Customer reviews from ATT.com
Samsung - Galaxy S26 Ultra 1TB - Black (AT&T)
Average customer rating
4.5
(119 Reviews)
Rating breakdown 119 reviews
5 Stars
92
4 Stars
9
3 Stars
9
2 Stars
3
1 Star
6
88%of customers recommend this product.
(
87 out of
99)
Customer Reviews for Samsung - Galaxy S26 Ultra 1TB - Black (AT&T)
Posted by: Rudyboy
from Tx
Verified Purchase:Yes
Quick, fast ,privacy screen is flawless amazing 👏
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Posted by: GDaddyJeff
from Norman, Oklahoma
Verified Purchase:Yes
This phone was an upgrade from the Samsung S-23 Ultra for me. The S-23 was a VERY capable phone, but this S-26 Ultra is ASTONISHING! There are just too many features to mention here, so all I can suggest is that you look at the reviews available on Youtube. You will see for yourself. This phone BLOWS AWAY the "competition."
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Posted by: Las Vegas guy
from Lv nv
Verified Purchase:Yes
Loyalty department wasn't able to honor the watch 8 ultra with the purchase of the 26 ultra
No, I would not recommend this to a friend.
Response from ATT.comBy AT&T CARE - Pablo, May 5, 2026
Hello there. We’re so sorry to hear that our loyal team fell short with the Samsung Galaxy S26 Ultra/Watch 8 Ultra offer you original applied for. We understand how upsetting you must have felt when that deal wasn’t honored as promised. That’s not the kind of support we aim to provide, and we truly apologize for the frustration this has caused.
Now, our priority is to make in-depth research and determine the right path to turn your experience around. To move forward, please let us more details by filling out our self-service form: https://www.att.com/get-support/
We'll be more than glad to make things right for you. Inputs like yours will definitely help us improve.
Thanks for being part of our AT&T community.
Now, our priority is to make in-depth research and determine the right path to turn your experience around. To move forward, please let us more details by filling out our self-service form: https://www.att.com/get-support/
We'll be more than glad to make things right for you. Inputs like yours will definitely help us improve.
Thanks for being part of our AT&T community.
Written by a customer while visiting ATT.com
Posted by: BryanG
from Cookeville,TN
Verified Purchase:Yes
Great product. Smooth operation.
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Posted by: ELVIS88
Verified Purchase:Yes
Love this new storage space, plus loving the privacy button its an awesome feature
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Posted by: HS21
Verified Purchase:Yes
As a previous Samsung User it was easy to transfer my info from my old phone to my new phone. really like the same features, plus a few new ones too! LOVE the larger storage capacity!
Written by a customer while visiting ATT.com
Posted by: A Cobb
Verified Purchase:Yes
The phone and software were fine. Unfamiliarity on my part is most of the reason for my low rating. The phone performed well enough but didn’t care for the talk-to-text which was way more inaccurate than I’m used to with my iPhone.
By Samsung, March 30, 2026
Hello A Cobb, thank you for sharing your experience of your Samsung Galaxy S26 Ultra with us. We know changing operating systems can come with a significant learning curve, and may cause frustration as you adjust to the differences from what you have used in the past. We have some great resources available online to help you discover your new device and align it to your preferences. These include the complete manual for your device, tutorial videos, and our team of experts to help answer questions, or troubleshoot any features you may believe are not operating as intended through chat. We appreciate you being a Samsung customer. -Elizabeth
Written by a customer while visiting ATT.com
Posted by: Remedy
Verified Purchase:Yes
Works well enough to be a phone
Written by a customer while visiting ATT.com