Customer reviews from ATT.com
Samsung - Galaxy S26 Ultra 256GB - White (AT&T)
Average customer rating
4.4
(51 Reviews)
Rating breakdown 51 reviews
5 Stars
35
4 Stars
7
3 Stars
7
2 Stars
0
1 Star
2
80%of customers recommend this product.
(
28 out of
35)
Customer Reviews for Samsung - Galaxy S26 Ultra 256GB - White (AT&T)
Posted by: CJGarcia1323
from texas
Verified Purchase:Yes
Great Phone, features are identical with just extra cool new features. Feels lighter than my S23 Ultra. Its about the same as before, just a bit updated.
Written by a customer while visiting ATT.com
Posted by: MsMiller
from Atlanta, GA
Verified Purchase:Yes
This has to be the best Samsung ever. My students laughed at my older phone. They talked about it being an android and couldn't do what their iPhone do. They made unjust comparisons of my phone to their even older models and my phone did not fair well. But oh baby, this phone has made their mouths drop. The picture clarity, screen sharing ability, easy accessibility, it adapted to all my medical and personal apps, and overall appearance had them rethinking their iPhones. It was the best day ever for me and my new phone.
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Posted by: SnyTro
from Surprise Arizona
Verified Purchase:Yes
Its fast and does anything you need it to do
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Posted by: Rb4690
from Fl
Verified Purchase:Yes
Ever since I got tith this S26, it's been constant freezing up, slow or some kind of connectivity issues. Because of my work, I spend a great deal of time watching & listening to podcasts, videos or listening to music. Never had an issue with my S21 until now that I got this S26. I've only had this phone for a short time, but it has become very frustrating and disappointing so far.
No, I would not recommend this to a friend.
By Samsung, April 22, 2026
Hi there Rb4690, we appreciate you sharing your experience of your Samsung Galaxy S26 Ultra with us. We know how important the seamless and uninterrupted usage of your device is to you every day. We have some resources available online to help you maximize the speed of your device titled "How to adjust refresh rate options on your Galaxy phone or tablet" and "Samsung phone or tablet freezes and crashes". We also have our team of experts available to assist you further if this experience continues with your device. We appreciate you being a Samsung customer. -Elizabeth
Written by a customer while visiting ATT.com
Posted by: Bulent simpil
Verified Purchase:Yes
I returned the product 14 days ago, but it still hasn't been removed from the system. I am unable to buy a new phone.
Response from ATT.comBy AT&T CARE - Pablo, June 4, 2026
Hi there! We're truly sorry for the delay with your Samsung Galaxy S26 Ultra return and the frustration it has caused with placing a new order. This is definitely not the experience we want for you.
Even though the return is now complete, we want to look into your account status and ensure everything is fully resolved. Please fill out our self-service form so we can connect:
🔗 https://www.att.com/get-support/
Once submitted, we'll reach out shortly to assist you directly. We look forward to helping you get your new phone soon, and thank you for being part of the AT&T community.
Even though the return is now complete, we want to look into your account status and ensure everything is fully resolved. Please fill out our self-service form so we can connect:
🔗 https://www.att.com/get-support/
Once submitted, we'll reach out shortly to assist you directly. We look forward to helping you get your new phone soon, and thank you for being part of the AT&T community.
Written by a customer while visiting ATT.com
Posted by: AriTsy
from Dallas TX
Verified Purchase:Yes
Works like it says it does
By Samsung, April 30, 2026
Hey AriTsy, we appreciate you sharing your thoughts about your Samsung Galaxy S26 Ultra with us. We are pleased to hear that you are finding this device is meeting your overall expectations in functionality. We have some resources available online to help you maximize your experience with your device titled "Galaxy S26 AI Experience", "Use the S Pen with Galaxy S26 Ultra", and "Use camera features on Galaxy S26". We also have the complete manual available for your device to help you best align the settings to your preferences, and our team of experts to answer any questions you may have along the way. WE appreciate you being a Samsung customer. -Elizabeth
Written by a customer while visiting ATT.com
Posted by: Khadijah Ceesay
Verified Purchase:Yes
I love my S26 Ultra and all the features that I'm learning about.
Written by a customer while visiting ATT.com
Posted by: Annue
Verified Purchase:Yes
It was a fraud order and rejection upon delivery and returned.
No, I would not recommend this to a friend.
Written by a customer while visiting ATT.com