Customer reviews from frigidaire.com
Frigidaire - Professional 21 Cu. Ft. Counter-Depth 4-Door French Door Refrigerator with Custom-Flex Temp Drawer - Stainless Steel
Average customer rating
4.8
(20 Reviews)
Rating breakdown 20 reviews
5 Stars
18
4 Stars
1
3 Stars
1
2 Stars
0
1 Star
0
Customer Reviews for Frigidaire - Professional 21 Cu. Ft. Counter-Depth 4-Door French Door Refrigerator with Custom-Flex Temp Drawer - Stainless Steel
Customer Rating
5
Great family fridgr
on February 17, 2026
Posted by: CathF
[This review was collected as part of a promotion.] This fridge looks so upscale! The handles are so nice and I love the matte finish with small kids and fingerprints! Inside the fridge is deep and tons of places to organize. My favorite feature is the middle drawer where I keep meats and cheeses, but can also get drinks chilled fast! It's a great family fridge and we are so happy with it.
Response from frigidaire.comBy Patrick, Online Outreach Specialist, February 19, 2026
Hi CathF! Thank you so much for sharing your experience!
We’re thrilled to hear that you love both the style and functionality of your Frigidaire refrigerator. It sounds like the matte finish, sleek handles, and thoughtful interior layout are hitting all the right notes for your family — especially with little ones around!
It’s wonderful that you’re enjoying the middle drawer for meats, cheeses, and quick-chill drinks — that kind of versatile storage really makes everyday life easier. We’re so happy it’s proving to be a great family fridge and helping keep your kitchen organized.
If you need any assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
We’re thrilled to hear that you love both the style and functionality of your Frigidaire refrigerator. It sounds like the matte finish, sleek handles, and thoughtful interior layout are hitting all the right notes for your family — especially with little ones around!
It’s wonderful that you’re enjoying the middle drawer for meats, cheeses, and quick-chill drinks — that kind of versatile storage really makes everyday life easier. We’re so happy it’s proving to be a great family fridge and helping keep your kitchen organized.
If you need any assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
Written by a customer while visiting frigidaire.com
Customer Rating
5
Solid Refrigerator with many features that are very impressive
on February 20, 2026
Posted by: rodman123rhs
[This review was collected as part of a promotion.] We replaced our side by side with this one and couldn't be happier. Wish we did this sooner! There are many features that make this an excellent choice. The side storage compartments hold all of your condiments and sauces with plenty room. Our old fridge was crammed packed. The shelves can adjust with no issues, tall bottles are easily placed in 3 different variations. One of the best features is the flex drawer it can be used as a freezer or a beverage cooler or even to store meat. The freezer is spacious and is much better to access than our old side by side. There is an extra ice collection bin that continually produces ice so you never run out.
The other thing we liked was the way it looks, its very modern with squared off edges.
Overall this is a really good fridge and we highly recommend it for those who want to upgrade or simply trade up.
The other thing we liked was the way it looks, its very modern with squared off edges.
Overall this is a really good fridge and we highly recommend it for those who want to upgrade or simply trade up.
Response from frigidaire.comBy Jessica, Online Outreach Specialist, February 23, 2026
Thank you for sharing your detailed experience! We’re thrilled to hear how much you’re enjoying your 21 Cu. Ft. Counter-Depth 4-Door French Door Refrigerator. It sounds like the flexible storage options, spacious freezer, adjustable shelves, and versatile flex drawer are making a real difference in your kitchen. We’re also glad you love the modern design and extra ice production — those little details really add to the overall experience.
We appreciate your recommendation and are so happy this fridge has been such a positive upgrade for your home! If you will need assistance in the future, please don’t hesitate to reach out to us via call at 1‑800‑374‑4432, Monday–Friday, 8:30 AM to 8:00 PM EST. Wishing you all the very best.
- Jessica
We appreciate your recommendation and are so happy this fridge has been such a positive upgrade for your home! If you will need assistance in the future, please don’t hesitate to reach out to us via call at 1‑800‑374‑4432, Monday–Friday, 8:30 AM to 8:00 PM EST. Wishing you all the very best.
- Jessica
Written by a customer while visiting frigidaire.com
Customer Rating
5
Love this fridge!
on February 22, 2026
Posted by: TLeigh
Love this fridge!! Such a major upgrade from my old one. The storage is unmatched with all of the door shelving, interior shelving and multiple interior drawers. The tiny snack drawer is amazing for kid snacks. LOVE the flex drawer and that it can be fridge or freezer depending on our needs. The outside looks sleek and gives our whole kitchen an upgraded look. The freezer drawer holds everything I need and still stays organized. Overall five stars!
