Customer reviews from frigidaire.com
Frigidaire - Professional 36 in. Wide 21 Cu. Ft. Counter-Depth 4-Door French Door Refrigerator with Custom-Flex Temp Drawer - Stainless Steel
Average customer rating
4.8
(101 Reviews)
Rating breakdown 101 reviews
5 Stars
80
4 Stars
19
3 Stars
2
2 Stars
0
1 Star
0
Customer Reviews for Frigidaire - Professional 36 in. Wide 21 Cu. Ft. Counter-Depth 4-Door French Door Refrigerator with Custom-Flex Temp Drawer - Stainless Steel
Customer Rating
5
French door 4 door counter depth
on February 13, 2026
Posted by: Jackson C
[This review was collected as part of a promotion.] Our Frigidaire professional 4 door is splendid. Easy installation and maintenance. Sturdy handles. Sleek design. Fills our space beautifully.
Response from frigidaire.comBy Jessica, Online Outreach Specialist, February 16, 2026
Thank you for sharing your positive experience with your 21 Cu. Ft. Counter-Depth 4-Door French Door Refrigerator. We’re delighted to hear that the installation and maintenance were easy, and that you appreciate the sturdy handles, sleek design, and how well it fits your space.
We truly value your feedback and are glad that your Frigidaire Professional refrigerator is meeting your expectations and enhancing your kitchen. If you will need assistance in the future, please don’t hesitate to reach out to us via call at 1‑800‑374‑4432, Monday–Friday, 8:30 AM to 8:00 PM EST. Wishing you all the very best. - Jessica
We truly value your feedback and are glad that your Frigidaire Professional refrigerator is meeting your expectations and enhancing your kitchen. If you will need assistance in the future, please don’t hesitate to reach out to us via call at 1‑800‑374‑4432, Monday–Friday, 8:30 AM to 8:00 PM EST. Wishing you all the very best. - Jessica
Written by a customer while visiting frigidaire.com
Customer Rating
5
on February 10, 2026
Posted by: Erin827
This refrigerator is absolute perfection. Every aspect is customizable, from the shelves, the doors, drawers, and temperature. The custom flex drawer is so versatile and multifunctional, and because of the adjustable compartments it can do multiple things simultaneously. The snack drawer is the perfect way for a mom of two small children to hide their unlimited string cheeses. The freezer is deceptively deep and spacious, holding much more than I anticipated. Having both an ice maker in the door and the freezer is such a luxury that you don't realize you need, but certainly appreciate. Also the fact that the door water/ice dispenser will work when the other door is open is a perk that most fridges do not have. 10/10 love this fridge.
Response from frigidaire.comBy Ruth, Online Outreach Specialist, February 12, 2026
Hi there. Thank you for sharing such an enthusiastic and detailed review! We’re thrilled to hear that your Frigidaire refrigerator is exceeding your expectations with customizable shelves, drawers, and temperature controls. It’s great that the custom flex drawer and snack drawer are making life easier, and that the freezer and ice makers are providing ample space and convenience. We’re delighted that it’s making your kitchen more functional and enjoyable — 10/10 sounds like a perfect score!
For any queries, connect with us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
For any queries, connect with us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
5
on February 6, 2026
Posted by: Em24
[This review was collected as part of a promotion.] My brother works for Electrolux, and we were able to get this refrigerator through a friends-and-family offer. We are absolutely thrilled with it! There are so many ways to customize it to fit our family’s needs.
One of our favorite features is the middle drawer, which can be used as either a refrigerator or a freezer. We currently use it for refrigerated snacks for our kids, and it works perfectly—it’s easy for them to reach, and they don’t have to open the entire fridge.
We also love how easily adjustable the interior shelving is, as well as the door shelves, which can be arranged in multiple ways depending on what you’re storing. It really feels like a lot of thought went into the design, and overall, this refrigerator is a great fit for our family.
One of our favorite features is the middle drawer, which can be used as either a refrigerator or a freezer. We currently use it for refrigerated snacks for our kids, and it works perfectly—it’s easy for them to reach, and they don’t have to open the entire fridge.
We also love how easily adjustable the interior shelving is, as well as the door shelves, which can be arranged in multiple ways depending on what you’re storing. It really feels like a lot of thought went into the design, and overall, this refrigerator is a great fit for our family.
Response from frigidaire.comBy Maria, Online Outreach Specialist, February 9, 2026
Thank you so much for sharing your experience! We’re thrilled to hear that your new refrigerator has been such a great fit for your family. It’s wonderful to know that the customizable features, like the middle drawer and adjustable interior and door shelving, are making a difference in your daily routine. We especially love hearing that the middle drawer provides easy access for your kids to healthy snacks without needing to open the entire fridge features like this are designed with convenience and flexibility in mind.
