Customer reviews from frigidaire.com
Frigidaire - Professional 36 in. Wide 21 Cu. Ft. Counter-Depth 4-Door French Door Refrigerator with Custom-Flex Temp Drawer - Stainless Steel
Average customer rating
4.8
(101 Reviews)
Rating breakdown 101 reviews
5 Stars
80
4 Stars
19
3 Stars
2
2 Stars
0
1 Star
0
Customer Reviews for Frigidaire - Professional 36 in. Wide 21 Cu. Ft. Counter-Depth 4-Door French Door Refrigerator with Custom-Flex Temp Drawer - Stainless Steel
Customer Rating
4
on April 19, 2026
Posted by: Hoop92
[This review was collected as part of a promotion.] Fridge is intuitive and sleek. I like the lighting and features. I wish the ice maker didn't take up so much of the refridgerator space.
Response from frigidaire.comBy Jessica, Online Outreach Specialist, April 22, 2026
Thank you for sharing your feedback on the 22 Cu. Ft. Counter-Depth 4-Door French Door Refrigerator.
We’re glad to hear that you’re enjoying the sleek design, intuitive layout, and interior lighting. It’s great to know the overall look and features are meeting your expectations.
We also appreciate your comment regarding the ice maker taking up interior space. This is a common consideration with in-door or internal ice systems, as they do require dedicated room within the refrigerator compartment. Your feedback is valuable and helps highlight the balance between convenience features and usable storage space.
Thank you again for taking the time to share your experience—we’re happy to hear you’re enjoying the refrigerator overall. If you will need assistance in the future, please don’t hesitate to reach out to us via call at 1‑800‑374‑4432, Monday–Friday, 8:30 AM to 8:00 PM EST. Wishing you all the very best.
- Jessica
We’re glad to hear that you’re enjoying the sleek design, intuitive layout, and interior lighting. It’s great to know the overall look and features are meeting your expectations.
We also appreciate your comment regarding the ice maker taking up interior space. This is a common consideration with in-door or internal ice systems, as they do require dedicated room within the refrigerator compartment. Your feedback is valuable and helps highlight the balance between convenience features and usable storage space.
Thank you again for taking the time to share your experience—we’re happy to hear you’re enjoying the refrigerator overall. If you will need assistance in the future, please don’t hesitate to reach out to us via call at 1‑800‑374‑4432, Monday–Friday, 8:30 AM to 8:00 PM EST. Wishing you all the very best.
- Jessica
Written by a customer while visiting frigidaire.com
Customer Rating
4
Lots of Options and choices
on April 18, 2026
Posted by: jaarmonk
[This review was collected as part of a promotion.] I like the extra drawer to choose between fridge or freezer. The water dispenser with ice works great. The shelves in the fridge are spaced well. The freezer is a bit deep on the lower level but I don’t think that could have been changed. It is quiet running as well. So, it looks great and runs great so far.
Response from frigidaire.comBy Maico, Online Outreach Specialist, April 20, 2026
Hello there, Jaarmonk! Thank you for sharing your feedback! We’re glad to hear you’re enjoying the extra drawer flexibility, the water and ice dispenser performance, and the well-spaced shelving. It’s also great to know your refrigerator is running quietly and meeting your expectations overall.
We appreciate your note about the deeper lower freezer section as well, design layouts like that are intended to maximize storage capacity, but we understand how usage preferences can vary.
It’s wonderful to hear that both the look and performance are working well for you so far. We hope you continue to enjoy your Frigidaire appliance!
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or through our Customer Support by dialing 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you, and have a great rest of your day!
- Maico
We appreciate your note about the deeper lower freezer section as well, design layouts like that are intended to maximize storage capacity, but we understand how usage preferences can vary.
It’s wonderful to hear that both the look and performance are working well for you so far. We hope you continue to enjoy your Frigidaire appliance!
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or through our Customer Support by dialing 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you, and have a great rest of your day!
- Maico
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great product
on April 17, 2026
Posted by: DT7216
[This review was collected as part of a promotion.] This refrigerator is very nice. Easy to set up and performs as advertised
Response from frigidaire.comBy Sam, Online Outreach Specialist, April 17, 2026
Hello DT7216!