Response from frigidaire.comBy Patrick, Online Outreach Specialist, February 24, 2026
Hi TLeigh! Thank you for sharing your enthusiastic feedback! We’re thrilled to hear that your new Frigidaire refrigerator is such a major upgrade and is meeting all your storage and organization needs.
It’s wonderful that features like the snack drawer, flexible fridge/freezer drawer, and well-designed shelving are making your daily routines easier and more convenient. We’re also glad to hear that the sleek exterior is enhancing the look of your kitchen.
We truly appreciate your support and are delighted that your Frigidaire appliance is earning a well-deserved five stars! If you need any assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
It’s wonderful that features like the snack drawer, flexible fridge/freezer drawer, and well-designed shelving are making your daily routines easier and more convenient. We’re also glad to hear that the sleek exterior is enhancing the look of your kitchen.
We truly appreciate your support and are delighted that your Frigidaire appliance is earning a well-deserved five stars! If you need any assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
Written by a customer while visiting frigidaire.com
Customer Rating
5
The space we didn’t know we needed!
on February 23, 2026
Posted by: Lesliela88
[This review was collected as part of a promotion.] We are blown away by how much we love this refrigerator. The French door fridge has so much space. The door organization options have been a game changer for helping us find our jars and bottles. I love that you can open the veggie crisper drawers without having to open both of the French doors. We didn’t discover the sneaky deli meat and cheese drawers in the bottom of the fridge until a week later - another organizational perk!! We love the flexibility of the multi use drawer. And the freezer with its multi layered drawer system. Overall we are extremely happy with this refrigerator!!
Response from frigidaire.comBy Jessica, Online Outreach Specialist, February 24, 2026
Thank you for sharing your enthusiastic experience with the 21 Cu. Ft. Counter-Depth 4-Door French Door Refrigerator.
We’re thrilled to hear that the spacious design and thoughtful organizational features are making such a positive difference in your kitchen. It’s wonderful that the door storage, veggie crisper drawers, hidden deli drawers, multi-use drawer, and multi-layered freezer are all enhancing your daily convenience.
We appreciate your feedback and are delighted that this refrigerator is meeting your needs so well. We hope it continues to provide excellent functionality and enjoyment for years to come! If you will need assistance in the future, please don’t hesitate to reach out to us via call at 1‑800‑374‑4432, Monday–Friday, 8:30 AM to 8:00 PM EST. Wishing you all the very best.
- Jessica
We’re thrilled to hear that the spacious design and thoughtful organizational features are making such a positive difference in your kitchen. It’s wonderful that the door storage, veggie crisper drawers, hidden deli drawers, multi-use drawer, and multi-layered freezer are all enhancing your daily convenience.
We appreciate your feedback and are delighted that this refrigerator is meeting your needs so well. We hope it continues to provide excellent functionality and enjoyment for years to come! If you will need assistance in the future, please don’t hesitate to reach out to us via call at 1‑800‑374‑4432, Monday–Friday, 8:30 AM to 8:00 PM EST. Wishing you all the very best.
- Jessica
Written by a customer while visiting frigidaire.com
Customer Rating
5
21 Cu Ft Counter-Depth 4-Door French Door Refrigerator
on February 25, 2026
Posted by: AWStanton
[This review was collected as part of a promotion.] The 21 Cu. Ft. Counter-Depth 4-Door French Door Refrigerator is beautiful and luxurious. It allows us to organize our food much better. We are most impressed with the way the space is used. We especially like the drawer that can be used as a refrigerator or freezer. It gives us more flexibility and options for use.
Response from frigidaire.comBy Patrick, Online Outreach Specialist, February 27, 2026
Hi AWStanton! Thank you for sharing your feedback!
We’re thrilled to hear that your 21 Cu. Ft. Counter-Depth 4-Door French Door Refrigerator is helping you organize your food so effectively. It’s wonderful that you’re enjoying the flexible drawer that can function as either a refrigerator or freezer — that kind of versatility really makes a difference in daily use.
We’re so glad the design and luxurious feel of the fridge are meeting your expectations, and we hope it continues to bring convenience and enjoyment to your kitchen for years to come!
If you need any assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
We’re thrilled to hear that your 21 Cu. Ft. Counter-Depth 4-Door French Door Refrigerator is helping you organize your food so effectively. It’s wonderful that you’re enjoying the flexible drawer that can function as either a refrigerator or freezer — that kind of versatility really makes a difference in daily use.
We’re so glad the design and luxurious feel of the fridge are meeting your expectations, and we hope it continues to bring convenience and enjoyment to your kitchen for years to come!
If you need any assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
Written by a customer while visiting frigidaire.com
Customer Rating
5
Terrific product!
on March 1, 2026
Posted by: Rayter
We’ve been so impressed with this 4-door refrigerator. The design immediately elevates the kitchen and looks sleek and modern, and the layout just makes sense for everyday life.
