Customer reviews from Samsung US
Samsung - Galaxy S26 512GB - Sky Blue (Verizon)
Average customer rating
4.7
(1,946 Reviews)
Rating breakdown 1,946 reviews
5 Stars
1,547
4 Stars
298
3 Stars
72
2 Stars
18
1 Star
11
71%of customers recommend this product.
(
10 out of
14)
Customer Reviews for Samsung - Galaxy S26 512GB - Sky Blue (Verizon)
Customer Rating
4
Great new phone, disappointed in the battery life
on October 17, 2026
Posted by: WyoCowboy
[This review was collected as part of a promotion.] My Galaxy A15 5G bit the dust hard, after spontaneously rebooting several times a day it finally would not boot at all.
I choose to replace it with the Galaxy S26, it's great device - love the speed of the processor. I'm certainly glad I elected to go with the 256GB storage, as the AI software and overall bloatware has taken a significant chunk of the storage
Overall I'm pleased with the new device, with the exception of the battery life. A Brand new Galaxy S26 battery requires charging as often as my 4-year-old Galaxy A15, once a day. Perhaps I'm naive expecting more from a new device, but I don't think so.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
The S Series keeps getting better and better!
on October 16, 2026
Posted by: Jennifer
[This review was collected as part of a promotion.] I've been a fan of the Galaxy S Series since the very beginning and each generation since has given us something new and innovative.
I chose to upgrade to the S26 when, after over 4 years of rough usuage, I cracked my screen when was ran over in my driveway. Even then it still worked pretty well for another 2 weeks while I procrastinated on giving up my phone I still thought couldn't get any better. But I was wrong and Samsung amazed me once again with the S26!
It performs so well that I honestly rarely even pull out my laptop anymore.
Keep it up Samsung!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Samsung galaxy s26 review
on October 16, 2026
Posted by: Sassy123
[This review was collected as part of a promotion.] I chose the Samsung galaxy s26 because I had a Motorola moto g and it stopped taking a charge and I was still paying on it so I wanted to try something different. Although I am very disappointed because the battery on the Samsung galaxy s26 is terrible it does not make it through one day. Also the camera is not that clear and no auto red eye correction. The camera is also blurry and the focus is not that good. There is so much that should have been added to this phone for the price you pay it should have more features. The screen is also smaller. There is no head phone jack if you like that. Processing speed is on the slower side. No additional memory can be added.
Value
3
Response from Samsung USBy R&R Team, October 19, 2026
Hello Sassy123, thank you for taking time out of your day to share your feedback on your Samsung Galaxy S26. We understand how frustrating it can be when you have a new device that is not meeting your expectations, and we would love nothing more than to help you have the best possible experience with your device. We have provided links to guides to help you maximize the battery life, capture the best possible photos and videos, and maximize the speed of your device. We have also provided a link to the Samsung Support Team to assist you further if you are in need of assistance with storage expansion for your device, or continue to experience frustrations during your usage. We appreciate you being a Samsung customer. -Elizabeth
Use camera features on Galaxy S26
https://www.samsung.com/us/support/answer/ANS10010343/
Galaxy phone or tablet photos and videos are blurry or dark
https://www.samsung.com/us/support/troubleshooting/TSG01001424/
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
How to adjust refresh rate options on your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10003396/
Galaxy phone or tablet's screen is frozen or responds too slowly
https://www.samsung.com/us/support/troubleshooting/TSG01001765/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Use camera features on Galaxy S26
https://www.samsung.com/us/support/answer/ANS10010343/
Galaxy phone or tablet photos and videos are blurry or dark
https://www.samsung.com/us/support/troubleshooting/TSG01001424/
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
How to adjust refresh rate options on your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10003396/
Galaxy phone or tablet's screen is frozen or responds too slowly
https://www.samsung.com/us/support/troubleshooting/TSG01001765/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Really good phone, smooth and has a lot of great f
on October 16, 2026
Posted by: Rdp6109
[This review was collected as part of a promotion.] I chose this phone because it has really good features and Samsung always has something new up their sleeves. One of the reason I chose this phone is because it's the perfect size and is very light. I love the split screen feature.
