Customer reviews from ATT.com
Samsung - Galaxy S26 Ultra 1TB - Black (AT&T)
Average customer rating
4.4
(134 Reviews)
Rating breakdown 134 reviews
5 Stars
102
4 Stars
11
3 Stars
9
2 Stars
3
1 Star
9
85%of customers recommend this product.
(
94 out of
110)
Customer Reviews for Samsung - Galaxy S26 Ultra 1TB - Black (AT&T)
Posted by: LTaft
from Waco, TX
Verified Purchase:Yes
I’m extremely impressed with my Samsung Galaxy S26 Ultra – 1TB in Black. The included stylus is one of my favorite features — it makes note‑taking, editing, and daily tasks feel seamless and efficient. I also love how effortlessly the phone connects to my office computer. Having all my Google Docs instantly available on both devices has made work/life balance noticeably easier.
Samsung continues to prove it’s the best choice for professionals. The performance is fast, reliable, and intuitive, and the camera is exceptionally good. The photo quality is so sharp that I can print 16x20 wall‑display images with zero distortion, which is remarkable for a phone.
To make it both cute and more functional, I added a pink magnetic case, and it’s the perfect finishing touch — stylish, secure, and easy to use.
Overall, this device is powerful, polished, and truly built for productivity. Highly satisfied.
Response from ATT.comBy AT&T, AT&T Care, October 4, 2026
We are happy to hear how satisfied you are with your new Samsung Galaxy S26 Ultra! If you ever need any assistance with your device or service in the future, please feel free to reach out to us through our social media channels, so we can directly help you.
- X (Twitter) at @ATTHelp, Facebook at AT&T or Instagram at @att
AT&T CARE - Kevin
- X (Twitter) at @ATTHelp, Facebook at AT&T or Instagram at @att
AT&T CARE - Kevin
Written by a customer while visiting ATT.com
Posted by: Coach Pat
from South Carolina
Verified Purchase:Yes
The phone itself is great but not connecting well to the network. I been having issue after issue with it dropping calls and not staying with the network
I would recommend this to a friend!
Response from ATT.comBy AT&T, AT&T Care, September 28, 2026
We are sorry to hear that you are experiencing network issues and dropped calls with your new Samsung Galaxy S26 Ultra. We want to make sure your phone connects perfectly to our network, so you can fully enjoy the device. Please contact us through any of our support channels below, in order to take a closer look into these issues you've experienced.
📱 X (Twitter) at @ATTHelp, Facebook at AT&T or Instagram at @att
📞 800‑331‑0500 (or dial 611 from your AT&T phone)
AT&T CARE - Kevin
📱 X (Twitter) at @ATTHelp, Facebook at AT&T or Instagram at @att
📞 800‑331‑0500 (or dial 611 from your AT&T phone)
AT&T CARE - Kevin
Written by a customer while visiting ATT.com
Posted by: no thoughts
Verified Purchase:Yes
It was great and I love it
Written by a customer while visiting ATT.com
Posted by: Anonymous
from Nashville, TN
Verified Purchase:Yes
This is my first new phone in 8 years! My last was a Samsung as well. They seem to last forever or atleast until they stop updating which is what happened to my most recent phone which was an S10plus with 1T space. I never even used a quarter of that memory space. I started years ago with the 1st iphone and that was enough for me to switch to Samsung and stick with it. Why fix something if its not broke, am I right?
No, I would not recommend this to a friend.
Written by a customer while visiting ATT.com
Posted by: Radioage70
Verified Purchase:Yes
Love the Samsung Galaxy S26 Ultra so far! Excellent screen and the security screen works as advertised. Takes great photos and videos.
I would recommend this to a friend!
Response from ATT.comBy AT&T, AT&T Care, September 18, 2026
Hello, Radioage70. We’re thrilled to hear you're loving your new Samsung Galaxy S26 Ultra, and exploring all its amazing features. We're sure you'll get the most out of your new tech.
If you ever need immediate, one-on-one help with your AT&T service, you can easily DM us on our fastest support channels: X (@ATTHelp), Instagram (@att), or Facebook (AT&T). Thank you for choosing AT&T!
AT&T CARE - Pablo
If you ever need immediate, one-on-one help with your AT&T service, you can easily DM us on our fastest support channels: X (@ATTHelp), Instagram (@att), or Facebook (AT&T). Thank you for choosing AT&T!
AT&T CARE - Pablo
Written by a customer while visiting ATT.com
Posted by: Anonymous
from Vacaville ca
Verified Purchase:Yes
Love it couldn't be better
Response from ATT.comBy AT&T CARE - Pablo, September 29, 2026
Hello, Brad! We’re thrilled to hear you're loving your new Samsung Galaxy S26 Ultra, and exploring all its amazing features. We want you to get the most out of your new tech!
If you ever need immediate assistance with your AT&T service, please DM us on our fastest support channels:
✅ X (Twitter): @ATTHelp
✅ Instagram: @att
✅ Facebook: AT&T
Thank you for choosing AT&T!
If you ever need immediate assistance with your AT&T service, please DM us on our fastest support channels:
✅ X (Twitter): @ATTHelp
✅ Instagram: @att
✅ Facebook: AT&T
Thank you for choosing AT&T!
Written by a customer while visiting ATT.com
Posted by: IDKR
Verified Purchase:Yes
I love how fast and smooth the processor works than the 20 ultra I previously owned! The camera quality is way brighter and clearer! SO...so far so good and im very satisfied with this investment!
Response from ATT.comBy AT&T CARE - Kevin, September 9, 2026
Thank you for sharing your experience! We are happy to hear how satisfied you are with your investment in the Samsung Galaxy S26 Ultra and that you are enjoying the massive jump in processor speed and camera clarity compared to your previous phone. We are here to support you and continue meeting your needs. If you have any questions or concerns in the future, you can contact us through one of the channels below.
📱 X (Twitter) at @ATTHelp, Facebook at AT&T or Instagram at @att
📞 800‑331‑0500 (or dial 611 from your AT&T phone)
📱 X (Twitter) at @ATTHelp, Facebook at AT&T or Instagram at @att
📞 800‑331‑0500 (or dial 611 from your AT&T phone)
Written by a customer while visiting ATT.com
Customer Rating
1
Phone is probably fine if I was able to get one.
on September 7, 2026
Posted by: Swoops
from Pennsylvania
Verified Purchase:Yes
Unable to order, tried online once twice over the phone and once in store. Been nearly a month and issue still not resolved, no one seems to be able to help. Im sure the phones fine if i was able to get one. Using this maybe as another method to resolve whatever issue is going on with my account.
No, I would not recommend this to a friend.
Response from ATT.comBy AT&T, AT&T Care, September 8, 2026
Hello, Swoops. We're sorry for the frustration caused by the order issue when trying to purchase your new Samsung Galaxy S26 Ultra.
We want to get this sorted out for you. Please fill out our secure form:
🔗 http://sm.att.com/a3d923e6
For faster, one-on-one care, you can also DM us directly on X (@ATTHelp), Instagram (@att), or Facebook (AT&T). Thank you for being part of AT&T.
AT&T CARE - Pablo
We want to get this sorted out for you. Please fill out our secure form:
🔗 http://sm.att.com/a3d923e6
For faster, one-on-one care, you can also DM us directly on X (@ATTHelp), Instagram (@att), or Facebook (AT&T). Thank you for being part of AT&T.
AT&T CARE - Pablo
Written by a customer while visiting ATT.com