One of my favorite features is the flexible middle drawer. Being able to easily switch it from a freezer to a refrigerator depending on what we need is incredibly convenient, especially when hosting or stocking up. The controls are simple and intuitive, so adjusting the temperature takes seconds.
The Snack Zone has also been a game changer. It’s the perfect place to stash grab-and-go items or kids’ snacks so they’re easy to find without digging through the main compartment. Everything feels organized and within reach.
The water dispenser is easy to use, fills glasses quickly, and has a clean, streamlined look that blends seamlessly into the door.
Overall, this refrigerator combines thoughtful design with practical features. Our old Frigidaire refrigerator had lasted 11 years and had nothing wrong with it, we just wanted a 4-door design. Great product.
Response from frigidaire.comBy Reed, Online Outreach Specialist, March 3, 2026
Hi Rayter,
Thank you so much for taking the time to share such a thoughtful review! We’re absolutely thrilled to hear how impressed you are with your new 4-door refrigerator. It’s wonderful to know the sleek, modern design has elevated your kitchen and that the layout truly works for your everyday needs.
We especially love hearing how much you’re enjoying the flexible middle drawer — having the ability to switch between freezer and refrigerator space really does make hosting and grocery runs so much easier. It’s also great to know the controls feel intuitive and that features like the Snack Zone are helping keep everything organized and within reach.
We’re glad the water dispenser is meeting your expectations as well, both in performance and design. And hearing that your previous Frigidaire refrigerator lasted 11 years means so much to us — thank you for choosing us again for your upgrade!
If you ever need anything at all, please feel free to connect with us via Live Chat at Frigidaire.com or call 1-800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. ET. We’re always happy to help.
— Reed
Thank you so much for taking the time to share such a thoughtful review! We’re absolutely thrilled to hear how impressed you are with your new 4-door refrigerator. It’s wonderful to know the sleek, modern design has elevated your kitchen and that the layout truly works for your everyday needs.
We especially love hearing how much you’re enjoying the flexible middle drawer — having the ability to switch between freezer and refrigerator space really does make hosting and grocery runs so much easier. It’s also great to know the controls feel intuitive and that features like the Snack Zone are helping keep everything organized and within reach.
We’re glad the water dispenser is meeting your expectations as well, both in performance and design. And hearing that your previous Frigidaire refrigerator lasted 11 years means so much to us — thank you for choosing us again for your upgrade!
If you ever need anything at all, please feel free to connect with us via Live Chat at Frigidaire.com or call 1-800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. ET. We’re always happy to help.
— Reed
Written by a customer while visiting frigidaire.com
Customer Rating
5
on March 4, 2026
Posted by: jds32
[This review was collected as part of a promotion.] We love this fridge. The storage space in the refrigerator section is big and like the adjustability of the shelves to accommodate taller items. The flex drawer is also great for some smaller items that we frequently use. We store our yogurt in that drawer so it’s easy access for our kids to grab when they need a snack. I also like the dual ice tray options. It’ll be nice to load up coolers with take all the ice from the dispensing unit.
Response from frigidaire.comBy Jessica, Online Outreach Specialist, March 4, 2026
Thank you for sharing your detailed feedback! We’re thrilled to hear that your 21 Cu. ft. Counter-Depth 4-Door French Door Refrigerator is meeting your family’s needs. It’s great to know you’re enjoying the spacious and adjustable shelves, the flex drawer for easy access to snacks, and the dual ice tray options for added convenience. We appreciate your review and are glad the refrigerator is enhancing your daily routine! If you will need assistance in the future, please don’t hesitate to reach out to us via call at 1‑800‑374‑4432, Monday–Friday, 8:30 AM to 8:00 PM EST. Wishing you all the very best.
- Jessica
- Jessica
Written by a customer while visiting frigidaire.com
Customer Rating
5
We love our fridge!
on March 15, 2026
Posted by: bk12345
We recently switched to a counter-depth refrigerator and have been really happy with it. It sits much more flush with our cabinets, which makes the kitchen feel cleaner and more streamlined, while still providing plenty of storage for our family of 4. The layout is well organized and it’s easy to find everything, making it both stylish and practical for everyday use.
Response from frigidaire.comBy Chris, Online Outreach Specialist, March 17, 2026
Thank you for sharing your experience! We’re thrilled to hear that your new counter-depth refrigerator fits seamlessly in your kitchen while providing plenty of storage for your family. It’s great to know that the layout is both stylish and practical for everyday use.
We appreciate you choosing our brand and hope it continues to serve your family well for years to come! If you ever have any questions or need assistance, please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Best Regards
-Christian
We appreciate you choosing our brand and hope it continues to serve your family well for years to come! If you ever have any questions or need assistance, please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Best Regards
-Christian
Written by a customer while visiting frigidaire.com