I used this phone for everything, you can say I'm a power user. I also play games on here like pokemon go.
I used this phone for everything, you can say I'm a power user. I also play games on here like pokemon go.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing Tech!
on October 16, 2026
Posted by: QM2224
[This review was collected as part of a promotion.] I chose this as my newest upgrade because Samsung has never let me down. This new Samsung Galaxy S26 has alot of upgraded features that are really appealing Especially their helpful tools and tips to get the phone to your best working potential. I highly recommend this phone for people that need space for gaming, down to taking photos. Or daily bustling life.
Value
5
Response from Samsung USBy R&R Team, October 16, 2026
Hey QM2224, we appreciate you sharing your thoughts about your Samsung Galaxy S26 with us. We are pleased to hear how much you are enjoying the upgraded features and capabilities of your new device, and that it has helped with so many daily tasks. We have shared a link to the Samsung Support Team to assist you any time you have questions about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Best phone ever samsung s26
on October 16, 2026
Posted by: AlexAndMaria
[This review was collected as part of a promotion.] I've always been a Samsung person, yeah. I've tried other brands, but nothing's ever been come close to Samsung. Samsung never lets me down. They always come out with the best features that can get you through anything. I can actually get lost for hours. Trying to set up my phone to personalize it. It's crazy. The features they have in these phones. I recommend it to anybody and everybody. I've had the note eight, i've had the s twenty four ultra and still the s 26 Excel's, I don't wish that the batter was a little bigger other than that gaming, heavy tasking and never slowed Downs. Never overheats, never freezes up. Never had no issues with it. Definitely recommend to anybody, and everybody. It 'll help you through anything. Figure things out ask it any question. Turn any device on, no matter what brand is, Samsung will help you through it. It's a very durable phone. Yes, I've dropped it. Yes, I've gotten away and it still gets through everything. And it still looks brand new. It's an amazing with armor aluminum, angry glass. The screen so bright on the sun, you have no issue. Looking at it, no matter what aint going or where you're at, even when you're in the rain, you don't gotta be scared to pull it out. Since it's water resistant, I use it on my bike. When I go on bikes, I use it to talk to send messages. Ask Bixby to help me with anything. Trust me, this phone really helps in tough times I recommend it to anybody. And everybody everybody should try it samsung,
Value
5
Response from Samsung USBy R&R Team, October 16, 2026
Hi there AlexAndMaria, we appreciate you taking time out of your day to share your thoughts about your Samsung Galaxy S26 with us. We are pleased to hear how thrilled you have been with the upgraded features of your device, and how powerful it has felt during your usage. We have provided a link to the Samsung Support Team to assist you if any questions arise during your usage. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4
Love My galaxy
on October 15, 2026
Posted by: Peppersnackz
[This review was collected as part of a promotion.] I love my Galaxy s26 but it's kind of too high tech for me I'm not sure how to use all the extra features but so far I've liked it a lot the only problem I have is the camera breaks easily
Value
4
(click to see the video)
Response from Samsung USBy R&R Team, October 16, 2026
Hi there Peppersnackz, thank you for sharing your experience of your Samsung Galaxy S26 with us. We are pleased to hear that you are overall happy with the usage of your device every day. We have shared a link to the full manual for your device to help you with the extra features you mention. We have also provided a link to the Samsung Support Team to assist you any time you have questions, or if you are in need of a repair for your device. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
The S26 is lightning fast
on October 15, 2026
Posted by: Anonymous
[This review was collected as part of a promotion.] I chose the S26 because I'm familiar with Samsung and that's just what I'm used to. My occupation requires me to use my phone surreptitiously and it is excellent for this.
Value
5
Written by a customer while visiting Samsung US