Customer reviews from Samsung US
Samsung - Galaxy S26 512GB - Sky Blue (Verizon)
Average customer rating
4.7 out of 5
4.7
(1,518 Reviews)
Open Ratings Snapshot
Rating breakdown 1,518 reviews
5 Stars
1,212
4 Stars
232
3 Stars
53
2 Stars
14
1 Star
7
75%of customers recommend this product. 
(
9 out of 12
)
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Customer Reviews for Samsung - Galaxy S26 512GB - Sky Blue (Verizon)
Customer Rating
5 out of 5
5
Love this phone
on September 4, 2026
Posted by: Lovemyphone
[This review was collected as part of a promotion.] I chose the Galaxy S26 because I needed a new phone. I previously had an S9. I needed to update my banking app and couldn't on that phone. I wanted to be up to date with the new phone , so I chose the S 26. I am very happy with my choice. Everything is so fast. I don't have to charge it every night. When I talk with my daughter( who lives in Montana), I can use speaker and she hears me even when I have the phone laying down on the counter and she hears every word. My other phone she could hardly hear me. Haven't had the chance to use the camera yet. But if it follows through like everything else with this phone, I'm sure it will be great also.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
What is the problem?
on September 3, 2026
Posted by: Stymied
from 07834
When the screen was unresponsive I used the stylus Spen for my S25 ultra. On July the head fell off while the spen was in the phone making it impossible to get the pen out. My provider sent me a replacement phone minus the Spen. Getting a stylus for the S25 ultra is impossible. There are times the screen does not respond. Tasks can not be completed. This is not a good sign for Samsung. This is not my first galaxy Frustrated
No, I would not recommend this to a friend.
Features
3 out of 5
3
Performance
3 out of 5
3
Design
3 out of 5
3
Value
3 out of 5
3
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great fast phone
on September 2, 2026
Posted by: TheRealMasterOfAim
[This review was collected as part of a promotion.] I chose the s26 because I love a small powerful phone that has a good camera and all day endurance. I love the galaxy ai feachers.
Value
5 out of 5
5
Response from Samsung USBy R&R Team, September 3, 2026
Hi there TheRealMasterOfAim, we appreciate you sharing your experience of your Samsung Galaxy S26 with us. We are so happy to hear that you are enjoying the small design, camera quality, and addition of Galaxy AI to your device. We have shared a link to the Samsung Support Team to assist you any time you have questions about your device. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
The S26 is surprisingly easy to use data transfer
on September 2, 2026
Posted by: Papaguy
[This review was collected as part of a promotion.] The s26 is easy to use i am 67 years old and it works wonderfully for someone not electronically savvy. I would recommend it to all my older friends.
Value
5 out of 5
5
Response from Samsung USBy R&R Team, September 3, 2026
Hey Papaguy, thank you for your feedback on your Samsung Galaxy S26. We love hearing how happy you are with your device, and that you are finding it easy to use for your needs every day. We would love to hear from you again in the future if you have questions about your device, or wish to share additional feedback on your Samsung products. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
The s26 is the best s series yet
on September 2, 2026
Posted by: Loghauler1121
[This review was collected as part of a promotion.] The s26 is the easiest and best s series yet to use. It has great features and is the perfect size not to bug or small. I recommend trying the s26 im sure you will fall in love with it from day one
Value
5 out of 5
5
Response from Samsung USBy R&R Team, September 3, 2026
Hey Loghauler1121, we appreciate you sharing your thoughts about your Samsung Galaxy S26 with us. We couldn't be happier to hear how much you are loving the features of capabilities of your device, and that you are finding it so easy to setup and use every day. We have shared a link to the Samsung Support Team to assist you any time you have questions during your usage. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
The AMAZING and BEST New galaxy S26 phone !!!
on September 1, 2026
Posted by: Cali1010
[This review was collected as part of a promotion.] I chose the Galaxy S26 because it has an incredibly clear camera, a bright and vibrant display, long-lasting battery life, and fast, smooth performance. It’s easy to use, packed with helpful features, and easily one of the best phones I’ve ever owned!I chose the Galaxy S26 because the camera captures sharp, colorful photos—even in low light—and the bright display makes everything look incredibly clear. Apps open quickly, multitasking feels effortless, and the battery easily keeps up with my busy day. I also love the powerful Galaxy AI tools, simple customization options, clear sound quality, and sleek, durable design. It feels advanced without being complicated and makes everyday tasks faster and easier.
Value
5 out of 5
5
Response from Samsung USBy R&R Team, September 2, 2026
Hi Cali1010, we appreciate you sharing your thoughts about your Samsung Galaxy S26 with us. We are thrilled to hear that you are loving your new device, and that it is packed with features that enhance your experience and life every day. We have shared a link to the Samsung Support Team to assist you any time you have questions as you continue using your device. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
2 out of 5
2
Glitchy phone
on September 1, 2026
Posted by: Zipfloat
I had a samsung 9, so this was a major upgrade. Yes it's bigger (one reason for getting). But compared to Samsumg 9, it is very glitchy. I've now had it for 5 months. It has disappeared parts or all of my email multiple times. It is hard to turn off: you have to hold down two buttons at the same time. I rarely want to interact with its AI, but it's insistent. I'm experiencing it as more of a hassle than as an upgrade.
Response from Samsung USBy R&R Team, September 2, 2026
Hi there Zipfloat, we appreciate you sharing your feedback on your Samsung Galaxy S26. We understand how frustrating it is when your device is not meeting your expectations in functionality. We have provided a link to the full manual for your device to help you disable any features you are not interested in using, and discover additional ways to power down your device including swiping down from the top of your device. We have also shared a link to the Samsung Support Team to assist you with the instance you mention with your email or any additional frustrations you may be experiencing. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Amazing phone
on August 31, 2026
Posted by: Thiago
[This review was collected as part of a promotion.] I really like the phone I chose. It looks great, works smoothly, and the camera quality is amazing. The screen is clear and bright, the battery lasts a long time, and everything feels fast and easy to use. Overall, I’m very happy with the phone and definitely think it was a great choice.
Value
5 out of 5
5
Response from Samsung USBy R&R Team, September 1, 2026
Hi there Thiago, thank you for sharing your experience of your Samsung Galaxy S26 with us. We love hearing how happy you are with your choice of device, and that it so wonderfully aligns to your needs and wants. We have shared a link to the Samsung Support Team for your convenience. These experts can assist you if you have any questions as you continue using your device. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
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