We truly appreciate you choosing Frigidaire and are glad that the design and functionality are meeting your family’s needs. If you ever have questions, need guidance on features, or require any assistance with your refrigerator, please don’t hesitate to reach out. You can connect with our Customer Care Team through Live Chat at www.frigidaire.com or by calling 1-800-374-4432, Monday through Friday from 8:30 a.m. to 8:00 p.m. EST. Our team will be happy to assist you in any way we can. — Maria
We truly appreciate you choosing Frigidaire and are glad that the design and functionality are meeting your family’s needs. If you ever have questions, need guidance on features, or require any assistance with your refrigerator, please don’t hesitate to reach out. You can connect with our Customer Care Team through Live Chat at www.frigidaire.com or by calling 1-800-374-4432, Monday through Friday from 8:30 a.m. to 8:00 p.m. EST. Our team will be happy to assist you in any way we can. — Maria
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great fridge with creative storage options
on February 6, 2026
Posted by: JDS1984
[This review was collected as part of a promotion.] We recently had this refrigerator delivered and like everything about it so far. The sliding and flip up shelf are a great feature that allows us to modify the storage space based on what needs to be stored. The door shelves provide good utilization of space and love that we can store 2 cartons and a gallon of milk in the door. I love the middle drawer that can flex between a freezer and refrigerator. We use it for yogurts that allows easy access for our kids to get when they are looking for a healthy snack.
Response from frigidaire.comBy Maria, Online Outreach Specialist, February 9, 2026
Thank you so much for sharing your feedback! We’re delighted to hear that you are enjoying your new refrigerator and that the storage features are making a difference in your daily routine. It’s wonderful to know that the sliding and flip-up shelves, door storage, and the flexible middle drawer are helping you maximize space and provide easy access to snacks for your family.
We truly appreciate you choosing Frigidaire and are glad that the design and functionality are meeting your needs. If you ever have questions, need assistance, or would like guidance on any features of your appliance, please don’t hesitate to reach out. You can connect with our Customer Care Team through Live Chat at www.frigidaire.com or by calling 1-800-374-4432, Monday through Friday from 8:30 a.m. to 8:00 p.m. EST. Our team will be happy to assist you.
Thank you again for taking the time to share your experience, and we hope you continue to enjoy your refrigerator for years to come! — Maria
We truly appreciate you choosing Frigidaire and are glad that the design and functionality are meeting your needs. If you ever have questions, need assistance, or would like guidance on any features of your appliance, please don’t hesitate to reach out. You can connect with our Customer Care Team through Live Chat at www.frigidaire.com or by calling 1-800-374-4432, Monday through Friday from 8:30 a.m. to 8:00 p.m. EST. Our team will be happy to assist you.
Thank you again for taking the time to share your experience, and we hope you continue to enjoy your refrigerator for years to come! — Maria
Written by a customer while visiting frigidaire.com
Customer Rating
5
Nice design & customizable
on February 6, 2026
Posted by: Amber D
[This review was collected as part of a promotion.] Don’t hesitate on this fridge!
Outside: I love the design on the fridge. It is easy to keep the outside clean and not every fingerprint shows up.
The drawers have a nice finish on them and won’t leave any smudge marks on them which is great when you have little kids constantly in them getting snacks.
The drawers have a nice finish on them and won’t leave any smudge marks on them which is great when you have little kids constantly in them getting snacks.
Inside: Some of the door selves can be adjusted for the taller items and can be moved all over to one side of the door or the other which is nice if you have taller items on the door. The selves are darker shade and easy to wipe down to keep clean. There is little snack compartments which my kids think are awesome hiding spots for their snacks. The drawers for fruit etc have a lot of room for multiple items.
The middle drawer can be converted to temperature for freezer which I appreciate because we need a lot of storage for of freezer items. It can also be used as a cheese/meat/drink drawer as an extension of the fridge. It has plenty of room for whatever you choose to do. It is completely customizable to your needs which is amazing.
The Freezer has a drawer and then a deep pocket for food. Easy to get too.
Ice maker makes the small size ice which I love! Overall super happy with the Fridge and the fit of counter depth is perfect and doesn’t have bulky doors like my previous so it gave us more open area between the fridge and counter.
So far in love with this fridge!
So far in love with this fridge!
Response from frigidaire.comBy Patrick, Online Outreach Specialist, February 6, 2026
Hi Amber! Thank you so much for taking the time to share such a detailed review!
We’re thrilled to hear how much you love your new fridge. It sounds like it’s been a perfect fit for your family, from the exterior design that hides fingerprints to the thoughtfully designed drawers and adjustable shelves inside. The customizable middle drawer and flexible storage options really make it versatile for all your needs, and it’s great to hear that even the freezer and ice maker are meeting your expectations.
It’s wonderful that the counter-depth fit has opened up your kitchen space and that your whole family is enjoying the convenience and organization this fridge provides. If you need any assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
We’re thrilled to hear how much you love your new fridge. It sounds like it’s been a perfect fit for your family, from the exterior design that hides fingerprints to the thoughtfully designed drawers and adjustable shelves inside. The customizable middle drawer and flexible storage options really make it versatile for all your needs, and it’s great to hear that even the freezer and ice maker are meeting your expectations.
It’s wonderful that the counter-depth fit has opened up your kitchen space and that your whole family is enjoying the convenience and organization this fridge provides. If you need any assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
Written by a customer while visiting frigidaire.com