Customer reviews from ATT.com
Samsung - Galaxy S26 Ultra 1TB - Black (AT&T)
Average customer rating
4.5
(105 Reviews)
Rating breakdown 105 reviews
5 Stars
81
4 Stars
9
3 Stars
8
2 Stars
3
1 Star
4
89%of customers recommend this product.
(
79 out of
89)
Customer Reviews for Samsung - Galaxy S26 Ultra 1TB - Black (AT&T)
Posted by: Joe from Lancaster
from Mount Joy Pa
Verified Purchase:Yes
I like the added features including the Gemeni AI, the improved picture quality, the battery life is far better than my old S24. The file transfer process was super easy and I liked the electronic sim card option. The applications load fast and updates don't take very long at all. I also like the security feature that people from the sides can't see what your doing on your screen. The screen view is slightly larger than the S24's and it fits comfortably in my hand and isn't to heavy
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Posted by: Ray b46
from Oklahoma
Verified Purchase:Yes
Bought it because it is a 1TB phone but it's say I'm almost out of memory. I have 3 short videos an 37 pictures htf I'm I out of memory
I would recommend this to a friend!
By Samsung, April 16, 2026
Hello there Ray b46, thanks for reaching out to provide your feedback with us about your experience using the Samsung Galaxy S26 Ultra. We appreciate your sentiments as we continue to improve our product line to best align with the needs of our customers. It sounds like you're experiencing a buggy app, hidden cache buildup, corrupted system files, or an incorrectly processed cloud sync, rather than physical storage limits. However, without having more details available and without being able to ask you any follow up questions to probe further, I recommend reaching out to Support for further assistance. Thank you for being a loyal Samsung customer. - Debra
Written by a customer while visiting ATT.com
Posted by: Nishi
from Whittiernishi, Ca
Verified Purchase:Yes
I decided to stay with Samsung, now that I have had this phone for a few weeks I am glad I didn't switch to an iphone. The picture quality so far has been realy nice, I havent tried to take any low light pics yet so I can't comment on that. The only thing I wish they left in was the ability to use the s pen to take a picture.
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Posted by: Austin4
from Texas
Verified Purchase:Yes
I love this phone! The battery last super long & takes about 2hrs max to charge from zero to full. Even at 15% you still have about 2hours of battery. The customization capabilities are great. Albeit the screen takes some getting used to due to the privacy display, its a great feature and I usually keep my brightness pretty low due to how bright the screen can get. There's also theft protection & quick biometrics for those who care about security which is great. Camera quality is the best feature & that's coming from an iphone user (especially when you know your camera settings). Get the phone!!!
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Posted by: Verlyn B
from Navarre Fl
Verified Purchase:Yes
Easy process. I've had a Galaxy since the days of the Galaxy Note
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Posted by: BillyJoe
from Charleston SC
Verified Purchase:Yes
I like the screen privacy so people can't read over your shoulder. Camera features are excellent.
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Customer Rating
3
I like the phone but where is my trade-in credit
on April 15, 2026
Posted by: Robbie Rob
Verified Purchase:Yes
I enjoy the new phone but it's been a month and I have no trade in credit yet I just picture this pile of boxes a mile high with a couple of guys working and they're not getting very far
Response from ATT.comBy AT&T CARE - Pablo, May 15, 2026
Hi, Robbie. We're very happy you're getting the best out of your new Samsung Galaxy S26 Ultra since the very first day. It's good to know that everything is going well with your new device. Also, we're glad to validate that you've recently applied for a trade-in promotion.
We understand your trade-in credit concern, and as a customer, we'd be expecting credits to be applied soon to cover the installment as well. However, we just want to remind you that trade-in credits for qualifying promotions will be reflected as monthly bill credits within 1-3 bill cycles. So, we highly recommend waiting a 2-billing-cycle period to see trade-in promo in your bill.
If the trade-in credits are not shown on your bill by the third month/cycle, do not hesitate to reach out to us by filling out our self-service form:
🔗https://www.att.com/get-support/
It'll be a pleasure to directly address any trade-in credit inquiry. Thanks for being part of our AT&T family.
We understand your trade-in credit concern, and as a customer, we'd be expecting credits to be applied soon to cover the installment as well. However, we just want to remind you that trade-in credits for qualifying promotions will be reflected as monthly bill credits within 1-3 bill cycles. So, we highly recommend waiting a 2-billing-cycle period to see trade-in promo in your bill.
If the trade-in credits are not shown on your bill by the third month/cycle, do not hesitate to reach out to us by filling out our self-service form:
🔗https://www.att.com/get-support/
It'll be a pleasure to directly address any trade-in credit inquiry. Thanks for being part of our AT&T family.
Written by a customer while visiting ATT.com
Posted by: UserJb
from Texas
Verified Purchase:Yes
Love the phone. Sleek and large storage capacity.
I would recommend this to a friend!
Written by a customer while visiting ATT.com