Customer reviews from ATT.com
Samsung - Galaxy S26 Ultra 1TB - Black (AT&T)
Average customer rating
4.4
(134 Reviews)
Rating breakdown 134 reviews
5 Stars
102
4 Stars
11
3 Stars
9
2 Stars
3
1 Star
9
85%of customers recommend this product.
(
94 out of
110)
Customer Reviews for Samsung - Galaxy S26 Ultra 1TB - Black (AT&T)
Posted by: Anonymous
from Sacramento, CA
Verified Purchase:Yes
Love the Samsung Galaxy S26 Ultra. This was an upgrade of the same phone (larger memory) from about seven years ago. My old phone was working fine and then it stopped charging, so I needed to get a new phone. I like the Samsung Galaxy so there was no question, I'd upgrade to the same phone. The new S26 is has awesome upgraded features and I am looking forward to using this phone.
Written by a customer while visiting ATT.com
Posted by: Jaredj
from CA
Verified Purchase:Yes
Solid deal, solid service
I would recommend this to a friend!
Response from ATT.comBy AT&T CARE - Isabella, September 29, 2026
Thank you for taking the time to share your feedback, Jaredj.
We are so glad to hear that upgrading from your S22 to the Galaxy S26 Ultra was a smooth experience, and that you enjoyed both the deal and the service.
We truly appreciate you choosing us for your upgrade.
We are so glad to hear that upgrading from your S22 to the Galaxy S26 Ultra was a smooth experience, and that you enjoyed both the deal and the service.
We truly appreciate you choosing us for your upgrade.
Written by a customer while visiting ATT.com
Posted by: Mgvivi
from Brandon, Fl
Verified Purchase:Yes
Great phone. It keeps me productive and organized.
I would recommend this to a friend!
Response from ATT.comBy AT&T CARE - Isabella, September 24, 2026
Thank you for taking the time to share your experience with us. We are pleased to hear that your new phone is helping you stay productive and organized!
We appreciate your feedback and your business. 💙
We appreciate your feedback and your business. 💙
Written by a customer while visiting ATT.com
Posted by: DebiL
from Bakersfield, CA
Verified Purchase:Yes
The phone definitely has issues. Watching reels or videos on apps like Tik Tok, Facebook, & Instagram constantly buffering when cell service is on 5G. When I am in the middle of something my phone randomly reboots and I have to login to my phone. I miss my Note!
No, I would not recommend this to a friend.
By Samsung, August 4, 2026
Hello DebiL, thank you for sharing your feedback on your Samsung Galaxy S26 Ultra. We know how important the uninterrupted usage of your device is to you every day, and we would love to help you resolve this experience at your convenience. We have a few articles available online to assist you titled "How to adjust refresh rate options on your Galaxy phone or tablet", "Samsung phone or tablet freezes and crashes", and "App is crashing or not working on Samsung phone or tablet". We also have our team of experts available to assist you further if you continue to experience frustrations with your device. We appreciate you being a Samsung customer. -Elizabeth
Written by a customer while visiting ATT.com
Posted by: Weirrick
from Texas
Verified Purchase:Yes
My Account was hacked and I didn't order the phone
No, I would not recommend this to a friend.
Response from ATT.comBy AT&T CARE - Kevin, September 3, 2026
Rick, we are concerned to hear this, rest assured that we take account security and unauthorized orders very seriously. Protecting your personal information is our absolute priority, and we want to help you secure your account immediately.
Please contact our team right away or submit a report directly online through our secure portal. We will work diligently to investigate the unauthorized order, secure your account, and ensure you are not held responsible for any fraudulent charges.
📱 X (Twitter) at @ATTHelp, Facebook at AT&T or Instagram at @att
🔗https://www.att.com/get-support/
Please contact our team right away or submit a report directly online through our secure portal. We will work diligently to investigate the unauthorized order, secure your account, and ensure you are not held responsible for any fraudulent charges.
📱 X (Twitter) at @ATTHelp, Facebook at AT&T or Instagram at @att
🔗https://www.att.com/get-support/
Written by a customer while visiting ATT.com
Posted by: Another celluser
from Alabama
Verified Purchase:Yes
Have had phone for 3 weeks and so far very pleased. Love the size- quick response- and process to transfer phones has much improved.
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Posted by: Adama toure samake
Verified Purchase:Yes
This phone making me lost network and my contacts complaining about the unsuccessful. They are not able to call me.
By Samsung, July 27, 2026
Hello Adama toure samake, we appreciate you sharing your experience of your Samsung Galaxy S26 Ultra with us. We completely understand how important the reliable connection of your device to your carrier is to you every day. We have some resources available online to help you troubleshoot this experience at your convenience titled "Samsung phone has poor signal and cannot use data or make calls" and "Issues with mobile network connection on Samsung phone or tablet". We also have our experts available to assist you further through chat if this matter continues with your device. We appreciate you being a Samsung customer. -Elizabeth
Written by a customer while visiting ATT.com
Posted by: Marley6902
from Columbia sc
Verified Purchase:Yes
Great phone very happy with it
I would recommend this to a friend!
Written by a customer while visiting ATT.com