It arrived on time. It is a great phone no issues have had for about a month now. Only thing is when you h.ave a case on it it won't read your fingerprint other than that I give it a 95 percent
I feel its is unfair to charge an activation fee on a phone that you already have a customer with
Response from ATT.comBy AT&T CARE - Kevin, July 27, 2026
Noeljh, thank you for sharing your feedback with us. We understand your frustration regarding the activation fee applied to your new Samsung Galaxy S26 Ultra, especially as an existing customer. We want to review your account and find ways to give you the service you need at the most affordable cost possible. You can get in touch with us via phone at 800‑331‑0500. Or, alternatively, you can DM us on one of our official social media channels for a faster response and resolution:
📱 X (Twitter) at @ATTHelp, Facebook at AT&T, or Instagram at @att
Overall I am enjoying my new phone. It took me a couple of weeks to get used to the buttons. I still have a lot to learn about the new phone, but I'll get there.