Thank you for sharing your feedback on your Frigidaire Professional 22 Cu. Ft. Counter-Depth 4-Door French Door Refrigerator.
We’re delighted to hear that you found the setup easy and that the refrigerator is performing as advertised. It’s great to know it’s meeting your expectations and delivering a positive experience in your home.
If you ever have any questions or need assistance in the future, please do not hesitate to connect with us via live chat or by phone at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we will be happy to assist. Thank you again for choosing Frigidaire! ~Sam
Thank you for sharing your feedback on your Frigidaire Professional 22 Cu. Ft. Counter-Depth 4-Door French Door Refrigerator.
We’re delighted to hear that you found the setup easy and that the refrigerator is performing as advertised. It’s great to know it’s meeting your expectations and delivering a positive experience in your home.
If you ever have any questions or need assistance in the future, please do not hesitate to connect with us via live chat or by phone at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we will be happy to assist. Thank you again for choosing Frigidaire! ~Sam
Written by a customer while visiting frigidaire.com
Customer Rating
3
Missing LED lights under the right door and flex door.
on April 14, 2026
Posted by: Adrian in California
[This review was collected as part of a promotion.] It's a great fridge but led lights from under the right door and under the flex doors are missing. The left one is there but not the right one. It makes it so that when the flex door is open, only the left side is illuminated. For such an expensive fridge, I hoped for nicer lighting. I may have to return it if no one gets back to me on a fix. I tried chatting several times, but I just get cut off and no one helps me. The fridge compressor is also a little loud.
Response from frigidaire.comBy Christian, Online Outreach Specialist, April 20, 2026
Thank you for your feedback—we’re really glad to hear you’re enjoying the fridge overall, but we’re sorry about the issues you’ve experienced. The missing LED lighting on the right side and under the flex doors is definitely not the experience we want for our customers, especially for a premium product.
We also apologize for the frustration you’ve had trying to reach support and for the inconvenience caused by the compressor noise. That’s not acceptable, and we understand why you’d feel disappointed.
We’d like to make this right as quickly as possible. Please reach out to us directly via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Best Regards,
-Christian
We also apologize for the frustration you’ve had trying to reach support and for the inconvenience caused by the compressor noise. That’s not acceptable, and we understand why you’d feel disappointed.
We’d like to make this right as quickly as possible. Please reach out to us directly via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Best Regards,
-Christian
Written by a customer while visiting frigidaire.com
Customer Rating
5
Couldn’t Be Happier
on March 31, 2026
Posted by: TravelingGiGi
[This review was collected as part of a promotion.] Love all functionality and appearance of our new refrigerator!
Response from frigidaire.comBy Christian, Online Outreach Specialist, April 1, 2026
Thank you for sharing your experience! We’re thrilled to hear that you love both the functionality and appearance of your new Frigidaire refrigerator. It’s wonderful to know it’s meeting your needs and adding style to your kitchen!
We appreciate you choosing Frigidaire. Should you have any additional questions or concerns, please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday–Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Best Regards,
-Christian
We appreciate you choosing Frigidaire. Should you have any additional questions or concerns, please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday–Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Best Regards,
-Christian
Written by a customer while visiting frigidaire.com
Customer Rating
5
We love our fridge!
on March 15, 2026
Posted by: bk12345
We recently switched to a counter-depth refrigerator and have been really happy with it. It sits much more flush with our cabinets, which makes the kitchen feel cleaner and more streamlined, while still providing plenty of storage for our family of 4. The layout is well organized and it’s easy to find everything, making it both stylish and practical for everyday use.
Response from frigidaire.comBy Chris, Online Outreach Specialist, March 17, 2026
Thank you for sharing your experience! We’re thrilled to hear that your new counter-depth refrigerator fits seamlessly in your kitchen while providing plenty of storage for your family. It’s great to know that the layout is both stylish and practical for everyday use.
We appreciate you choosing our brand and hope it continues to serve your family well for years to come! If you ever have any questions or need assistance, please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Best Regards
-Christian
We appreciate you choosing our brand and hope it continues to serve your family well for years to come! If you ever have any questions or need assistance, please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Best Regards
-Christian
Written by a customer while visiting frigidaire.com
Customer Rating
5
A Major Upgrade
on March 4, 2026
Posted by: ChrisFrigidaire
We’ve had our Frigidaire counter-depth refrigerator for about two weeks now, and we’re really happy with it so far. The flexible drawer has been a total game changer—it’s incredibly convenient to switch between extra refrigerator or freezer space depending on what we need at the time.
