 2026
Posted by: HappyHomeowners
[This review was collected as part of a promotion.] Overall it’s a wonderful appliance - cools nicely, is quiet, loads of room, makes lots of ice, attractive design, easy to use water dispenser. Very please with our purchase!
Response from frigidaire.comBy Maria, Online Outreach Specialist, August 24, 2026
Thank you for taking the time to share your wonderful feedback. We are delighted to hear that your new refrigerator has been such a great addition to your home.
It’s fantastic to know that you’re enjoying its quiet operation, spacious interior, attractive design, and reliable cooling performance. We’re also pleased that the ice maker produces plenty of ice and that the water dispenser is easy to use. It’s wonderful to hear that the appliance is meeting your needs in so many ways.
Thank you for choosing this appliance. We truly appreciate your support and are very pleased to know that you are happy with your purchase. If you have any questions or need further assistance, please connect with us through Live Chat at Frigidaire.com or call us at 1-800-374-4432, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST. We are always happy to help. - Maria
It’s fantastic to know that you’re enjoying its quiet operation, spacious interior, attractive design, and reliable cooling performance. We’re also pleased that the ice maker produces plenty of ice and that the water dispenser is easy to use. It’s wonderful to hear that the appliance is meeting your needs in so many ways.
Thank you for choosing this appliance. We truly appreciate your support and are very pleased to know that you are happy with your purchase. If you have any questions or need further assistance, please connect with us through Live Chat at Frigidaire.com or call us at 1-800-374-4432, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST. We are always happy to help. - Maria
Written by a customer while visiting frigidaire.com
Customer Rating
5
You Get What You Pay For
on August 20, 2026
Posted by: GAAK
[This review was collected as part of a promotion.] This fridge is expensive. However, many other models, including others by Frigidaire, are built with cheap feeling and operating parts. This one is about as solid as I have seen in the last 10 years. If I had an criticism, it is that the small snack drawers are about useless except for cheese sticks, the ice drawers is built where you cannot get it out without spilling ice everywhere, and it really doesn't need two ice makers.
Response from frigidaire.comBy Patrick, Online Outreach Specialist, August 21, 2026
Hi GAAK!
Thank you for sharing your honest and detailed feedback about your Frigidaire refrigerator. We’re pleased to hear that you’re impressed with its solid construction and overall quality. We also appreciate you pointing out the areas that could be improved, including the snack drawers and ice-maker design.
Your feedback is valuable and helps us understand what matters most to our customers. If you ever need any assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. — Patrick
Thank you for sharing your honest and detailed feedback about your Frigidaire refrigerator. We’re pleased to hear that you’re impressed with its solid construction and overall quality. We also appreciate you pointing out the areas that could be improved, including the snack drawers and ice-maker design.
Your feedback is valuable and helps us understand what matters most to our customers. If you ever need any assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. — Patrick
Written by a customer while visiting frigidaire.com
Customer Rating
5
Love!
on August 18, 2026
Posted by: LDH24
[This review was collected as part of a promotion.] We have only had our new fridge for about 2 weeks now but I absolutely love it!
Response from frigidaire.comBy Rox, Online Outreach Specialist, August 21, 2026
Hi, LDH24!
Thank you for sharing your wonderful feedback! We're thrilled to hear you're already loving your new Frigidaire refrigerator after just two weeks. It's great to know you're off to such a positive start, and we hope you continue enjoying your new fridge for many years to come!
If you ever have questions or need assistance, please connect with us via live chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432, Monday through Friday, 8:30 a.m. to 8:00 p.m. EST. We're always happy to help.
-Rox
Thank you for sharing your wonderful feedback! We're thrilled to hear you're already loving your new Frigidaire refrigerator after just two weeks. It's great to know you're off to such a positive start, and we hope you continue enjoying your new fridge for many years to come!
If you ever have questions or need assistance, please connect with us via live chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432, Monday through Friday, 8:30 a.m. to 8:00 p.m. EST. We're always happy to help.
-Rox
Written by a customer while visiting frigidaire.com
Customer Rating
5
on August 16, 2026
Posted by: ksr7p
[This review was collected as part of a promotion.] Loving our fridge particularly the water dispenser that is tall enough for thermoses and is so quick. Ice is plentiful! Living the flex drawer and the fridge is aesthetically beautiful in our space!
Response from frigidaire.comBy Patrick, Online Outreach Specialist, August 17, 2026
Hi ksr7p!
Thank you for sharing your experience with your new Frigidaire refrigerator! We’re thrilled to hear you’re enjoying the quick, convenient water dispenser, plentiful ice, and versatile flex drawer. It’s wonderful to know the refrigerator is also a beautiful addition to your space.
We truly appreciate you choosing Frigidaire. If you ever need any type of assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. — Patrick
Thank you for sharing your experience with your new Frigidaire refrigerator! We’re thrilled to hear you’re enjoying the quick, convenient water dispenser, plentiful ice, and versatile flex drawer. It’s wonderful to know the refrigerator is also a beautiful addition to your space.
We truly appreciate you choosing Frigidaire. If you ever need any type of assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. — Patrick
Written by a customer while visiting frigidaire.com