Customer reviews from ATT.com
Samsung - Galaxy S26 Ultra 256GB - White (AT&T)
Average customer rating
4.5 out of 5
4.5
(61 Reviews)
Open Ratings Snapshot
Rating breakdown 61 reviews
5 Stars
43
4 Stars
8
3 Stars
7
2 Stars
1
1 Star
2
83%of customers recommend this product. 
(
35 out of 42
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Galaxy S26 Ultra 256GB - White (AT&T)
Customer Rating
5 out of 5
5
Phone
on April 3, 2026
Posted by: Anonymous
Verified Purchase:Yes
Great phone and great privacy screen
I would recommend this to a friend!
Response from ATT.comBy AT&T CARE - Kevin, July 22, 2026
Thank you for sharing your experience with us! We are glad to hear that you are enjoying your Samsung Galaxy S26 Ultra's built-in privacy screen features and performance.

In case you need our assistance in the future, you can get in touch with us via phone at 800‑331‑0500. For a faster response, you can also DM us on one of our official social media channels:

📱 X (Twitter) @ATTHelp, Facebook at AT&T, or Instagram @att

Thank you for choosing AT&T!
Written by a customer while visiting ATT.com
Customer Rating
5 out of 5
5
S26 ultra
on April 2, 2026
Posted by: Ewalcole
Verified Purchase:Yes
I absolutely love my new phone. The camera quality is unmatched. Battery life is good and overall features are outstanding
Response from ATT.comBy AT&T CARE - Kevin, July 22, 2026
Thank you for sharing your feedback! We are happy to hear that you absolutely love your new Samsung Galaxy S26 Ultra. It is wonderful to know that you are enjoying the unmatched camera quality, good battery life, and outstanding features. If you ever have any issues with it, we will be just one call away; you can contact us at 800-331-0500, or you can contact us through one of our official social media support channels:

📱X (Twitter) at @ATTHelp, Facebook at AT&T, or Instagram at @att

We hope you enjoy your device for a long time!
Written by a customer while visiting ATT.com
Customer Rating
3 out of 5
3
Latest model
on April 1, 2026
Posted by: mike194765
Verified Purchase:Yes
it is a bit disappointing that it does not use the stylus from last year's model. The camera is a bit better. I probably should have just stayed with my last phone.
No, I would not recommend this to a friend.
By Samsung, April 7, 2026
Hello Mike194765, thank you for sharing your thoughts about your Samsung Galaxy S26 Ultra with us. We know how disappointing it can be when features and accessories you have used in the past have been changed. We have an article available online to help you with the redesigned S Pen features available titled "Use the S Pen with Galaxy S26 Ultra". We also have our team of experts available through chat to assist you any time you have questions about your device. We appreciate you being a Samsung customer. -Elizabeth Samsung
Written by a customer while visiting ATT.com
Customer Rating
5 out of 5
5
S26 ultra
on March 29, 2026
Posted by: Blilly
from Indiana
Verified Purchase:Yes
So far good phone with no issues i like purchase
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Customer Rating
5 out of 5
5
Worth the Upgrade
on March 28, 2026
Posted by: Anonymous
from Detroit, Michigan
Verified Purchase:Yes
The upgrade was well worth it with the AI upgrades. I do wish Samsung would of kept it Titanium to keep the premium feel of the S24 Ultra and the wireless Bluetooth capabilities of the S Pen. It looks like an iPhone, which I dislike. Other than that, this phone is a great upgrade considering the ATT offer
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Customer Rating
3 out of 5
3
lock button getting stuck
on March 28, 2026
Posted by: AlexisA
from Corpus Christi, Texas
Verified Purchase:Yes
Decent phone, privacy screen works. The lock button seems to be getting stuck maybe i got a defected item but it happened within 3 weeks. I still havnt gone to complain about it, since it happens occasionally.
I would recommend this to a friend!
By Samsung, March 30, 2026
Hi AlexisA, we appreciate you taking time out of your day to share your experience of your Samsung Galaxy S26 Ultra with us. We are pleased to hear that you are happy with the new Privacy Display, and additional features of your new device. We do have our team of experts available through chat any time you would like to discuss the matter of the lock button on your device, or you have questions about any features of your new device. We appreciate you being a Samsung customer. -Elizabeth Samsung
Written by a customer while visiting ATT.com
Customer Rating
5 out of 5
5
Total upgrade
on March 27, 2026
Posted by: Tcnbetbet
from Kalamazoo, MI
Verified Purchase:Yes
The S26 Ultra demonstrates significantly enhanced performance compared to my previous device. I particularly appreciate the elegant white finish. The camera's image quality, already exceptional, has been further improved. Furthermore, the innovative S Pen's intuitive design ensures correct insertion, which is a testament to its refined engineering.
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Customer Rating
4 out of 5
4
S24 to S26
on March 27, 2026
Posted by: Vernon M
from Arkansas
Verified Purchase:Yes
It's a very nice phone enjoy the AI features has a decent battery life very good camera as well as many other features would recommend to anyone looking to upgrade.
Written by a customer while visiting ATT.com
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