The sleek, professional-series design looks fantastic and instantly elevated the overall look of our kitchen. It feels modern and high-end without being over the top. The double ice maker has also been a huge plus, especially when hosting friends or having family over—no more worrying about running out of ice. Lastly, the flexible shelving has been super useful for when we have taller items which seemed to always be a challenge in the past.
Overall, this refrigerator has been a great upgrade for us. It’s functional, stylish, and well thought out, and we’re very happy with it so far.
The sleek, professional-series design looks fantastic and instantly elevated the overall look of our kitchen. It feels modern and high-end without being over the top. The double ice maker has also been a huge plus, especially when hosting friends or having family over—no more worrying about running out of ice. Lastly, the flexible shelving has been super useful for when we have taller items which seemed to always be a challenge in the past.
Overall, this refrigerator has been a great upgrade for us. It’s functional, stylish, and well thought out, and we’re very happy with it so far.
Response from frigidaire.comBy Jessica, Online Outreach Specialist, March 5, 2026
Thank you for sharing your detailed feedback! We’re thrilled to hear that your 21 Cu. Ft. counter-depth 4-door French door refrigerator has been such a great upgrade for your kitchen.
It’s wonderful to know that the flexible drawer, double ice maker, and adjustable shelving are providing the convenience and versatility you need, and that the sleek design has enhanced the look of your kitchen. We’re delighted that the refrigerator is meeting your expectations in both style and functionality.
We appreciate your feedback and hope it continues to serve your household reliably for many years to come. If you will need assistance in the future, please don’t hesitate to reach out to us via call at 1‑800‑374‑4432, Monday–Friday, 8:30 AM to 8:00 PM EST. Wishing you all the very best.
- Jessica
It’s wonderful to know that the flexible drawer, double ice maker, and adjustable shelving are providing the convenience and versatility you need, and that the sleek design has enhanced the look of your kitchen. We’re delighted that the refrigerator is meeting your expectations in both style and functionality.
We appreciate your feedback and hope it continues to serve your household reliably for many years to come. If you will need assistance in the future, please don’t hesitate to reach out to us via call at 1‑800‑374‑4432, Monday–Friday, 8:30 AM to 8:00 PM EST. Wishing you all the very best.
- Jessica
Written by a customer while visiting frigidaire.com
Customer Rating
5
on March 4, 2026
Posted by: srobinson
[This review was collected as part of a promotion.] This refrigerator is a huge upgrade! The ice dispenser has improved the quality of life for both the humans and the dog of the household. There's so much storage and customizable organization, I need more groceries to fill it all! Icing on the cake: the flex-temp drawer chills the crispest Diet Coke you could ask for.
Response from frigidaire.comBy Jessica, Online Outreach Specialist, March 5, 2026
Thank you for sharing your enthusiastic feedback! We’re thrilled to hear that your 21 Cu. Ft. counter-depth 4-door French door refrigerator has been such a positive upgrade for your household.
It’s great to know that the ice dispenser, ample storage, and customizable organization are making daily life easier—and that the flex-temp drawer keeps your beverages perfectly chilled. Your detailed review is appreciated and will be shared with our team.
Thank you for choosing our products, and we hope your refrigerator continues to provide convenience and enjoyment for years to come. If you will need assistance in the future, please don’t hesitate to reach out to us via call at 1‑800‑374‑4432, Monday–Friday, 8:30 AM to 8:00 PM EST. Wishing you all the very best.
- Jessica
It’s great to know that the ice dispenser, ample storage, and customizable organization are making daily life easier—and that the flex-temp drawer keeps your beverages perfectly chilled. Your detailed review is appreciated and will be shared with our team.
Thank you for choosing our products, and we hope your refrigerator continues to provide convenience and enjoyment for years to come. If you will need assistance in the future, please don’t hesitate to reach out to us via call at 1‑800‑374‑4432, Monday–Friday, 8:30 AM to 8:00 PM EST. Wishing you all the very best.
- Jessica
Written by a customer while visiting frigidaire.com